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Audience

Anyone who needs a phone number and solution for managing telephone calls online

About Google Voice

Stay connected, organized, and on task with an easy-to-use phone solution that fits organizations of any size. Voice makes work calls less work. Make and receive phone calls using a work number on any device, anywhere. Start communicating more effectively. Voice can be customized to fit your day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the familiar G Suite Admin console. Google's powerful AI filters spam calls, transcribes voicemail automatically, and lets you configure your PBX. Integrations with Hangouts Meet and Calendar keep the focus on what's important. Voice can be deployed instantly — and globally — from anywhere, with less administrative work. Focus on what's important while staying connected on deskphones, smartphones, and the web.

Pricing

Pricing Details:
Pricing based on minutes used
Free Version:
Free Version available.

Integrations

Ratings/Reviews - 8 User Reviews

Overall 4.9 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.9 / 5
support 4.4 / 5

Company Information

Google
Founded: 1998
United States
cloud.google.com/voice/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Support
Online

Google Voice Frequently Asked Questions

Q: What kinds of users and organization types does Google Voice work with?
Q: What languages does Google Voice support in their product?
Q: What kind of support options does Google Voice offer?
Q: What other applications or services does Google Voice integrate with?
Q: Does Google Voice have a mobile app?
Q: What type of training does Google Voice provide?

Google Voice Product Features

Business VoIP

Call Recording
Contact Management
Call Parking
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Call Monitoring
Contact Management
Inbound Reporting
VoIP
Auto-Dialer
Call Center Management
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration

Google Voice Reviews

Write a Review
  • Ricardo G.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable and easy to use "

    Posted 2022-09-27

    Pros: You get a free US phone number, reliable that you can call through an app, receive calls and sms, and also receive sms on email. Perfect.

    Cons: You can only select US phone numbers. No worldwide phones available.

    Overall: I've been using it for a long time. Never failed. Strongly recommend it. Support is not available as everything is with Google but I never needed anyway.

    Read More...
  • A Google Voice User
    Principal Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Free Phone Number for Small Business"

    Posted 2022-02-26

    Pros: This is the only software I’ve found that allows me the ability to have a free phone number for my small business.

    Cons: Features are somewhat limited, but this is to be expected from a free software.

    Overall: Overall this software is everything I was looking for and has performed excellently since December 2018.

    Read More...
  • Jason M.
    Finance Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for Church Pastors"

    Posted 2022-01-27

    Pros: Great for giving out as a contact number without having to give out your personal number. We use this for our pastor on-call. It also allows multiple people to have the app and keep up with voicemails. Easy to use.

    Cons: There really aren't many negatives. It does what you expect it to do.

    Overall: Overall this is a great app that our staff use to protect their personal information. We can give out one number and have a few people keep up with the calls.

    Read More...
  • A Google Voice User
    Volunteer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Like putting a moat around your own phone number"

    Posted 2021-08-15

    Pros: Allows me to have a secondary phone number tied to my account (my phone number?) Can have outgoing/incoming calls/messages with good quality.

    Cons: Sometimes calls won't connect. Costs $10 to change your phone number. Have a hard time receiving calls.

    Overall: This is a great free service (only costs are for changing your number and international calls) and adds a nice layer of privacy.

    Read More...
  • A Google Voice User
    Sales
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent way to screen calls"

    Posted 2021-06-27

    Pros: I love that Google voice, allows you to get a free phone number in your area code of choice, and when somebody calls in, it requires them to say their name. That way, you can hear who it is before answering it and know if it’s worth picking up of sending to voicemail.

    Cons: I don’t love that the voicemail portion says “google voice”, but it makes sense from google’s perspective.

    Overall: Overall, I think Google Voice is fantastic. Super easy to stand up, and very effective at screening calls, and having an external facing phone number that still comes to your cell phone.

    Read More...
  • A Google Voice User
    AE
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great calling software - ok text platform"

    Posted 2021-06-08

    Pros: Great calling software and almost never drops calls like many others. Clarity is good and relatively cheap international calls.

    Cons: Texting others is limited to US. However, other countries can text you.

    Overall: Great calling software - ok text platform. Really would wish they beefed up their texting side to support international.

    Read More...
  • Misty R.
    Software Designer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Google Voice"

    Posted 2020-05-26

    Pros: Google Voice is great if you'd like to use your phone to receive calls at another number. They take away the need to have a separate business personal phone.

    Cons: Sometimes I'm not sure which number I'm getting calls from. It would be nice if maybe this was stressed in the software.

    Overall: Overall Google Voice is a money saver which we all love to see. They also email you to keep you up to date on calls and messages.

    Read More...
  • A Google Voice User
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for a second number"

    Posted 2020-05-16

    Pros: Use this for a second number and it's awesome. It forwards and i can use it just as if it was my primary.

    Cons: It'd be nice if there was a better iOS integration.

    Overall: Overall it's a great option especially if you have a legacy account that includes a free phone number.

    Read More...
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