Audience
Comm100 can help any contact center, support team, or sales and marketing team looking to deliver better customer service and support.
About Comm100
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.
Pricing
- Live Chat Startup: $31/agent/month
- Live Chat Plus: $55/agent/month
Omnichannel
- Omnichannel Plus: quote based
- Omnichannel Ultra: quote based
- Custom: quote based
Bot
- Task Bot: quote based
- AI Chatbot Plus: quote based
- AI Chatbot Ultra: quote based
- Voice Bot: quote based
Company Information
Product Details
Comm100 Frequently Asked Questions
Comm100 Product Features
Chatbot
Conversational AI
Customer Service
Live Chat
Remote Support
Comm100 Reviews
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Pros: Comm100 is powered with artificial intelligence makes response chat automated. It has text auto-translation feature that makes it easy to understand for foreign visitors. It's available on cross-platform makes it easy to use and engage with visitors.
Cons: It lacks some important features like no user ticket system.
Overall: First-ever user experience is very important for any business. Comm100 helps my business to give the best user experience for the business website. Comm100 is powered with artificial intelligence makes easy to automated engagement with site visitors.
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