Audience

Companies and businesses searching for a solution to manage their campaigns comprehensively

About Emerald

Manage your campaigns comprehensively - CRM for the tourism industry with comprehensive campaign management - for better processes, lower costs, and more satisfied customers. Your customers are your potential. Analyze and control your customer relationships – from the initial contact through to bookings and the resulting classification up to customer feedback and follow-up bookings. With Emerald, ISO has developed a CRM system tailored specifically to the needs of the tourism market. Emerald supports the entire process of the tourism value chain – from initial travel advisories to follow-up to the customer getting back for arranging the next trip. And thanks to its modular design, Emerald can be adapted to meet any demand. Also available, iEmerald – the mobile CRM for your sales staff. Optimized business processes in the marketing, sales and service departments. Higher customer loyalty thanks to a better understanding the customers’ needs.

Pricing

Starting Price:
$500.00/one-time/user
Pricing Details:
Pricing depends on number of users and on choosen modules
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

ISO Travel Solutions
Founded: 1979
Germany
www.isotravel.com/en/solutions/customer-relationship-management

Videos and Screen Captures

Emerald Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Emerald Frequently Asked Questions

Q: What kinds of users and organization types does Emerald work with?
Q: What languages does Emerald support in their product?
Q: What kind of support options does Emerald offer?
Q: What other applications or services does Emerald integrate with?
Q: What type of training does Emerald provide?
Q: Does Emerald offer a free trial?
Q: How much does Emerald cost?

Emerald Product Features

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Call Logging
Document Storage
Internal Chat Integration
Lead Scoring
Quotes / Proposals
Territory Management