EZStay Alternatives

HotelFriend is a cloud-based hotel management software. It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency.

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

Give your guests and employees more time with the help of mobile tools, digital concierge, excellent information flow and much more. protel VOYAGER is an award-winning app that offers you a simple option to publish an app with your own branding, powered by protel PMS. Our vision is to deliver the technology ecosystem for the global hotel industry. More time for guests and employees through mobile tools, digital concierge, excellent communication and more. View and change personal profile information. Add your own preferences and special requests. Check-in and mobile keys for room admission. View invoice and check out. Book additional services such as room service. Make requests for housekeeping or room maintenance. View hotel information and specials. Enjoy all the content that the hotel provides. A modern PMS is the heart of every hotel business. Choose a PMS that seamlessly connects to the best technology in the hotel industry.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.

How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS.

We design, develop, install and support bespoke interactive digital solutions for discerning premium hospitality venues of every kind. Our hospitality websites and mobile applications enhance guest experience, prioritize guest health and safety, eliminate printing costs, streamline processes, leverage brands, empower management, and drive revenue. The original, patented, award-winning SmartCellar for restaurants, bars, and private collections. Our latest SmartTouch and SmartCellar products are designed to work on any platform. Each application is uniquely designed and built in strict accordance with our clients' requirements and brand vision. Our three-part systems consists of guest-facing, staff-facing, and administrative modules that empower our clients to make autonomous, instant edits and updates to critical information in real time. We optimize efficiencies and drive additional revenue to your bottom line.

GIA | WI-FI. Guest Internet Access. TV. Interactive IPTV, COAX, Headend. CAST. Chromecasts Soundbars and more. B-GUEST. Guest Communication Automation. GUEST. Super Mobile Hotel/Group App. SIGNAGE. Digital Signage. VOICE. IP. Analog. HUB Dashboard, Integration & Cloud feeds CONTENT TV Channels & Movies. All our products are standalone with open APIs for seamless integration. Technology in Hotels, Healthcare & Maritime industries. We bring Hospitality to other markets. Hotel Group App Nonius offers a phone for your guests with one of the best apps hotel available, GuestU. It allows chats with the concierge and requests for room service, restaurant reservations, spa, transfers, excursions, etc. City guide with points of interest and guided routes. Mobile Key integrated with leading manufacturers of Door Locks & Room Control are all available with the GuestU app. APPS HOTEL: GuestU App Allow your guests to have the hotel’s App in their own device.

Hotefy customers have reported a increase in the quantity and average rating of reviews provided by their customers. Hotefy on-demand service reduces staff requirements in service areas, and can allow you to consolidate kitchens and outlets. Increase per customer average revenue by 30%. Some customer demographics by over 1000%. Reduce staff required to patrol service areas of the hotel. Hotefy allows your customers to order from anywhere without waiting for a server. Consolidate outlets into fewer or single basic menu serviced by a single kitchen. With a customer feedback system build in, you will start to get direct feedback from your customers. Customization is a quintessential part of Hotefy. Use prebuilt pages to start in minutes or create new pages and styles to suit your brand. Fair subscription based pricing, no commissions on orders or room upgrades! Our plans are priced according to your occupancy, based open outlets with unlimited rooms included.

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Utilizing AI for natural conversations, Whatsapp as a guest communication channel and integrated with a hotel tech stack, it automates standard guest inquiries and can add extra revenue per booking through automated upselling. Integrating Viqal with your existing tech stack augments your capabilities with a focused approach to guest communication through WhatsApp, the leading messaging platform.

AIPEX provides AI guest engagement for hotels and vacation rentals, both through in-property devices as well as guest's mobile phones. AIPEX allows hosts to automate guest interactions while at the same time raising the bar on the guest’s experience. Our in-property solution is the most advanced technology in use today at hotels and vacation rental properties, using a combination of voice and a touchscreen interface to connect with guests. Hosts can reduce time spent, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. Using the AIPEX portal, hosts can tell the voice assistant exactly what to say in response to a guest's questions. In addition, custom proactive messages and images are displayed, engaging people in a common area. In fact, on average guests interact with the device 5-10 times a day. Purpose-built for hospitality, AIPEX includes privacy protections and is used across more than 10000 short-term rental properties.

