Audience
Companies requiring a user analytics and product engagement solution to drive growth
About Gainsight PX
Gainsight PX enables you to deeply understand what users are doing in your product, collect feedback, and create in-app engagements like walkthroughs and guides to drive onboarding and adoption. Visualize how cohorts of users naturally move through your product. Identify key dropoff points or areas of low feature or module usage. Determine which features correlate with high user satisfaction and long-term retention. Analyze adoption and retention by specific user segments or attributes. Onboard and drive users to key features with in-product engagement. Build in-app guides to walk users through product setup and introduce core features. Leverage guides, tooltips, and hotspots to activate usage of new or lesser-known features. Create highly personalized engagement experiences based on user characteristics such as role, geography, historical product behavior, and more.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Gainsight
Founded: 2016
United States
www.gainsight.com/product-experience/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
Gainsight PX Frequently Asked Questions
Gainsight PX Product Features
Customer Engagement
Analytics
Supported
Churn Management
Supported
Feedback Collection
Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Survey Management
Supported
Trend Analysis
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Text Analysis
Not Supported
