Best Patient Experience Software in the UK - Page 4
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Compare the Top Patient Experience Software in the UK as of May 2026 - Page 4
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1
Press Ganey
Press Ganey
Meet and exceed consumer expectations for care—and achieve new levels of growth and loyalty. Press Ganey’s next-generation Consumer Experience technology will revolutionize patient acquisition, retention, and reputation management at your healthcare organization. Press Ganey announced the acquisition of SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry. Press Ganey will combine its industry-leading patient experience data with SPH’s rich member experience data to unite previously fragmented provider and payer insights to drive optimal healthcare outcomes. Your dedicated Press Ganey success team is on hand to guide and advise you every step of the way. Our continued investment in leading-edge technology and top talent puts our clients at the forefront of healthcare. -
2
ActiveTRACK
HealthWare Systems
HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores. With ActiveTRACK, a patient may check-in at a self-service kiosk or greeter station upon arrival. For pre-registered patients, any documents that must be signed can be generated for immediate review and completion, while items like photo IDs and insurance cards can be scanned. ActiveTRACK can also produce wayfinding maps to help patients navigate their way throughout the healthcare facility. ActiveTRACK can employ advanced patient waitlist strategies to support immediate processing. -
3
Navimize
Navimize
Navimize uses proprietary algorithms to automate in-office and virtual patient flow. The platform sends automated, real-time text messages so that patients arrive only when you are ready to see them. The platform also helps you navigate new hybrid patient care schedules so that you can easily combine virtual and in-office visits. Real-time notifications inform patients exactly when to arrive, eliminating the need for a waiting room. By transitioning to a virtual waiting room, you’ll dramatically improve your patient experience, while keeping patients safe. Navimize manages your in-office and online appointment scheduling so that you can focus on giving your patients the best care. Navimize streamlines all of your notifications making it easy to send out messages based on patient journey triggers like check-in, checkout, no-show, and more. You can also send out custom notifications about copays or balances due. -
4
OX. Waiting Room
OX. Digital Health
Increasingly patients are experienced online consumers, perceiving legacy healthcare systems as restrictive and frustrating. OX. Waiting Room increases patient engagement through cloud-native simplified appointment setting with smooth patient consent and information gathering processes. Ahead of appointments, reminders reduce no-shows, and waiting room software notifies patients automatically of delays so that meetings start when everyone is actually ready. Virtual consultations, either in a 1-1 or group setting, use Microsoft Team’s secure video conferencing platform with all the benefits of reduced travel and convenience for both patients and healthcare teams. By taking appointments online, OX. Waiting Room enables any delays to be notified in real-time, and meetings start when everyone is actually ready, with electronic health records in place. What’s more, Teams’ secure video conferencing and transcription services make the follow-up even smoother. -
5
HealthViewX
HealthViewX
We help healthcare providers orchestrate care continuum pathways and enhance the experience of patients, providers, and communities. Our digital transformation moonshot is aimed at building a human-centric healthcare ecosystem to change the patient experience and enhance the provider-patient partnership. We enable superior convenience and seamless orchestration of the clinical and service experience of patients, physicians, and provider entities by leveraging our proprietary software platform and comprehensive solution portfolio. -
6
Mytonomy
Mytonomy
The way that patients interact with their providers is rapidly transforming, as more consumers expect and need greater flexibility in the way they access care. Building a robust digital care infrastructure is essential for health care organizations to meet this rising demand for virtual care and a seamless consumer experience. Mytonomy is a video-based patient engagement company that works with leading institutions to elevate the patient experience, engage patients across the care continuum, and expand access to critical care across diverse populations. Delivering our award-winning short-form video content through our enterprise platform combined with intelligent surveys and dynamic communications has proven to engage and empower patients with high patient satisfaction. Mytonomy Studios can create bespoke content about your organization, using your experts, with your branding. And since we create all the content, we can update it seamlessly. -
