Best Live Chat Software in China - Page 10
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Compare the Top Live Chat Software in China as of March 2026 - Page 10
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1
Zendo
Zendo
Zendo is a platform that lets businesses deliver services to their customers from one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications. With Zendo, you can get rid of project management, email, accounting, proposal, and CRM tools, reducing the context switching. You can handle the entire sales & delivery process from A to Z, where A is when a customer sends an inquiry to you, and Z is when the service is delivered with an invoice. Customers may pay by the link directly in the chat right after you send them an estimate for maximum convenience. Zendo offers a simple to use Customer Profile and chat-like Communication tab, where you can easily manage the entire communication process between your team members and the customer. You can access all the customer's requests in the past and find all the shared files between you.Starting Price: $12 per user per month -
2
Webinar Booster
Texuto
With Webinar Booster, you interact and engage with your webinar attendees via WhatsApp, without compromising your and their privacy, increase show-up rates and close more deals. Whether you use Zoom, GoTo Webinar, Webex, Google Meet, Microsoft Teams, or others, Webinar Booster is compatible with it. Traditional one-way communication channels such as Zoom & emails are limited to real-time feedback. Whether you present on or offline, you need an effective way to collect and engage with your audience. Texuto lets your audience communicate directly in real-time with you and your staff. Attendees join by clicking a custom link prior to your webinar and join a WhatsApp group-like experience, but one that doesn't reveal their phone numbers to the others or show how many other attendees joined. Send materials before the event to "warm" your audience, increase show-up rates with automated reminders and extend the conversation about your product or service beyond the webinar boundaries.Starting Price: $29 per 50 attendees -
3
Take Blip
Take Blip
Help your customer the smart way in their digital channel of choice. Automate your relationship with the customer, create personalized conversations through the power of artificial intelligence and increase your business’ digital results. Whatever the segment of your business is, solutions to strengthen your customers' digital experience. Implement solutions for different departments of your company and explore all integration possibilities. Chat with your customer within the main digital channels, such as WhatsApp, and improve your conversation rates. Surprise your customer with fast and efficient service on their favorite platform. Make the purchase journey shorter with a single conversation thread and avoid having your customer go through multiple channels. Access strategic data created from interactions on WhatsApp and other points of contact with the brand. Get clearer and closer conversations with employees within the apps they already use on a daily basis. -
4
NestDesk
NestScale
NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision. -
5
DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
6
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
7
chat4business (c4b)
chat4business
chat4business(c4b), the award-winning provider of managed sales chat services, presents a unique product to take your online sales to the next level. c4b fusion combines the warmth of human operators, supported by the efficiency of our bot technology to enhance your brand and generate real-time leads. You decide the inquiries that require the personal touch, those that can be handled by automation, and those that work best for you with a mixture of humans and bots. c4b fusion puts you in control of your online inquiries, increasing sales whilst providing an enhanced customer experience at a budget to suit your business. We appreciate that people buy from people and how much you have invested in achieving your premium brand. This is where our highly empathetic and skilled reception team is able to personally greet your customers, qualify the sales leads and connect your website, visitors, to your sales team.Starting Price: $68.29 per month -
8
AtomChat
AtomChat
AtomChat is the easiest way to add text chat and video calling to the website. Whether you want to build an online community, a marketplace, a forum, or a social network, add must-have features like text and video chatting easily with AtomChat. The software also provides you with various features which are mentioned below:- Group or Private Text, Voice & Video Calling, Multilingual Integration, and Collaborative Features.Starting Price: $16/month -
9
Conferbot
Netraga
We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.Starting Price: $30 per month -
10
FunnelPro
FunnelPro
Reach your customers wherever they are. Gain reviews, collect payments, communicate with customers, and capture leads—all from a single inbox. Improve your ratings, build your reputation, and get found online by sending review requests via text to recent customers, responding to and interacting with reviewers, and managing it all from a single inbox. Reach your customers wherever they are with text messaging. Request reviews, connect with website visitors, collect payments, and market to customers and leads all from your FunnelPro app. Collecting payments isn’t anyone’s favorite job. Make paying as quick and convenient as possible for your customers with a secure payment link delivered right to their phone. Use our built-in multichannel communication tools to nurture your leads and send the right message to the right people.Starting Price: $297 per month -
