Firework
Looking to engage your customers better?
At Firework, we specialize in creating interactive and engaging digital storefront experiences.
Our state-of-the-art video commerce solution combines shoppable video and livestream technologies to create a seamless shopping experience that drives sales and fosters deep emotional connections with your customers.
But our platform offers more than just an immersive shopping experience. We also provide critical insights into customer behavior and preferences, enabling you to optimize your marketing strategies for even greater success. With our user-friendly interface and seamless tech stack integration, it's easy to get started at any level of tech expertise.
We're passionate about helping businesses unlock their potential through customer engagement. That's why we're proud to power over 1000 brands including Walmart, Samsung, L'Oréal, Guess, Unilever, Sam's Club, and Vogue. Request a demo today to see the power of Firework for yourself!
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KatanaPIM
KatanaPIM - the single source of truth for your product information. With KatanaPIM, you can easily collect, enrich, and validate your product data, ensuring that your customers always receive consistent, complete, and accurate information.
By providing your clients with rich, relevant, and channel-specific information, you can improve customer experience, increase customer loyalty, and boost your sales. With faster time-to-market, you can outpace your competitors and get your products to market quicker than ever before.
KatanaPIM enhances team productivity by allowing for seamless collaboration in creating compelling product descriptions. Plus, you can reduce your return rate by instantly identifying missing information and optimizing all required data.
With KatanaPIM, you have the power to efficiently distribute correct and consistent information to your different sales channels, marketplaces, resellers, partner and catalogs, making product launches quick and easy.
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UpOrder
Increase repeat sales with post-purchase emails that promote customer engagement and loyalty. Build meaningful customer relationships & drive new post-purchase sales. Go from basic email notifications to new post-purchase revenue opportunities by easily upgrading Shopify's 25+ transactional emails. Deliver fully branded and sales-optimized emails throughout the post-purchase journey and beyond. Incentivize customers with product recommendations based on recent purchases and dynamic discounts to spark urgency—no coding required. Supercharge customer loyalty with automated recovery and retention campaigns designed to convert one-time buyers into loyal customers. Discover which campaigns have the highest engagement and where you can improve with actionable insights into the performance of each email. Track the impact on sales volumes, measure repeat purchase rates, understand your ROI, and so much more.
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Onward
Offering just shipping protection was so last year. Onward has changed the game with an all-encompassing solution for driving customer loyalty and profitable growth. We thrive when your business thrives. SaaS fees are out of control. Onward believes in providing top-tier services without the SaaS. Eliminate expenses that are ruining your bottom line. Say goodbye to re-shipping fees, return costs, and product guarantee expenses. Provide best-in-class post-purchase benefits at no cost to you. Your all-in-one solution for a world-class customer experience. Drive repeat purchases with credit and incentives that delight your customers & foster loyalty. Our white-glove installation team handles everything. An easy, custom, all-encompassing solution for driving customer loyalty and profitable growth. Customers are guided through an automated, easy self-serve claims flow leading to a resolution in under an hour.
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