Audience

Organizations searching for an enterprise alerting software

About DERDACK Enterprise Alert

Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time.

Integrations

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Company Information

Derdack
Founded: 1999
Germany
www.derdack.com/enterprisealert-alerting-software/

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Product Details

Platforms Supported
Windows
iPhone
iPad
Android
Training
Live Online
Support
Phone Support
Online

DERDACK Enterprise Alert Frequently Asked Questions

Q: What kinds of users and organization types does DERDACK Enterprise Alert work with?
Q: What languages does DERDACK Enterprise Alert support in their product?
Q: What kind of support options does DERDACK Enterprise Alert offer?
Q: What other applications or services does DERDACK Enterprise Alert integrate with?
Q: Does DERDACK Enterprise Alert have a mobile app?
Q: What type of training does DERDACK Enterprise Alert provide?

DERDACK Enterprise Alert Product Features

Business Continuity

Multiple System Support
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Emergency Notification

Contact Management
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Geo Targeting

IT Alerting

Multi-User Alerting
Alert Noise Reduction
Enriched Incident Context
Multiple Alert Types
Rich HTML Email Notifications
Dynamic Notifications
Incident History Audit
Alert Routing
Escalation Policies
On-Call Management

IT Management

Event Logs
Remote Access
Scheduling
Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory
User Activity Monitoring

ITSM

Incident Management
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Incident Response

Workflow Management
Workflow Automation
Incident Database
Incident Alerting
Incident Reporting
Incident Logs
Threat Intelligence
Security Orchestration
Automated Remediation
SLA Tracking / Management
Forensic Data Retention
Privacy Breach Reporting
Compliance Reporting
SIEM Data Ingestion / Correlation
Timeline Analysis
Attack Behavior Analytics