Audience

DocSend is best suited for founders, startups, investors, finance teams, M&A teams, sales organizations, professional services firms, nonprofits, and businesses that need secure document sharing, virtual data rooms, permissions, NDAs, and detailed engagement analytics

About Dropbox DocSend

DocSend from Dropbox is a secure document sharing and deal management platform that helps businesses manage, track, and share sensitive documents with control. The platform supports use cases such as mergers and acquisitions, due diligence, fundraising, board meetings, investor relations, and client portals. Users can upload documents, create virtual data rooms, manage permissions, require NDAs, and update shared files without disrupting viewers. DocSend also provides visitor analytics that show when recipients open shared links and how they engage with each document. Its security features, group permissions, dynamic watermarking, eSignature, and compliance support help teams protect confidential materials during important business processes. DocSend is designed to help companies, founders, investors, and financial teams share information confidently, understand stakeholder interest, and move deals forward more efficiently.

Pricing

Starting Price:
$10 per user per month
Pricing Details:
$10 per user per month if billed annually
$15 per user per month if billed monthly
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 3 User Reviews

Overall 4.0 / 5
ease 4.0 / 5
features 4.3 / 5
design 3.3 / 5
support 4.3 / 5

Company Information

Dropbox
Founded: 2004
United States
docsend.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Dropbox DocSend Frequently Asked Questions

Q: What kinds of users and organization types does Dropbox DocSend work with?
Q: What languages does Dropbox DocSend support in their product?
Q: What kind of support options does Dropbox DocSend offer?
Q: What other applications or services does Dropbox DocSend integrate with?
Q: What type of training does Dropbox DocSend provide?
Q: Does Dropbox DocSend offer a free trial?
Q: How much does Dropbox DocSend cost?

Dropbox DocSend Product Features

Content Collaboration

Version Control Not Supported
Document Management Not Supported
File Sharing Not Supported
Cloud Storage Not Supported
Digital Asset Management Not Supported
Real-Time / Interactive Editing Not Supported
Document Creation / Editing Not Supported
Video / Image Editing Not Supported
Roles / Permissions Not Supported
Electronic Signature Not Supported
Messaging / Discussion Not Supported
Workflow / Approval Process Not Supported
Feedback Management Not Supported
Client Portal Not Supported
Search Not Supported

Digital Signature

Progress Tracking Not Supported
Authentication Not Supported
Mobile Signature Not Supported
Multi-Party Signing Not Supported
Document Analytics Not Supported
Audit Trail Not Supported
Customizable Templates Not Supported
Auto Reminders Not Supported
Task Progress Tracking Not Supported

Document Control

Electronic Signature Supported
Version Control Supported
Archiving & Retention Not Supported
Automated Routing Not Supported
Change Management Not Supported
Compliance Management Not Supported
Escalation Management Not Supported
Periodic Review Not Supported

Document Management

Access Controls Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Delivery Supported
Document Retention Supported
Electronic Signature Supported
File Recovery Supported
File Type Conversion Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Version Control Supported
Archiving & Retention Not Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Indexing Not Supported
Email Management Not Supported
Forms Management Not Supported
Print Management Not Supported

Sales Content Management

Audio File Management Not Supported
Audio / Video Recording Not Supported
Collaboration Tools Not Supported
Email Management Not Supported
Engagement Analytics Not Supported
Interaction Tracking Not Supported
Personalization Not Supported
Sales Training / Onboarding Not Supported
Video File Management Not Supported
Content Recommendations Not Supported
Centralized Sales Content Repository Not Supported
Sales Partner Management Not Supported
Branded Sales Content Not Supported

Sales Enablement

Collaboration Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Lead Management Supported
Presentation Management Supported
Proposal Management Supported
Goals / Quota Management Not Supported
Meeting Management Not Supported
Performance Management Not Supported
Territory Management Not Supported
Training Management Not Supported

Sales Engagement

Email Tracking / Automation Not Supported
Sales Automation Not Supported
Workflow Management Not Supported
Task Management Not Supported
Email Sequences Not Supported
CRM Integration Not Supported
Templates Not Supported
Search Not Supported
Reporting / Analytics Not Supported
Sales / Voice Dialer Not Supported
Lead Management Not Supported
Call Scripts / Call Steps Not Supported

Virtual Data Room

Anonymity Management Supported
Audit Trail Supported
Data Protection Supported
Data Storage Management Supported
Document Tagging Supported
Due Diligence Management Supported
Procurement Management Supported
Project Management Supported
Role-Based Permissions Supported
Secure Preview Supported
Collaboration Not Supported

Dropbox DocSend Verified User Reviews

Write a Review
  • A DocSend User
    Senior Consultant
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Securely share documents"

    Edited 2020-11-07

    Pros: DocSend is a secure document sharing platform, it allows to share with password lock method. On the positive side, it's very intuitive and easy to setup. Role-based permission is also allowed to give the user-specific access permission.
    As a user and administrator I highly recommend this.

    Cons: DocSend is good for document sharing but the interface is slightly bad.

    Overall: Our overall experience has been extremely good with DocSend. It makes it possible to securely share documents. Also gives the power to make Role-based permission. On accessibility and features, DocSend is best.

    Read More...
  • A DocSend User
    Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Would not recommend for large transactions"

    Posted 2020-10-24

    Pros: The software works well for small and slightly larger companies, but for bigger transactions or companies this falls short on several levels:

    Cons: Each "Space" can only accommodate 1000 documents. This may sound like a lot, but uploading monthly statements from several bank accounts and several years can easily take up a significant amount of this. And it's not disclosed.

    You cant upload a "folder" you have to recreate the folder and then upload contents. If you have several folders within folders you have to recreate this structure in DocSend.

    While it is only $10 per user -- I am paying +$200 per month because I needed larger Space size (1000 documents).

    The navigation to update or add users is terrible:
    1. Go to Space
    2. Hit "Share"
    3. Press the "..." that shows up on next screen
    4. Hit "Edit Link Settings"
    5. Hit "Manage"
    6. Enter email, hit "Add"

    Also, the platform does not notify members if a document is added or updated -- so the users need to be notified after you upload or change a doc.

    And support is not immediate -- usually about an hour and not available on weekends.

    Overall: Overall this is not a good experience for larger diligence requirements or for large groups. Small groups or projects with less than 1000 documents is fine.

    Read More...
  • Shruti K.
    SMM Manager
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Secure sharing platform"

    Posted 2020-07-18

    Pros: DocSend helps us to keep our confidential documents secure and accessible at any time. Some of its features are instant notifications, live present, real-time content, document watermarking, viewer verification, custom reporting etc. Easily integrates with Gmail, Dropbox, OneDrive and Outlook. It creates unique link for each viewer we want to track. Multiple documents can be shared at a time. Secure and reliable app.

    Cons: Customer support are very supportive. Love the way they handle issues. No cons.

    Overall: Modern virtual data rooms are available. Customisable features. Extremely valuable tool for our sales and marketing team. Improved our sales abilities. Initiative and easy to use software. All rounder tool to manage documents. Free trial package available.

    Read More...
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