Audience

Service leaders, techs and teams looking for an advanced service intelligence platform that helps improve their service experiences

About Aquant

Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it. So they’re ready to deliver service experiences so amazing, they feel like magic. Service is way harder than people think. Products are more complex than ever. Customer expectations are steadily increasing. Experienced service talent is tough to find. This is why we’re here to help you transform service from mere maintenance into an experience your customers won’t forget. Turn every technician into a service wiz by turning tribal knowledge into everyone’s knowledge. Understand how your team is performing, and benchmark your KPIs against industry leaders. Intelligence about your team, customers, and equipment, to help service leaders make smarter decisions.

Pricing

Starting Price:
Free
Free Version:
Free Version available.

Integrations

Ratings/Reviews

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Company Information

Aquant
Founded: 2016
United States
www.aquant.io

Videos and Screen Captures

Aquant Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Aquant Frequently Asked Questions

Q: What kinds of users and organization types does Aquant work with?
Q: What languages does Aquant support in their product?
Q: What kind of support options does Aquant offer?
Q: Does Aquant have a mobile app?
Q: What type of training does Aquant provide?
Q: How much does Aquant cost?

Aquant Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Predictive Analytics

Data Blending
AI / Machine Learning
Benchmarking
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis