Audience

Companies looking for an omnichannel communications platform

About Bird

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp.

The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

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Pricing

Starting Price:
$45 per month
Free Version:
Free Version available.

Integrations

API:
Yes, Bird offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Videos and Screen Captures

Bird Screenshot 1
Bird Screenshot 1 Bird Screenshot 2 Bird Screenshot 3
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Support
Phone Support
Online

Bird Frequently Asked Questions

Q: What kinds of users and organization types does Bird work with?
Q: What languages does Bird support in their product?
Q: What kind of support options does Bird offer?
Q: What other applications or services does Bird integrate with?
Q: Does Bird have an API?
Q: What type of training does Bird provide?
Q: How much does Bird cost?

Bird Product Features

Auto Dialer

Power Dialer
Call Recording
Call Scripting
Lead Management
Preview Dialer
Progressive Dialer
Surveys
Call Center Management
Predictive Dialer
Call Reporting

CRM

Territory Management
Quotes / Proposals
Lead Scoring
Call Logging
Social Media Integration
Segmentation
Document Storage
Email Marketing
Calendar/Reminder System
Task Management
Internal Chat Integration
Mobile Access
Marketing Automation Integration

Email Deliverability

Email Address Verification
Inbox Placement Testing
DMARC Analytics
IP Blacklist Monitoring
Deliverability Alerts
Reputation Reporting
Email Content Testing
Email Previewing
Deliverability Reporting

Email Marketing

Auto-Responders
Template Management
Mailing List Management
WYSIWYG Email Editor
Subscriber Management
Image Library
A/B Testing
CAN SPAM Compliance
Drip Campaigns
Event Triggered Email
Mobile Optimized Emails
Customer Surveys
Reporting/Analytics
Dynamic Content
Landing Pages/Web Forms
Artificial Intelligence

Email Verification

Bulk Email Verification
Catch-all Server Detection
Disposable Email Detection
Domain Check
Mail Server Validation
Single Email Verification
Spam Trap Detection
Syntax Check

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Artificial Intelligence

Transactional Email

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

WhatsApp Marketing

Multi-Language Support
Reporting / Analytics
Alerts
Autoresponder
Bulk Messaging
API
Campaign Management
Contact Management

Bird Additional Categories

Bird Reviews

Write a Review
  • Kunal R.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful Customer Interaction tool"

    Edited 2020-07-20

    Pros: It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

    Cons: It worked great for me. Nothing to share about the con.

    Overall: MessageBird is a powerful customer service solution. It offers great live chat, SMS, and WhatsApp channels for customer service and digital marketing. It delivers intuitive communication interaction with no efforts.

    Read More...
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