Audience
Customer support operations
About C2Perform
A full suite of performance management and employee engagement tools - all under one roof. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.) No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
C2Perform
Founded: 2015
United States
www.c2perform.com
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
C2Perform Frequently Asked Questions
C2Perform Product Features
Call Center
Blended Call Center
Campaign Management
Inbound Call Center
Outbound Call Center
Call Logging
Call Recording
Call Scripting
Database
Escalation Management
IVR / Voice Recognition
Manual Dialer
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics