LEMAI CRM is a cloud-based customer relationship management platform for sales teams managing enquiries through conversion. It centralizes leads in configurable pipelines and supports capture, assignment, scoring, automated follow-ups, tasks, meetings, call logs, campaigns, reports and dashboards. AI tools summarize lead and call history, suggest next actions, create tasks or meetings from notes, and estimate conversion likelihood. Teams can configure forms, roles and workflows, and connect lead sources and communication channels such as Meta Lead Ads, WhatsApp Business, Google Ads, Justdial and IndiaMART. The web app and mobile apps serve Indian sales organizations in education technology, lending, chit funds, real estate, IT services and MSME sectors. The standard annual plan includes unlimited users and leads; a separate enterprise option offers white-label branding and customized deployment.