Audience

Marketplace Helpdesk solution for businesses

About ChannelReply

Connect all your marketplaces with your Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze or Zoho Desk account in minutes. Watch every buyer message come in with order details displayed on the side. Then answer everything from one screen—it’s that simple. By using powerful tools like automated replies, business rules, and custom-built filters, you can provide personalized support with a fraction of the normal time and effort. That means you can help more customers with a small but mighty team. Cut your response time dramatically by having all your customer information in one hub. ChannelReply gives you the tools to turn issues around swiftly so you can get back to selling!

Pricing

Starting Price:
$31 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

ChannelReply
Founded: 2016
United States
www.channelreply.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Training
Documentation
Videos
Support
Online

ChannelReply Frequently Asked Questions

Q: What kinds of users and organization types does ChannelReply work with?
Q: What languages does ChannelReply support in their product?
Q: What kind of support options does ChannelReply offer?
Q: What other applications or services does ChannelReply integrate with?
Q: What type of training does ChannelReply provide?
Q: Does ChannelReply offer a free trial?
Q: How much does ChannelReply cost?

ChannelReply Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

ChannelReply Additional Categories