Audience

Companies looking for an AI layer software solution for their customer support needs

About AnswerWise

AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.

Pricing

Starting Price:
$99 per month

Integrations

Ratings/Reviews

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Company Information

Oxynus Technologies
Founded: 2018
India
www.answerwise.io

Videos and Screen Captures

AnswerWise Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

AnswerWise Frequently Asked Questions

Q: What kinds of users and organization types does AnswerWise work with?
Q: What languages does AnswerWise support in their product?
Q: What kind of support options does AnswerWise offer?
Q: What other applications or services does AnswerWise integrate with?
Q: What type of training does AnswerWise provide?
Q: How much does AnswerWise cost?

AnswerWise Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

AnswerWise Additional Categories