Audience

A solution that monitors critical IT infrastructure and services that helps companies

About FireScope SPM

FireScope’s Service Performance Manager (SPM) discovers and monitors your critical IT infrastructure and services, gathering both asset and service performance intelligence you can use to ensure your critical applications and services are performing optimally. Monitor asset capacity & performance & avoid service disruptions. Align ITAM with business objectives and identify risks & impacts to business. Network device, performance and response time monitoring. Download our virtual FireScope Collector, it will listen to flows on your network, discovering and monitoring all assets. Monitor Operating Systems agentlessly or using FireScope’s powerful light-weight agents. Visualize your service performance in out-of-box and customizable dashboards and SLA reports. Manage performance and availability alerts. Easily integrate with your CMDB and IT Service Management solutions.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

FireScope
Founded: 2006
United States
www.firescope.com/products/spm/

Videos and Screen Captures

FireScope SPM Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online

FireScope SPM Frequently Asked Questions

Q: What kinds of users and organization types does FireScope SPM work with?
FireScope SPM works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does FireScope SPM support in their product?
FireScope SPM supports these languages: English.
Q: What kind of support options does FireScope SPM offer?
FireScope SPM offers support via phone support and online.
Q: What type of training does FireScope SPM provide?
FireScope SPM provides training in the form of documentation and webinars.

FireScope SPM Product Features

IT Alerting

Multi-User Alerting Not Supported
Alert Noise Reduction Not Supported
Enriched Incident Context Not Supported
Multiple Alert Types Not Supported
Rich HTML Email Notifications Not Supported
Dynamic Notifications Not Supported
Incident History Audit Not Supported
Alert Routing Not Supported
Escalation Policies Not Supported
On-Call Management Not Supported

IT Infrastructure Monitoring

Health Monitoring Not Supported
Performance Monitoring Not Supported
Alerts / Notifications Not Supported
Reporting / Analytics Not Supported
Data Movement Monitoring Not Supported
Point-in-Time Visibility Not Supported
Capacity Planning Not Supported
Virtual Machine Monitoring Not Supported
Multi-Platform Support Not Supported
Bandwidth Monitoring Not Supported
Application Monitoring Not Supported
Configuration Change Management Not Supported

Network Monitoring

Uptime Monitoring Not Supported
Server Monitoring Not Supported
Diagnostic Tools Not Supported
Web Traffic Reporting Not Supported
Resource Management Not Supported
IP Address Monitoring Not Supported
Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Internet Usage Monitoring Not Supported
SLA Monitoring Not Supported
Real Time Analytics Not Supported