11
Thrio
Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.Starting Price: $89 per month -
12
UserStak
UserStak
UserStak lets you put a live chat widget on your website for Customer Service, Live Chat, FAQ help, and more. Get started in less then 5 minutes and answer customer queries with an easy to use customer ticketing platform. It makes a world of difference to provide customers with the assurance they need, especially at an important moment while they are considering making a purchase. UserStak's live chat software for websites enables you to engage your visitors in conversation and collect leads while they are still on your site in real time. As a solopreneur your website & portfolio site is the way you get clients. Having a chat widget converts hot leads for you. As a startup, customers need to be your first and foremost priority and talking to them on chat is most beneficial.Starting Price: $39 per month -
13
imBee
imBee
imBee is a collaborative One Team Inbox that consolidates a vast majority of your Instant Messaging channels with over 300+ tools to optimize communication efficiency and improve customer relationships through effective conversational engagement. By providing best-in-class business tools and workflow automation, imBee ensures brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and support in one place, streamlining team efforts and helping to recover lost sales. imBee launched AiskBee in 2023, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution, revolutionizing customer engagement with dynamic customisation and leveraged AI capabilities. In line with international data security standards, ISO27001 certification and private cloud data security, imBee’s commitment to data security ensures the protection of users’ sensitive information.Starting Price: $588 HKD/month -
14
Voizee
Voizee
Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.Starting Price: $16 per month -
15
HumanBot
HumanBot
Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.Starting Price: $49 one-time payment -
16
HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
17
Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
18
Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
19
Aimdoc
Aimdoc
Aimdoc is an AI-powered sales assistant that engages website visitors with personalized conversations, qualifies leads, and schedules meetings, enhancing customer engagement and boosting sales.Starting Price: $49/month -
20
Knock
Knock
Knock is a platform that enables leads to message sales representatives on LinkedIn, Slack, or WhatsApp from any marketing asset. By adding the Knock engagement button to marketing materials, leads can instantly connect with sales reps in a private Slack channel without needing a Slack account. Sales teams receive real-time notifications and can accept only relevant chats, with Knock directing qualified leads to the appropriate representative based on company routing rules. Within Slack, teams can conduct discovery by asking questions, sharing files, and adding relevant contacts. If a lead is deemed unsuitable, the channel can be removed from the sidebar. For interested leads, sales reps can share their calendar using the Knock scheduling tool to book demos. Throughout the sales cycle, the chat remains active, with contact information and prospect activities automatically added to the CRM. -
21
VooChat
VooChat
VooChat is a unified communication platform designed to enhance customer engagement and boost sales through real-time chat interactions. It offers advanced features such as geo IP tracking, multi-file transfer, and multiple chat views to tailor and streamline communication. The platform supports seamless integration with over 200 tools including WhatsApp, Mailchimp, and WooCommerce, making workflows more efficient. VooChat is used globally, connecting 150 countries with 200,000 support representatives handling 75 million chats monthly. It provides a mobile app for iOS and Android, ensuring consistent communication across devices. With reliable support, easy setup, and strong security measures, VooChat helps businesses convert sign-ups into sales and resolve customer issues effectively.Starting Price: $15/month -
22
BirdyChat
BirdyChat
Telegram live chat widget for solopreneurs BirdyChat stands out by offering a lightweight live chat widget that sends messages directly from your website to Telegram without requiring visitors to install Telegram. It combines seamless, real-time communication with easy setup and customization. Key benefits: 🧠 No learning curve – built for simplicity. 💬 No extra apps – reply from Telegram. ⚡ Installs in under 3 minutes. 📱 Mobile & desktop ready. 🔒 Privacy-first: messages stored for only 24 hours. 💸 Affordable pricing, no hidden costs.Starting Price: $1.58 -
23
TWT Chat
TWT
TWT Chat | AI Customer Service | 24/7 Global Support. TWT Chat is an AI-powered customer service solution that provides real-time, multi-channel support worldwide. With smart automation, businesses can enhance customer experience and drive growth anytime, anywhere. Key Benefits: Free to use. Boosts conversions through behavior-based marketing triggers. Enhances satisfaction with 24/7 multilingual AI support. Improves operational efficiency with centralized data and automation. Offers real-time analytics for smarter business decisions.Starting Price: $5/month -