7
Inbox Health
Inbox Health
Medical billing teams of every size use Inbox Health to turn managing patient responsibility from a liability into an asset. Take back your time by automating the most tedious and labor intensive parts of managing the patient A/R process. Your clients will receive the patient experience that they demand, while seeing increased collections rates and improved payment velocity. Inbox Health streamlines administrative tasks so you can focus on patient care. Improve patient satisfaction, increase profitability, save time, and reduce overhead costs. The platform ensures patient billing is efficient, empathetic, and effective. Encourage timely balance resolution with patient-friendly statements that get results. Automated billing cycles are set to the specifications of your clients and statements are delivered to patients via email, paper and text message. -
8
WellReceived
WellReceived
WellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients. WellReceived believes caring is the answer and strives to extend care to those who need it most. We donate a portion of our revenue to nonprofit organizations, such as Doctors Without Borders, MiracleFeet, and Amref Health Africa, who provide underserved populations with access to medical care. -
9
Optimize Health
Optimize Health
In-platform tools and features make it simple for your care team members to keep your patients engaged, and help you generate steady recurring revenue. Our medical professionals on staff understand how to center the patient experience and they inform how we build technology to achieve patient-positive outcomes. We use this expertise to onboard your team and train them to execute the workflows and worklists that can reduce the severity and length of episodes of care, and improve patient outcomes. We provide software, monitoring and services to help outpatient practices provide the best remote care experience. The Optimize Health platform isn't just about monitoring, it's about engagement, with built in text message, click-to-call, and other tools. Additionally, our software automates 95% of note-taking and administrative requirements, freeing the care team to spend more time with patients. -
10
DearDoc
DearDoc
We provide the digital tools that doctors need to grow their business while focusing on giving the best patient care. DearDoc practices are thriving. Our practices receive an average of 330+ new patients per year while saving thousands of admin minutes and dollars. Gain more patients and take your practice growth to the next level. Create the modern experience that patients expect. Minimize repetitive tasks and unnecessary phone time. Establish your practice online and start building credibility. Streamline your growth across your entire network. We are changing the standard of how patients get in touch with healthcare professionals by offering a selection of advanced tools to modernize how doctors interact with new and existing patients. Design your digital patient experience based on your business objectives, whatever they may be. Your office staff is busy enough, leverage technology to aid them while achieving your practice goals. -
11
Intrafusion
McKesson
Our Intrafusion team leads the way in outpatient infusion management services with deep expertise in neurology, rheumatology, gastroenterology and immunology. We partner with practices like yours across the nation to deliver 25+ core specialty infusion therapies to more than 50,000 patients annually. Our hands-on support managing the daily infusion suite operations frees you up to care for your patients. Our nursing and clinical excellence complement your patient care, delivering a seamless patient experience and assurance that your patients’ needs are always met. We bring fresh ideas, best practices, and resources to help you navigate the challenges of running and growing your infusion center without incremental workload for your staff. And, you own your infusion center 100%, so you remain in complete control. We work to maximize your infusion center’s efficiency and profitability. -
12
Ocean by CognisantMD
CognisantMD
Ocean by CognisantMD™ connects patients, healthcare providers, and researchers using secure patient forms, screening tools, and surveys that integrate with the EMR. From tablets in the waiting room to online patient registration, Ocean is dramatically improving healthcare quality, efficiency, and patient experience. Let your patients check in on a kiosk, complete forms, update their contact information, and provide a detailed patient history from a secure tablet that automatically updates your EMR. With website forms, you can offer everything from appointment requests and new patient intake to prescription renewals, all on your existing clinic website. Patient messages give you a secure way to let your patients register, provide a history, and update their health records from a smartphone or home computer before they arrive at the clinic. Find a specialist, send and receive secure patient referrals, track a referral’s status, update patients electronically, and manage central intake. -
