Audience
Finance, Banks, Digital Banks, E-Money Institutions, Payment Institutions, Insurance, Government
About EnConnect
AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency.
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Integrations
No integrations listed.
Company Information
Enqura
Founded: 2014
United Kingdom
www.enqura.com/enconnect/
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
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