Orana is one of the best SaaS services providers for Hotels, Motels, Resorts, and Boutique Hotels. We provide you with the best Hotel compendium app i.e. nothing but just a digital Guest welcome book that helps your visitors a lot and enhances their experience with you and your hospitality. This digital welcome book is an absolute alternative to the old printed compendiums. It helps visitors by providing all the necessary data about your hotels, nearby places, food, etc. on their own mobile phones. This Digital hotel compendium has its own benefits like - You can access it anywhere, attractive user interface, fully contactless solution, unlimited information updates, individual access for each and every customer, environment friendly, guest messaging, Multiple languages at the same time, notifications, getting directions, dialing contact numbers, and viewing web pages, cost competitive than the printed ones, user analytics, best ROI (Return on Investment) and many more all just at one.

An 80 room hotel can expect 30% in additional revenue per month through the convenience of mobile ordering. Provide customers with a convenient ordering system they can use in their room, the pool or anywhere in the hotel. Most bad reviews were caused by service wait times, which will be a thing of the past with Tiniva. An 80 bed hotel can expect to save up to 20% a month in housekeeping simply by allowing the guest to opt into less frequent room cleanings. But hotels are not technology companies, they are not in the business of creating tech to engage their guests. That’s where we excel in, we want to provide hotels with the best hotel upsell tool to improve guest experience and increase revenue through personalised upselling.

Clovatel is a cloud-based hotel management system that is designed to fulfill the needs of the modern hospitality industry with all the necessary modules. It is a fully integrated product suite with Self-Service KIOSK, Housekeeping Mobile App, Room Service Mobile App, and more. The Self-Service Kiosk includes facial recognition, Passport or NRIC scanning, cash collector, online payment gateway, credit card payment, QR code payment, and room key-card encoder. Guest can use the self-service Kiosk for most common self-services like check-in, checkout. It also has more advanced functions like Extend Reservation, Upgrade Rooms, etc. Clovatel Housekeeping App is designed to manage the cleaning process easily and effectively. It sends notifications automatically to housekeepers about guest check-ins, check-outs, and dirty rooms. It also allows for housekeepers to update rooms status once finished their job.

An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.

Flexkeeping is a hotel staff communication & housekeeping software. We transform scattered daily hotel operations into clear, accountable & automated team collaboration. Oversee everything as your costs go down and your reviews soar. Flexkeeping connects all your departments and enables you to manage all hotel tasks with ease. Organize and track all housekeeping activities. Streamline communication and boost productivity with all the answers at your fingertips. The Flexkeeping hotel maintenance software helps your maintenance staff get their job done better and faster. Automate and digitize your housekeepers’ tasks to focus more time on quality. Automate, schedule, and monitor all preventative and reactive maintenance activities. Detect your biggest challenges using meaningful data and eliminate any bottlenecks to create a smooth workflow. Maximize minibar revenue, ensure room service is delivered promptly, and surpass guests’ expectations.

Interactive TV products for all Hotels with all types of infrastructure. We build & customize Hotel TV Systems, including: Interactive TV, IPTV, Coax and Headend solutions fully adapted to your hotel standard and your guest needs. All our Hotel TV systems are easy to manage and work with major TV brands for hospitality. We are certified to provide premium content from multiple TV operators (sky including). We provide easy to integrate TV systems for hotel rooms, complete with a centralised management of equipment that allows hotels to analyse what guest use of the room TV. One single platform supporting all major TV vendors Deployed in 500+ properties in 50+ countries. Guest directory, room service, weather, flights, etc. Scalable, cost efficient, cloud or on premises. Compact headend for any signal and any operator. Integrated with major vendors. PMS and room control. Guest Content Cast, Netflix, YouTube, Bluetooth Dashboard and nd API for monitoring/Reporting usage data

From concession stands to on-premise restaurants, this is the easiest and quickest way to take contactless mobile orders. Fully customizable for pickup, delivery to seat and table service. Receive more orders, and larger orders with our cost-effective platform. You keep 100% of revenue and tips. Less waiting, more ordering. Give your customers the convenience and safety of contactless mobile ordering. Receive accurate order details and securely process digital payments without needing a server. Diversify your revenue streams with our engaging in-app and physical advertising assets proven to generate high returns. FanFood is a contactless ordering and delivery platform for live events serving sports stadiums, entertainment venues, and hospitality locations, including restaurants, hotels, and drive-in theaters. Boost your revenue and elevate the experience, while streamlining operations.

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

Concierge Organizer is able to establish links with other hotel softwares or other suppliers softwares. These interactions are secured and do not result in any data loss. A section for recurring tasks assigned to a person/group of people. The checklist is generated daily. Multiple checklists can be set up. A dedicated events section allows the Concierge, with one click, to suggest temporary events on confirmations sent to the Guests. Dedicated sections to track incoming or outgoing items. Several services linked together. If a service is modified/cancelled, you do not miss out on anything. With one click, you can easily generate reports. You strengthen your supervision and control over every information recorded in Concierge Organizer. A smart and powerful system of ready to use templates, relevant with your hotel communication and with your activity.

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Powering the future of hospitality. Reliable order and payment software for the food and beverage industry. Trusted by thousands of hospitality businesses. Guests expect modern technology in restaurants, whether they are dining in, ordering takeout, or getting delivery. Create new revenue centers, maximize sales, and improve both guest and staff satisfaction with our flexible dining options. Scan the NFC or QR code at your location. Order from anywhere on your mobile device. Pay using a credit card or contactless payment. Allow your customers to order from anywhere, on any device, without having to create an account or download an app. Order from anywhere on your mobile device. Pay using a credit card or contactless payment. Notify guests when their order is ready via text or email.

Butler Hospitality delivers incredible, accessible room service to thousands of hotel rooms with our unique network of hotel “ghost kitchens.” From casual to upscale and big box to boutique, Butler Hospitality handles staffing, logistics, and brand standards for any hotel restaurant. Butler Hospitality combines our innovative proprietary technology with unparalleled hospitality experience. Our people have decades of experience in the hospitality and technology sectors. Butler turns the room service dilemma on its head by providing hospitality businesses with high quality hotel room service. Butler brings incredible, accessible room service to thousands of hotel rooms throughout the United States. By operating restaurants inside of centrally located full-service hotels, Butler enables virtual room service at nearby hotels without guests realizing their food is made offsite. From big box to boutique, select service to five star, room service by Butler is the best way.

Mobile ordering and payments platform for hospitality. With no app to download, your customers can instantly place orders and pay via your brand-customized menu by scanning a QR code, entering a URL or being redirected upon accessing your WiFi – all from their own mobile device for an entirely contactless guest experience. To minimize disruption to your existing operations, wi-Q integrates seamlessly with the world’s leading Point of Sale and Property Management Systems. Partners include, Oracle Hospitality, Agilysys, Amadeus and more. To allow your guests to check out quickly and easily, wi-Q has partnered with the world’s leading payment providers and built in support for Charge to Room, Tabs and Cash.

The all-in-one hospitality suite delivers frictionless guest experiences, empowers staff with seamless communication tools, and provides management with the control hub that brings it all together. Revolutionize your hospitality game by seamlessly integrating one unified hub (web or app) to seamlessly interconnect guest experiences, hotel-Apps, mobile check-in and key, interactive TV, intra-staff communication, powerful AI-based online review management, intelligent task management, and more, into one singular, powerful AI-ecosystem. One ecosystem that seamlessly brings together the entire journey. From chat and email questions before even traveling, to activities planning, greetings along the way, mobile check-in, mobile key, food and beverage orders, and so much more. Thanks to the powerful AI engine, tasks can automatically be created and assigned to the right department based on guest chats.

