Agnost AI
Agnost AI is a product analytics platform for conversational agents that helps teams catch silent failures before users leave. It reads every agent conversation alongside its traces to show where the agent fails, where users get frustrated, what they are asking for, and where churn begins. Thousands of chats are automatically clustered into recurring problems and intents, ranked by impact and linked back to the exact conversations and traces behind each pattern. It detects hallucinations, broken promises, quality issues, policy violations, compliance problems, rising friction, and situations where a technical trace may show success even though the user did not get a useful result. Instead of stopping at dashboards, Agnost identifies the highest-impact fixes and provides supporting evidence, recommended changes, and evals needed to ship improvements safely. It can also generate self-improvement suggestions and open pull requests against system prompts, agent harnesses, etc.
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LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find bugs, and increase conversion rates using session replays, and event-based product analytics. Visualization of your website’s hottest sections will enable you to increase the number of actions. Console logs will let you get rid of errors that lead to user’s irritation and, in the end - lower your conversion rates. Send product-specific events via our Javascript API to better reflect the user's experience. Enrich user sessions to build a single source of truth. Organizing visitors' paths into funnels, you will be able to analyze your customers' journeys to purchase.
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Heap
Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.
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Smaply
Smaply is the leading platform for journey management, empowering teams to design, manage, and scale customer journeys across organizations. Built for those who put customers at the heart of their operations, Smaply offers robust tools to visualize journey maps and personas, enabling clear alignment and shared understanding across departments.
Getting started has never been easier – no more fear of the blank page! With Smaply AI you can create a journey map in minutes, while still being 100% in control every step of the way.
With Smaply’s journey management functionality, you can create structured journey hierarchies, maintain consistency across touchpoints, and manage journeys as dynamic, living assets. The platform supports centralized governance while offering flexibility, making it ideal for scaling CX initiatives in complex organizations.
One of Smaply’s key strengths is its rich ecosystem of integrations, such as Google Analytics, Microsoft 365, Jira any many more.
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