Audience

Companies that want a powerful review management solution

About Feefo

Real people. Real reviews. Real insight. Take the guesswork out of growing your business and building the best customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. We give you access to technology and support that allows you to connect directly with your customers; generate great results and get a clear and accurate view of your business. Feefo is powered by a dedicated team of specialists; inventors, smart creatives and business experts that believe we’re part of something pretty special. We value our integrity, so there’s no hard sell or ulterior motive. We simply want to use our expertise to help businesses of all sizes to build trusted relationships with their customers, provide better experiences and achieve success. There are real people behind the technology, and we’re with you every step of the way.

Integrations

API:
Yes, Feefo offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Feefo
Founded: 2010
United Kingdom
www.feefo.com

Videos and Screen Captures

Other Useful Business Software
Enterprise-grade ITSM, for every business Icon
Enterprise-grade ITSM, for every business

Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.

Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
Try it Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Feefo Frequently Asked Questions

Q: What kinds of users and organization types does Feefo work with?
Q: What languages does Feefo support in their product?
Q: What kind of support options does Feefo offer?
Q: What other applications or services does Feefo integrate with?
Q: Does Feefo have an API?
Q: What type of training does Feefo provide?

Feefo Product Features

Customer Engagement

Communication Management
Content Syndication
Feedback Collection
Video Content
Analytics
Churn Management
Community Management
Gamification
Live Chat

Customer Experience

Dashboard
Feedback Management
Sentiment Analysis
Action Management
Analytics
Customer Segmentation
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Sentiment Analysis
Social Sharing
Review Notification
Review Request
White Label

Feefo Additional Categories