Best NPS Software for Freshservice
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Compare the Top NPS Software that integrates with Freshservice as of August 2026
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This a list of NPS software that integrates with Freshservice. Use the filters on the left to add additional filters for products that have integrations with Freshservice. View the products that work with Freshservice in the table below.
What is NPS Software for Freshservice?
NPS software helps businesses measure customer loyalty by collecting and analyzing Net Promoter Score (NPS) feedback. It automates the process of sending surveys, tracking responses, and segmenting promoters, passives, and detractors. Many platforms include real-time dashboards, sentiment analysis, and trend reporting to help teams understand customer satisfaction over time. The software also integrates with CRM and support systems to trigger follow-ups and improve customer retention. Overall, NPS software enables companies to monitor customer sentiment, respond to issues quickly, and strengthen long-term relationships. Compare and read user reviews of the best NPS software for Freshservice currently available using the table below. This list is updated regularly.
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1
SurveyMonkey
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.Starting Price: $25 per user per month -
2
Simplesat
Pronto Holdings
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!Starting Price: $99/month -
3
Retently
Retently
NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.Starting Price: $39 per month -
4
ciopulse
ciopulse
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact reporting in lost minutes, and benchmark comparisons between internal IT and managed service providers. PulseAI surfaces themes from open-text comments automatically. ciopulse is a ServiceNow Select Partner with a certified Store app, ensuring clean install, automatic upgrades, and data residency inside the customer's ServiceNow instance. -
5
SurveyMonkey Enterprise
SurveyMonkey
Built for businesses, designed for people, loved by teams. Discover why we're a leading survey platform for companies around the globe. Drive growth and innovation with a secure platform that works for your entire team. Protecting your confidential survey data is our highest priority. With encryption, SSO, SSAE-16 SOC II compliant data centers, and our commitment to HIPAA and GDPR compliance, we keep your data safe. Get access to dashboards and settings for increased visibility over user activity. Control how collected data is shared and ensure that data is both accessible and secure. Combine survey data with data you already have using integrations and APIs. Connect SurveyMonkey to Salesforce, Marketo, Eloqua, Microsoft Power BI, and over 100 additional integrations.
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