Audience

Companies of all sizes searching for an omnichannel employee and customer feedback solution

About Big Mouth Survey

Big Mouth Survey is a customer feedback solution without limits. In order to truly understand the expectations of your customers, you have to be able to assess their needs -- individually and as a whole. Whether you have 25 customers or thousands, that type of insight requires a survey device that will reactively adapt its dialogue based upon user behaviors. With Big Mouth Survey, you’ll have the flexibility to implement multiple surveys at once. You can even schedule surveys to display on certain days during specific times. More importantly, our branch logic technology can be used to intelligently ask critical questions based on a users’ previous responses. All the while you’ll be prompting customers to leave online reviews, collecting customer contact information for remarketing and referrals, and receiving real-time business performance updates.

Integrations

No integrations listed.

Ratings/Reviews - 3 User Reviews

Overall 4.3 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.3 / 5
support 4.3 / 5

Company Information

Big Mouth Survey
Founded: 2019
United States
bigmouthsurvey.com

Videos and Screen Captures

Big Mouth Survey Screenshot 1
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Product Details

Platforms Supported
SaaS

Big Mouth Survey Frequently Asked Questions

Q: What kinds of users and organization types does Big Mouth Survey work with?
Q: What languages does Big Mouth Survey support in their product?

Big Mouth Survey Product Features

Kiosk

Secure Browsing
Remote Access
Activity Reservations
Onsite Printing
Wireless Internet Access
License Management
Usage Reporting
Ticket / Order Fulfillment
Touch Screen
Virtual Keyboard
Digital Signature

Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
White Label

Survey

Paper Survey
Question Branching
Data Analysis Tools
Offline Response Collection
Skip Logic
Custom Survey URLs
Site Intercept Survey
Question Library
Supports Audio / Images / Video
Mobile Survey
Email Marketing

Big Mouth Survey Reviews

Write a Review
  • Mikael R.
    Scholar
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Quick forms"

    Posted 2021-06-25

    Pros: - It has very handy toolkit.
    - I have been using it for a year.
    - It gets frequent upgrades.
    - You can make quality forms.

    Cons: No major cons but few improvements could be made for better forms.

    Overall: Overall, I liked the interface of the software.
    It has everything very clear and new features are added frequently.
    Reliable and easy to share.

    Read More...
  • Kuldip A.
    Intern
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Survey It"

    Posted 2021-02-24

    Pros: It is easy to use and has tools that are best suitable for an optimal survey form and further used for optimum analysis.

    Cons: Individual or small organizations could not afford the price of this survey, there should be more plans for individuals.

    Overall: Regular updates and the data is stored is encrypted and the result is well categorized, and crafted so one can have a better view of the results.

    Read More...
  • Harsh B.
    Intern
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "For survey at Industry level"

    Posted 2021-02-09

    Pros: If you want to do a survey involving a huge amount of people over a large space. The premium feature it provides will help you a lot,
    - You can make perfect forms very quickly with the tools it provides.
    - You can spread and share your survey forms over any platform.
    - You can analyze everything optimally.

    Cons: If you need it for a vast company, we can only justify its price unless it is very costly for a small business or individual. Otherwise, it is an amazing product

    Overall: My overall experience is a mix. The features it provides are very premium. But the price is high too. It all depends on the need of yours. If your organization is significant, then it is a good option for you.

    Read More...