13
PreVu Dental
PreVu Software
Having a beautiful smile can help create the confidence a person needs to go out into the world and do great things. Let's change the world together by enabling your patients to see their potential so that you can bring more confident smiles to life. Allows the patients to instantly PreVu their potential smile for better understanding of treatment and increased case acceptance. Simple, intuitive design that can be utilized quickly by any member of your team. Affordable technology that adds the wow factor to any appointment, especially enhancing the new-patient experience. Each plan includes 3 doctor licenses and a team license. Additional licenses can be purchased as needed for a nominal fee. Family, friends, and co-workers who see the patient’s simulation will help you by encouraging patients to get treatment.Starting Price: $69 per simulation -
14
Steer Health
Steer Health
Steer Health is the only platform that manages patient experiences from acquisition to loyalty. Deliver personalized patient communication experience that's convenient for them and efficient for you. Give your customers that warm, personalized feeling with every conversation, day or night. Connect the marketing, growth, access, operational, clinical, and financial pathways to attract, guide, and retain patients. Obtain 2-3x more bookings with always-on conversational AI-enabled voice, chatbots, smart triages, referral automation, and integrated ER, ambulatory, and hospital workflows. Steer lightens the workload while doing some heavy lifting for your business. Our AI-fueled patient experience and growth platform automate repetitive tasks such as eligibility checks, referrals, payments, and patient intake. Built-in shared inboxes make collaboration effortless, even with teams working far apart. -
15
Buzz Medical Messenger
Skyscape
Buzz has been developed with the healthcare professional in mind. Buzz Medical Messenger is feature-rich to dramatically improve the efficiency of your communication. Create a secure and trusted network of healthcare professionals and staff who are part of your daily workflow. Create groups/teams that mimic your normal workflow allowing for information to be shared seamlessly and efficiently. Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals. Buzz has a strong track record in medical clinics & hospitals as well as home health, physical therapy, and other agencies handling the transition of care. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates. -
16
Telmediq
Telmediq
Telmediq’s Healthcare Communications Hub (HCH) integrates with your hospital’s clinical, IT, and telecom systems to unify communications and streamline care coordination. The ultimate result of quick and error-free communication is improved patient experience and safety as well as savings for your clinicians and supporting staff. The following integrations are supported by the Telmediq HCH. Clinicians waste countless hours on very basic and redundant EHR activities such as finding available workstations, logging into the EHR, checking the status of test results, finding care team members, and taking clinical notes. Many of these tasks can be easily done from a mobile device without the need to log into the full EHR interface. Receive critical test results, updates and order notifications as soon as they are entered into the EHR. -
17
Pharmboost
Rao Information Technology
Pharmboost is HIPAA Compliant Patient Engagement Solution for independent pharmacy store. Pharmacies can enhance their patients experience with better communication & health care. -
18
Nova RIS
Novarad
Nova RIS can help your radiology department optimize workflows to keep productivity high as you strive to keep up with increasing demands. With Nova RIS, you'll eliminate and reduce interruptions, errors, no-shows, and unnecessary paperwork. Robust doctor portal provides efficient scheduling, easy and secure access to images and reports, the ability to print prescriptions, procedure instructions, directions from the patient's home to the imaging facility, and more. Integrated business analytics provide insight into procedures and referring physician trends, allowing you to better engage referring physicians. AlertView provides secure mobile phone text alerts, ensuring referring physicians have instant access to reports that are available. -
19
Zebra Doctor
Zebra Doctor
Zebra Doctor not only offers online appointment scheduling, increased patient intake, digital reputation management, and an exceptional patient experience; but it also helps innumerable patients as well, to find the appropriate healthcare provider, access online reviews and informative content, along with the facility of booking an appointment online. We cover all medical industries, from Primary Care and Medical Spas, to Dental Care and everything in between - we offer: Telemedicine Patient Acquisition Mobile App Digital Reputation Digital Front Door EHR Customized QR Code Forms With our focus directed towards Practices, Patients, Processes, & Technology - We’re a constantly improving, turnkey healthcare solutions provider that has revolutionized patient engagement and experience by bringing doctors & patients closer than ever; with facilities such as: Easy & instant communication Seamless televisits Real-time online scheduling Secure chats Email & text remindersStarting Price: $199 per month -
