Audience
Companies interested in powerful voice solutions
About Fonada
Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication.
With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement.
Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.
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Integrations
Company Information
Fonada
Founded: 2018
India
www.fonada.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Fonada Frequently Asked Questions
Fonada Product Features
Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Blended Call Center
Call Scripting
Campaign Management
Database
Escalation Management
Manual Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Recording
Call Routing
Text to Speech
Voice Customization
Voice Mail
Call Logging
Multiple Scripts
Phone Key Input
Survey Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
