Audience
IT leaders, operations managers, and business teams requiring deep analytics to monitor and improve Microsoft Teams collaboration and performance
About Analytics 365
Analytics 365 is a workplace analytics and reporting solution for Microsoft Teams that provides organizations with actionable insights into collaboration, communication, and user activity across their digital environment. It delivers real-time data through hundreds of ready-to-use dashboards and reports, helping businesses understand what is happening within meetings, chats, teams, and channels so they can improve performance and productivity. It enables organizations to analyze patterns and trends related to capacity, sentiment, network quality, and interactions across teams, groups, and individual users. By collecting and analyzing communication data, Analytics 365 helps companies uncover workplace habits, optimize service levels, and strengthen customer engagement. It also includes employee wellbeing insights that present a comprehensive view of digital interactions, such as meeting durations and chat behavior.