BuildOps

Pros: We are grateful to BuildOps for revolutionizing the way we handle dispatch and scheduling of our teams. Their technology has propelled us forward in leaps and bounds.

Cons: Allow for an additional two weeks in the crew training planning timeline.

Overall: We are highly appreciative of BuildOps for their excellent support of our teams in the field and their mobile capabilities.

Pros: We are thoroughly satisfied with the value we have received from this platform. The offerings are great and the pricing is just right. The customer service team was especially helpful in getting us up and running. Really like mobile capabilities for our technicians in the field.

Cons: This product provides excellent MEP functionality, although it may be a bit expensive for small companies in the field.

Overall: Overall, the features of HVAC and Field Service Management provided by this software have a good balance of niche features, including Scheduling, Time Tracking, Quoting & Invoicing, Agreement Management, and Optical Character Recognition, all at a reasonable price.

Pros: BuildOps provides great customer support to help customers run their business more efficiently. The platform offers a variety of functions to help streamline operations and increase productivity.

Cons: From time to time, all platforms require some form of adjustment and BuildOps is no different. With their suite of apps and integrations, the team at BuildOps provides customers with the best possible experience. Their customer support team is always available to help with any issue, no matter how small. They strive to ensure that all customers feel heard and appreciated.

Overall: I'm currently content with the BuildOps software and the tools it has provided my team. We chose it for its comprehensive feature set, and it has certainly lived up to our expectations.

Pros: I’ve used other construction management software in the past, but BuildOps has been the easiest to use by far. Their customer service team is always available to help with any issues you may have, which is great. It’s obvious that they really care about their clients and providing them with the best tools possible.

Cons: It's too early to make a definitive statement, but in the few months that we've been using BuildOps, we've been really pleased.

Overall: BuildOps has simplified our business and kept us all connected, making it easy to stay on top of tasks and projects. We appreciate the user-friendly platform that keeps us organized and efficient.

Pros: BuildOps has been an invaluable asset to my business, allowing me to present a professional image to my clients. As a one-man operation, I am always looking for effective and efficient ways to manage my workload. BuildOps has been integral in this, automating tasks that would have taken me much longer to complete. My customers appreciate the automated reminders and notifications, ensuring that all tasks are completed on time and that communication between us remains clear. Thanks to BuildOps, I have saved time and energy in running my business, and I'm immensely grateful for their support.

Cons: I have a small business, and BuildOps has been perfect for my needs. It performs exactly as I require, i heard that larger businesses may not get the full range of features they're looking for.

Overall: Overall, BuildOps is an incredibly helpful tool for my business, allowing me to automate tedious tasks and free up my time for more important matters. The automated notifications provide a reliable way of ensuring deadlines are met and communication remains clear. BuildOps is a great asset for businesses, providing a straightforward and efficient way of managing tasks.

Pros: How easy it is to just start using the platform - yes, there is some training with BuildOps support but takes a couple of days to start using their platform.

Cons: More dashboards would be helpful, better reporting dashboards categorization, maybe micro tutorials that have embedded links throughout the platform.

Overall: Lots and lots of automation for our MEP shop, one CRM, centralized reporting, project management - all addressed with one platform.

Pros: Well thought UI and how easy it is to start learning the platform week - very little time to get started once all is implemented.

Cons: Too early to say - we are still in early phases of usage; first few months in the platform.

Overall: We had a good implementation experience with BuildOps platform, very helpful support and onboarding specialists.

Pros: How easy it is to monitor and track customer records and related jobs, and see what projects/jobs related to which customer accounts.

Cons: Took me a few weeks to get started with all of the modules through personal training done by the BuildOps support people.

Overall: Project management is big for us, relying on BuildOps to help us solve this and other challenges today.

Pros: We are an electrical MEP type company. Our team was pleasantly surprised to see a multitude of functionality that supports our line of business.

Cons: Nothing, great software from every angle. Again, excellent functionality for MEP-type shops.

Overall: Centralized project and asset tracking that would align the best with an electrical service provider type company.

Pros: We were able to increase the number of projects our team can do with the current resources 2x times because of your technology - thank you.

Cons: Could require a bit of investment at the beginning with training - make sure you leverage their training resources and team.

Overall: We were able to increase the number of projects our team can do with the current resources 2x times because of your technology - thank you.

Pros: Hi, thank you for all of the machinery and equipment tracking features; it makes my life and the life of my team much easier.

Cons: Some more dashboards might help, maybe a few more reports, otherwise a solid tool.

Overall: Really like the platform - use this one everyday for my job, and got only good things to say about both tech and the team.

Pros: Makes my daily accounting job much easier now that there is complete integration between BuildOps and all of Quickbooks suite; + a few other financial tools we use.

Cons: Reporting - could use more ready-to-go dashboards for accounting and financials.

Overall: Monitoring our field teams via one platform, centralizing customer records in one place with the help of BuildOps.

Pros: Our previous software was a "dinosaur" - couldn't get much done, had no field access, really hard to sync. We are happy that BuildOps found us and offered their technology.

Cons: After using on-premise software BuildOps is an amazing technology. Cloud is the way to go. Only good things to say about these guys.

Overall: Figuring out how to better our quoting, invoicing, mobile reach, customer tracking - while reducing the amount of paperwork.

Pros: We had one of those big FSM platforms before (only videos on the website and PDFs for training) - replaced it for BuildOps. BuildOps support had personalized training sessions for us, with real people that actually know a thing or two about the industry!

Cons: Only good things to say about these guys --> live training, industry savvy specialists, it doesn't get better than this.

Overall: Better technology stack focused around a cloud driven ERP that can support a large scale MEP type enterprise.

Pros: Thank you BuildOps for simplifying how we manage dispatch and scheduling of our teams and for advancing us lightyears on this side of technology.

Cons: Training took a bit longer than we expected for some of our team members. Add an extra couple of weeks to your crew training planning (people-driven training can take a bit longer).

Overall: Mostly trying to make our processes better and more streamlined around dispatch and scheduling of our teams.

Pros: We really like BuildOps for its great support of our teams in the field, mobile capabilities, and support experts that are knowledgeable in construction.

Cons: Too early to say, so far using BuildOps for less than 6 months, really happy with the implementation.

Overall: We really like BuildOps for its great support of our teams in the field, mobile capabilities, and support experts that are knowledgeable in construction.

Pros: Makes the life of my accounting team so much easier now that we are using a platform that has a real integration for QuickBooks and Vista - go BuildOps!

Cons: Mostly use BuildOps from the accounting side of the business and it works well for everything I do on a daily basis.

Overall: Solid platform for commercial shops out there. Fantastic mobile app that just keeps working everywhere where my team goes.

Pros: User interface, project tracking, customer management database, and workflows are great. Great platform for commercial construction type organizations.

Cons: Mostly small personal tweaks and how UI is built in a couple of places, but an otherwise great tool.

Overall: User interface, project tracking, customer management database, and workflows are great. Great platform for commercial construction type organizations.

Pros: Learning new and optimized ways to manage schedule and dispatch of our teams with the help of BuildOps.

Cons: More additional ways to bridge BuildOps with other external systems via API and non-API integrations could be useful in the long run.

Overall: Great onboarding and training, and exceptional customer care and support teams experience. Thank you BuildOps.

Pros: Customer Portal is a really great feature on Buildops platform and project management too - these are the capabilities that I use there on a daily basis.

Cons: Try to grow project management features even further.

Overall: I like their team and support guys - very helpful. Mostly working with reporting, dashboards, project management, and customer records capabilities. Excellent platform - recommend this.