Audience

Companies searching for a platform that manages chat operations between sales and customers

About Atom

Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Atom
Founded: 2018
Panama
atomchat.io

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Windows
Mac
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Atom Frequently Asked Questions

Q: What kinds of users and organization types does Atom work with?
Q: What languages does Atom support in their product?
Q: What kind of support options does Atom offer?
Q: What other applications or services does Atom integrate with?
Q: What type of training does Atom provide?
Q: Does Atom offer a free trial?

Atom Product Features

Conversational AI

Contextual Guidance
Intent Recognition
Omni-Channel
Pre-configured Bot
Speech Recognition
Code-free Development
For Developers
Multi-Languages
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Synthesis
Virtual Assistant

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Multi-Channel Communications
Personalization
Template Management
Email Distribution
Interactive Content
On-Demand Communications
Print Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Offline Form
Third Party Integration
Transfers / Routing
Geo Targeting
Proactive Chat
Screen Sharing
Website Visitor Tracking