Vamoos is the app for hotels, villas and travel companies. Connect with your guests and provide all the information they need to transform their experience, from the moment they book until after they leave. It has over 25 different features which help you provide the very best guest experiences, from 24/7 messaging, beautiful imagery, daily itineraries, a countdown timer, offline accessibility, points of interest, push notifications, interactive maps to fully bookable services, all at the touch of a button. Take advantage of 50% higher rebooking rates and increased customer loyalty. Provide an amazing customer experience, one that travellers and guests alike stay loyal to and recommend to friends and family. We are proud to announce our latest development, Vamoos Connect. Get ready for a tool that will revolutionize the travel and hospitality industry, for hotels, villas and travel companies.

Provide a new level of guest convenience by allowing guests to order food & drinks from their own mobile device. People love ordering online. Ever used Uber Eats or Deliveroo? It’s so easy it is now more convenient ordering dinner from the couch at home than getting room service at a hotel. We are changing that. Our digital F&B platform gives any property an easy and effective online ordering tool, allowing guests to browse and place orders whenever they want, from their own mobile device. Drinks from the sunlounge, dinner while returning from a meeting, orders can now be placed from anywhere without hassle! Guests can order from anywhere, at any time, quickly and easily. Without pressure to wrap up their order, guests explore the menu options and are inclined to order more. Guests can explore menus in their native language. Studies suggest when compared to traditional phone ordering, digital order taking leads to a 8-23% increase in average check size.

Expand Your Business with Online Ordering. Get more orders, higher average sales and more loyal customers using EatApp's online ordering system for restaurants. Best in class online ordering for hospitality venues, from single locations to large multi-venue businesses. Customers place their orders directly at the table using their own device, cutting down on contact time and increasing guest and staff safety. Guests order and pay online using their own mobile devices. It's frictionless. Room service or even pool side - simple to set up and easy to use. We believe you should keep the profit from your online orders so we won’t take a percentage of your sales no matter what. Our platform is designed to make ordering simple and easy for your customers, so you get as many orders as possible. We believe in flexibility, so we've built it right into our system. If you need the system to work a certain way, chances are we can make that happen.

Triple your customer service response speeds with our chat-based concierge, which automatically reroutes requests and reservations for immediate fulfillment, leaving your guest support team free to attend to complex requests. Build relationships with your guests before, during, and after their stays with personalized conversations across multiple channels. Maintain full oversight of all areas of your property, enabling easy access and management of macro and microsystems from one place. We help your team adapt quickly to the new system, with informative onboarding walkthroughs and tutorials offered online or on-site where requested, and the provision of detailed hospitality SOP guides that are easy to follow.

Know your guests' preferences. Make data-driven decisions. Propel your hotel into unprecedented levels of excellence. Enhance your business with Triparound X. Triparound X enables hotels to efficiently promote and manage onsite and offsite ancillary services and experiences. With Triparound X hotels and their front-desk/concierge staff can view real-time availability and instantly book experiences, such as tours, rentals, spa treatments, transfers, and more, both inside and outside the hotel. Use Triparound X to increase your revenue and capture valuable information about sales and trends that will help you drive customer engagement and satisfaction. Enthuse your guests. Create memorable experiences for your guests at the click of a button. Sailing trips in pristine waters, daily tours in picturesque villages, hiking excursions in sublime landscapes and stargazing at magical starry night skies. Complete the mesmerizing experiences. Book Now.

In this digital world, guests can now use their own devices to access your property's compendium details and services, anywhere they go during their stay. You can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Imagine a world where your guests can access your property and local area details, anywhere, in their preferred language. A world where guests can also communicate with your property's reception staff in their own language. Our Hinfo digital hotel compendium allows you to update details in minutes, for all of your guests.

