Audience
Companies of all sizes that need a help desk system
About FirstOne HelpDesk
F1Helpdesk i an IT help desk that offers personalized support and can help with a variety of tasks, including router and server management, data storage, desktop needs, and user account management. F1 Solutions also offers preventative maintenance, system monitoring, Microsoft patch management, and system audits.
Pricing
Starting Price:
$15000 one-time payment
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
FirstOne Systems
Founded: 2011
India
www.firstonesystems.com/hss-risk-near-miss/
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Sign up for your free account now—no credit card required and no trial period!
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Product Details
Platforms Supported
SaaS
Windows
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
FirstOne HelpDesk Frequently Asked Questions
FirstOne HelpDesk Product Features
Help Desk
Automated Routing
Email Integration
IT Asset Management
Interaction Tracking
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management
Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Real-time Chat
Ticket Management