Audience
Comm100 can help any contact center, support team, or sales and marketing team looking to deliver better customer service and support.
About Comm100
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.
Pricing
Starting Price:
$31.00
Pricing Details:
Live Chat
- Live Chat Startup: $31/agent/month
- Live Chat Plus: $55/agent/month
Omnichannel
- Omnichannel Plus: quote based
- Omnichannel Ultra: quote based
- Custom: quote based
Bot
- Task Bot: quote based
- AI Chatbot Plus: quote based
- AI Chatbot Ultra: quote based
- Voice Bot: quote based
- Live Chat Startup: $31/agent/month
- Live Chat Plus: $55/agent/month
Omnichannel
- Omnichannel Plus: quote based
- Omnichannel Ultra: quote based
- Custom: quote based
Bot
- Task Bot: quote based
- AI Chatbot Plus: quote based
- AI Chatbot Ultra: quote based
- Voice Bot: quote based
Free Trial:
Free Trial available.
Company Information
Comm100 Network Corporation
Founded: 2009
Canada
www.comm100.com
Videos and Screen Captures
Comm100 Omnichannel
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online
Comm100 Frequently Asked Questions
Comm100 Product Features
Chatbot
Call to Action
Human Takeover
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Context and Coherence
Inline Media / Videos
Machine Learning
Payment Integration
Prediction
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant
Speech Recognition
Speech Synthesis
Customer Service
Alerts / Escalation
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Appointment Management
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Remote Support
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Diagnostic Tools
Comm100 Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Comm100 is powered with artificial intelligence makes response chat automated. It has text auto-translation feature that makes it easy to understand for foreign visitors. It's available on cross-platform makes it easy to use and engage with visitors.
Cons: It lacks some important features like no user ticket system.
Overall: First-ever user experience is very important for any business. Comm100 helps my business to give the best user experience for the business website. Comm100 is powered with artificial intelligence makes easy to automated engagement with site visitors.
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