Easy check-in and check-out from interactive Tape Chart. Manage bookings, flexible folio control, automated and customized letters. Full range of back-office reports including Occupancy, Bookings, Revenue, Batch and many more. MyCard© PCI Compliant | EMV Payment Gateway – Latest POS Hardware. Automatic Authorizations. Swipe/Tap/Dip with ethernet and wireless devices. Use un-attended in a Kiosk for total property automation. Design your own Booking Engine using industry APIs. Use our Concierge & Request System with APIs and Webhooks for staff and guest communication. From pre-arrival to in-house Guests, APIs make your property run as creatively as you. Seamless two-way integration to all GDS and major OTAs, including multiple rates, availability, and bookings.

Customers simply scan a tabletop QR code or tap an NFC tag with their smart phone, accessing a vividly illustrated digital menu. No need to download any apps. The placed order goes directly to the vendor – a hotel, restaurant, fresh food producer or other supplier – where it is processed just like any other delivery service. Customers receive notifications about the status of their order, including a feedback survey to help ensure full customer satisfaction. A global leader in digital hotel and resort ecosystems, RoomOrders interconnects hotels with their on-site facilities – like kitchens, restaurants, gift shops, golf courses, camping grounds, rooftops, pool-sides and marinas – as well as surrounding vendors, from restaurants to fresh food markets, pharmacies, beauty and wellness, dry cleaners, casinos and tourist attractions.

Placing a service request has never been so easy. No phone calls or miscommunication, schedule a request or surf through special services during your stay. With Chambre you can place these requests using your mobile browser or in room PC tablet provided by the hotel. Convenience is going mobile. Control the lights, fans, AC’s and other appliances from in room Tablet or your personal mobile. With our IR blaster installed your mobile becomes the remote to all IR devices in the room. A Plethora of features that can be provided by the hotel be it nearby places, places to visit, shopping recommendation, taxi services or anything that hotel can offer as a personalized service. Chat option for Guests and staff communication. No need of asking for or carrying room keys. Your mobile can be your key during the stay.

Complete third party reservations conveniently on behalf of your guests. ResortSuite CONCIERGE allows a property to manage external reservations and partner information – another way to personalize and deliver a five-star guest experience. Display which services are available with third party providers, including pricing, rates, availability, and special alerts for guests. Get access to a guest’s complete history of external reservations to ensure that exceptional guest service is provided and guest loyalty is enhanced. Record interactions and preferences to ensure relevant and timely information is always available to your staff. With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for concierge operations that use a corporate standard for their PMS and POS.

Guests scan the table QR, order & pay. Take pick-up & direct delivery orders from social, Google Maps & web, with no commissions, ever! Generate your QR Code and add it to our designer flyers. Upload your existing Image or PDF menu, guests scan to see via mobile. Set it up in less than 5 minutes. Guests browse your mouthwatering dishes & order via mobile. Display specials and upsell your signature dishes. Give customers the option to pay and tip on their mobile with Google Pay, Apple Pay, or a credit card. No waiting for the bill or change. Direct mobile payments reduce average table turnover time by over 10 minutes. Required to collect customer details for Covid19 contact tracing? Just enable the check in feature on your menu. Manage room service, pool & beach orders. Take bookings for tours & SPA treatments. Increase in-guest revenue with a custom QR menu. Grow your social media audience automatically by connecting Facebook & Instagram to your menu.

Hottel.io is a 5 star entertainment & engagement system for all hospitality operators who want to welcome their guests with an interactive two-way system providing exceptional services. It is a cloud based In room TV system for for content providers, content distributors, system integrators, hospitality and Hospitals, ISP and more.

Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.

Power your menu with authentic flavors from restaurants nearby. Tailor your food items, design, branding, and the entire experience just the way you like it. Lightning fast delivery times, seamless ordering process, 24/7 text-based customer support and more! Connect with restaurants in your neighborhood and serve food without the hassles & costs of a kitchen. Become the virtual kitchen for businesses in your neighborhood who want to serve your restaurant’s food to their guests or customers. Get featured through menus, signs, and online order systems, helping you gain access to new customers in nearby bars, breweries, hotels, and residential communities. We take care of payments, customer support and menu creation. Feature a subset of your main menu for better inventory planning. Get paid for orders automatically on a bi-monthly schedule.