24
Falkon Chat
Falkon Systems
Falkon Chat is an AI-powered secure live chat platform designed to help businesses deliver engaging, secure, and efficient customer support across web and messaging channels. With real-time chat, generative AI-assisted responses, customizable chat widgets, advanced routing, and team collaboration tools, Falkon Chat helps teams connect instantly with visitors and customers. The platform offers powerful compliance features including HIPAA-aligned controls and SOC 2 security, making it ideal for regulated industries. Features include secure file sharing, AI conversation summaries, assignment and workflow automation, audit logs for visibility, and integration flexibility. With scalable plans and robust admin controls, Falkon Chat enhances both customer experience and operational efficiency for teams of all sizes.Starting Price: $9/month -
25
TRACK Chat
TRACK Hospitality Software
TRACK Chat is a hotel, resort, restaurant and property management live chat that enables company chat agents to convert website visitors into paying guests. With TRACK Chat's skill-based routing, the right agents are able to connect with guests. Agents can easily and efficiently bring up guest history with TRACK Chat's integration with TRACK CRM. TRACK Chat also allows administrators to easily customize the platform.Starting Price: $1.00/month -
26
Generative Studio X by OneReach.ai
OneReach.ai
Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development. -
27
Hubtype
Hubtype
The next generation of customer engagement: frictionless and meaningful conversations throughout the entire customer journey. By 2023, messaging will dominate over all other customer communication channels. Businesses must adapt or run the risk of being left behind. Customers want to inquire, book, buy, and troubleshoot problems on messaging apps, not via email or phone. Conversational apps blend text and graphical interfaces. They automate simple tasks and escalate conversations to a human if necessary to ensure a high quality customer experience. Arm your business with the conversational tools you need for long-term success. Unify all customer messaging channels into one single powerful conversational platform. Hubtype helps businesses launch their conversational strategies across all messaging apps and bridges the communication gap with their customers. All-in-one conversational app for messaging channels. -
28
Helpmonks
Helpmonks
Save time and money with our team collaboration tool. We unified shared mailbox, customer management, live chat, email marketing tools, and marketing automation tools to help your business succeed. Our team email management tools make it easy to get your whole business on the same page and boost team productivity. Collaborate in yourshared inbox. Delegate emails, add private email notes for you and your team, and much more. Collision detection prevents duplicate replies to your customer responses. However, Helpmonks is so much more than a team inbox. With Helpmonks, you also get advanced contact management with a complete customer conversation history. Plus, add our live chat tool and email marketing platform to boost sales and business growth. Reach more customers, nurture leads, and build customer loyalty with our email automation tool. Automatically send an email drip campaign based on your customer's behavior with ease with the Helpmonks marketing automation software.Starting Price: $9 per month -
29
Mediktor
Mediktor
Mediktor is the most accurate AI medical assistant for triage and prediagnosis. We carry out clinical trials in the real world with real patients, our AI solution is clinically validated. We understand your business and we adapt our solution to create the best value proposition, aligned with your goals. We have worked for the past 10 years with Top Health Companies around the world. Our award-winning clinical trials produce relevant, compelling, clinical evidence, setting a new gold standard in the industry. Our clinical trials are carried out in the real world with real patients. Our clinical trials are led by independent researchers who design the protocols, gather data and consolidate the results. Our clinical trials are published in leading scientific journals. Our system based on artificial intelligence (AI) asks you the questions a physician would. -
30
Maqpie
Mapqie
Our products make your users more efficient by reducing the time they spend emailing and on external communication platforms. This results in a 29% increase in user retention and increases the value of your application. Let your user talk, share documents and any files, answer and ask questions from any page and in the context of your application. Embed a full-screen messenger as a page into your application. Send system messages and notifications in one place. Let your users talk as they go, invite any external workers and allow them to connect with users of your application. With Maqpie customers stay online about 30% longer. We can superpower your product with a messenger page. Integrate, customize and deploy in no time, without development. Large view works best for the users who spend a lot of time online and neet to collaborate with colleges to do their work.