20
DoctorLogic
DoctorLogic
Imagine one solution created to improve patient experiences and help grow your practice’s online presence. DoctorLogic offers the most advanced website marketing platform built to help increase new patients by using before and after photo galleries, online patient reviews, and treatment pages to create up to 100x Google-friendly content. Custom, responsive and completely future-proofed web designs built to win new patients. Your website is a significant asset to your digital strategy and should not be taken lightly. With DoctorLogic, you'll receive a website that not only looks great but functions seamlessly. Receive a custom and educational medical website that is 100% responsive and built with one goal in mind: grow your practice. -
21
Medworxx
CENTRALSQUARE
Equip your healthcare team with clinical-decision support software that takes the guesswork out of capacity management across the entire hospital. This evidence-based, clinical-decision support system tool helps your facility increase bed turnover and improve the patient experience. Harness the power of predictive analytics and better data to improve care coordination and patient satisfaction. The hospital bed management system provides care teams with visibility into the status of each patient’s journey and enables bed demand and capacity management across the hospital, or from multiple sites within a healthcare delivery system. Empower your physicians, nurses, and clinicians with software that eliminates clinical subjectivity and standardizes data collection. Medworxx generates predictive analytics to leverage data that anticipate trends and provides healthcare professionals with smarter data. -
22
SAC
SAC
We offer a range of comprehensive products and solutions, created by computer doctors who take the online systems data and tools offered to a higher level. Cost-effective system to optimize patient flow, improving productivity, performance, and patient experience. Invest more time in your patients and less on your computer. Reduce absenteeism, presenteeism, and disability in your business. Our system allows you to make a difference and improve the monitoring and promotion of your services effectively. Let us help you take care of your older adults. We offer you the necessary tools to improve the effectiveness and efficiency of your processes. We analyze and develop to suit your requirements. We are health computer professionals who understand and speak the health language. It is the platform that offers you less time administering and more caring for patients. Any advance in technology that serves to improve the life of a human being must be shared. -
23
RxPx
RxPx
RxPx is an award-winning, globally recognized SaaS platform that simplifies your digital patient services, proves value, and helps your brand stand out. Our technology connects patients, healthcare providers, labs, and other vendors, creating real-time integration and visibility across the patient journey, while speeding up time to therapy and improving patient safety. We create unrivaled, real-time insights from complex program data. Our solutions help patients get access to new therapies that can transform lives. In addition to automating the physician’s workflow and speeding up the delivery of therapies to patients, we provide cutting-edge app technologies that improve patient outcomes and enable healthcare organizations to deliver personalized and private social support and education to patients. Help HCPs and patients easily onboard and access therapy. With user-friendly features and an ecosystem, RxPx is simple, secure, scalable, and configurable to your program needs. -
24
Arini
Arini
Increase your production and reduce your costs in 3 steps. 1-click integration to your practice management software. Forward calls from any phone system to your Arini number. Easily teach your AI to handle calls just the way you like it. Get a 5-star patient experience out of the box. Keep the conversation going after the phone call. Our clinics use a range of practice management software and phone providers. Arini plugs into your existing setup. We follow best-in-class security practices and have HIPAA BAAs with all our partners. We start with a 30-day pilot where we work closely with your dental practice to customize your AI receptionist (what information to collect for bookings, how to handle emergencies, etc). We are building a new, cutting-edge technology and our goal is to get you comfortable with it before we manage 100% of your calls. Arini seamlessly integrates with most practice management software and phone providers. -