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Enable lean hotel staff to do the most impactful work in the most efficient way. ALICE is an all-in-one platform that streamlines operations and communication, boosts productivity, and increases guest satisfaction. All teams and tasks connected, tracked, understood, and optimized...in one place. Increase productivity with smart and efficient task distribution and management. Gain visibility and transparency into all operations to make the best decisions for your hotel. Get actionable data to hold individuals and specific hotel departments accountable. The hotel operations management platform that allows you to improve communication, task management, and guest satisfaction in one solution.

Visitor experience and attraction management technology that helps your business grow. Helping leisure businesses unlock new revenue, reduce costs and modernize customer experience. Cloudline is a hassle-free, customizable digital guest and site management solution that enhances visitor experience and offers efficient, tailored support. Streamline and automate operations, analyze customer data and boost your business performance.

FCS1 brings together the best technical know-how of FCS’ hospitality solutions in ONE app – redesigned to meet the hotel’s ever-changing needs, and with modern-day style. With 19 modules and counting, FCS1 covers the spectrum of your operations – from cleaning and service delivery to complaints and overall operations. Create a management solution that is unique to your hotel’s needs with FCS1. No obligation access period. Experience the everything FCS1 has to offer. Securely access the different modules with just ONE username and password. Automatically escalate cases to ensure that tasks are handled in a timely manner. Access FCS1 anytime and from any device with an internet connection. Super fast, hassle-free deployment. No more complicated installations. Oversee up to 10 properties from a single account. Easily view pending jobs by clicking on the respective pins on the map.

Runtriz guest engagement begins with mobile messaging, emails, and promotions to increase awareness and interest for potential guests. By highlighting features, amenities, and local attractions, you raise your property profile and encourage direct bookings. After booking, Runtriz solutions offer early check-in, upgrades, and staff recommendations, extending the length of stay and increasing revenue. Guests can also start direct chats and messaging with staff to make special requests for their room, event, or activities. Engagement opportunities continue during the stay with Runtriz solutions such as mobile key, F&B ordering, mobile check-in, mobile pay, and chat provide guest engagement that increases revenue. Push notifications sent during the stay provide guests with tailored promotions, attraction information, amenities scheduling, transportation, and event information. Mobile in-room controls for TV, lighting, thermostat and electronic devices.

Bigsib is an Artificial Intelligence chatbot designed to facilitate continuous customer support for rental hosts. Its advanced artificial intelligence and natural language processing capabilities incorporate the host's support content and property specifics to provide tailored and accurate responses to guest inquiries. The platform serves to streamline communication, foster personalized interactions, and includes functionalities such as manual response approval, response scheduling, and automated follow-ups for enhanced efficiency in host-guest interactions.

Across the hospitality industry, businesses of all sizes use Orion eSigner and the eSigner family of complementary products to electronicize paper intensive applications, save money and improve efficiency. As the only patented esignature solution in the industry, eSigner is designed for “business critical” transactions requiring customer acknowledgment, payment interfaces and signing. eSigner helps our hotels conform to existing privacy standards and regulations (GDPR etc.) as well the latest payment standards (EMV) and more. Offers contactless, touchless, and other forward looking options. Offers the most flexible esigning solution: your form, your way! Improves operational efficiency, end the paper chase! Enhances revenue generation/Improves REVPAR. Use color images for crossell and upsell. Offers easy to use eSigning, simple and intuitive interfaces make capturing electronic signatures and input easy. Provides guest information security.

Improve urban experience & optimize customer support with the only conversational AI framework built purely for cities & city marketers. Cities & municipalities use our technology to manage knowledge, optimise citizen support, automate tasks & broadcast city-related updates. They more efficiently process complaints, tasks & queries that are otherwise tedious & painful for citizens. Invest in citizen-centric projects that improve the citizen experience & allow your organization to operate at its maximum capacity. Destination marketing organizations use our technology to automate customer support, increase content reach and transition to a 24/7 organization.