Audience

Companies in need of a customer success platform built for scalable retention management

About Centriam

Centriam quickly and cost-effectively takes you from raw data to insights and action — enabling you to reduce churn and leverage upsell opportunities. Let data and customer behavior decide when and how to collect feedback. Centriam enables you to run highly targeted and personalized feedback collection campaigns triggered by specific customer actions. Link feedback to customer profile data to fully understand customer pain points. Close the loop where it matters the most. Design targeted follow-up communications based on feedback type and customer insights. Quickly address customer issues, just like your customers expect. Connect Centriam to data across disparate systems and create feedback triggers based on customer actions and insights. Create targeted follow-up rules based on customer feedback, text analytics, and customer profile. Prioritize which customers to follow up with first.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Centriam
Founded: 2012
United States
www.centriam.com

Videos and Screen Captures

Centriam Screenshot 1
You Might Also Like
SKUDONET Open Source Load Balancer Icon
SKUDONET Open Source Load Balancer

Take advantage of Open Source Load Balancer to elevate your business security and IT infrastructure with a custom ADC Solution.

SKUDONET ADC, operates at the application layer, efficiently distributing network load and application load across multiple servers. This not only enhances the performance of your application but also ensures that your web servers can handle more traffic seamlessly.

Product Details

Platforms Supported
SaaS
Support
Phone Support
Online

Centriam Frequently Asked Questions

Q: What kinds of users and organization types does Centriam work with?
Q: What languages does Centriam support in their product?
Q: What kind of support options does Centriam offer?

Centriam Product Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Action Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis