Auro CRM

Cerb is a repository for all of your team's contact center data. Create records to keep track of anything else you care about: survey responses, form submissions, customer satisfaction scores, orders, vendors, assets, products, deals, feedback, courses, students, licenses, and so on. Add fields like numbers/decimals, dates, checkboxes, currency, files, coordinates, lists, multiple choice, picklists, record links, URLs, or free text. Still not enough? You can create your own custom fields types. Explore deeply interconnected data with expressive search queries. Need a list of resolved email conversations, to customer support, in the past year, started on a weekday but outside of business hours, by healthcare clients in Europe, who have more than 100 employees, without an active service-level agreement; where the conversation included at least one female executive, had a response that took longer than a week, but didn't have an attached PDF larger than 1MB? Cerb has you covered.

RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.