25
RepeatMD
RepeatMD
RepeatMD provides each practice with its own mobile rewards app that will occupy the most valuable real estate on the market—your patients’ smartphones. 7 out of 10 patients want ongoing memberships for their favorite treatments. Give your patients the ability to buy your memberships right from your app. And create monthly recurring revenue for your practice. Never lose another patient again. We’ll increase your patient retention by sending the right message, at the right time. RepeatMD has built a revenue automation technology that delivers frictionless patient experiences while increasing referrals, retention, and revenue for your practice. -
26
Tennr
Tennr
Faxed PDFs and handwritten items create needless manual work, can be hard to read, spread across multiple faxes, and slow your workers. Incomplete information forces your staff to spend precious time tracking it down, verifying it, and going back and forth with offices and vendors instead of spending time on your patients and their experience. Doing data entry by hand leads to patient backlogs, data entry errors, and ultimately slow processes which cost the patient and you. Inefficient processes lead to lost revenue, poor patient experience, and possibly outcomes and certainly referral leakage. Lost revenue and messy processes mean missed opportunities and an inability to analyze where it went wrong. -
27
TriZetto
TriZetto
Accelerate payment while decreasing administrative burdens. With 8,000+ payer connections and longstanding partnerships with 650+ practice management vendors, our claims management solutions can result in fewer pending claims and less manual intervention. Quickly and accurately transmit professional, institutional, dental, workers compensation claims and more for fast reimbursement. Meet the shift to healthcare consumerism head on by providing a straightforward and seamless financial experience. Our patient engagement solutions empower you to have informed conversations about eligibility and financial responsibility while reducing hurdles that may impact patient outcomes. -
28
CytoCync
CytoCync
The CytoCync service revolutionizes software development across the health-tech, biotech, pharmacy, and medtech sectors. We have transformed the complex software development process into a simple, monthly service offering through a streamlined request portal within a HIPAA-compliant environment. As a leading provider of innovative technology services, we recognize the inefficiencies prevalent in today's software development processes. Traditional methods are driving up the cost of care and prolonging product development lifecycles. A productized software service provides customers with an easy-to-understand, fixed-price service that is delivered in a predictable and repeatable way. It is also easy to purchase and use. Just like the CytoCync portal, where customers can submit work requests, manage projects, and pause or cancel their subscriptions. At CytoCync, we prioritize ease of use, simplicity, and security across all sectors we serve.Starting Price: $3,995.99 per month -
29
DifferentKind
DifferentKind
Quantify and improve your patient experience with metrics that target loyalty and trust for improved oral health outcomes for patients and improved business outcomes for dental professionals. A single-star rating or NPS number doesn't tell the whole story. Especially when the stakes are high. We're redefining measurement in dental care to ensure you know exactly what your patients want. We then help you develop the evidence-based skills to build trust and develop loyalty. Patients receive practice-branded communication in their preferred format (SMS, email) the day after their appointment requesting feedback about their experience and outcomes. Patient feedback is aggregated and displayed in a custom dashboard for providers, staff, regional managers, etc to highlight successes and target areas for improvement. Our machine learning-ready data produces actionable, targeted insights to help dental teams improve across 14 experience metrics and 4 outcomes metrics. -
30
NevoTouchless
Nevotek
Let your patients avoid unnecessary physical contact and use their own mobile devices as a hospital app, TV remote, and more. The best part is that no app download is needed, just a browser makes this happen. Whether a small clinic or healthcare complex, NevoTouchless has powerful choices of features to suit your contactless requirements. Just select the solutions that best fit your hospital's needs. While limiting face-to-face interactions, hospitals can still deliver engaging and enjoyable patient services through mobile devices. NevoTouchless modular solutions are designed for simplicity of installation and safer patient experiences. Best-fit features integration leads to happier patients and increased hospital revenues. Give your patients the confidence to prefer your hospital next time when needed. Ensure better quality of your patients’ stay. Select the best-fit contactless features.
