Best Knowledge Management Software for Microsoft Dynamics 365

Compare the Top Knowledge Management Software that integrates with Microsoft Dynamics 365 as of May 2026

This a list of Knowledge Management software that integrates with Microsoft Dynamics 365. Use the filters on the left to add additional filters for products that have integrations with Microsoft Dynamics 365. View the products that work with Microsoft Dynamics 365 in the table below.

What is Knowledge Management Software for Microsoft Dynamics 365?

Knowledge management software is an application used to store, capture, manage and distribute knowledge within organizations. It facilitates the sharing of information between employees and departments in order to ensure better efficiency in operations. This type of software can also provide easy access to organizational documents, data sources and other content. Many tools such as search capabilities, document libraries and collaboration workspaces are typically included in knowledge management software platforms. Compare and read user reviews of the best Knowledge Management software for Microsoft Dynamics 365 currently available using the table below. This list is updated regularly.

  • 1
    Klyck

    Klyck

    Klyck

    Klyck is your go-to content solution for organizing, finding, and sharing information. Centralize your team's knowledge, provide quick and easy access to all your content. Customize pages tailored for every situation to save time, money and endless email threads. By bringing your content and knowledge together, Klyck helps you find what you need, when you need it. With analytics, gain a clear picture and improve understanding of content performance, customer engagement, and sales user activity for sales and marketing leaders with superior data-driven strategic solutions.
    Starting Price: $9/month/user
  • 2
    Vivantio

    Vivantio

    Vivantio

    Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
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    Starting Price: $59.00/month/user
  • 3
    Bitrix24

    Bitrix24

    Bitrix24

    Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.
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    Starting Price: $ 49 per month
  • 4
    Microsoft SharePoint
    Microsoft SharePoint is a secure, enterprise-grade collaboration and content management platform that connects teams, information, and workflows. With AI-powered Copilot and SharePoint agents, users can instantly generate pages, summarize content, and surface insights from within their sites. It enables seamless document management, version control, and real-time collaboration—both inside and outside your organization. Customizable templates and drag-and-drop tools make it easy to design visually engaging intranet sites and portals. SharePoint also provides robust security and compliance features, including access controls, data governance, and conditional policies. Integrated deeply into Microsoft 365, it helps businesses streamline communication, boost productivity, and accelerate their AI transformation.
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    Starting Price: $1.00/one-time/user
  • 5
    Intellum Platform
    Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations improve product utilization, customer retention, and revenue. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution.
  • 6
    Bloomfire

    Bloomfire

    Bloomfire

    Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at their jobs. Our cloud-based knowledge engagement platform gives people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
    Starting Price: $25/user/month
  • 7
    PortalCMS

    PortalCMS

    PortalCMS

    A Social Intranet makes it easy to share ideas and knowledge. Finding and contacting your co-workers and organizing (online) meetings will save time. Working together is like playing together, using these intuitive tools. In mid sized organizations the added value of a well balanced social intranet is undisputed. Use PortalCMS as the ultimate platform to efficiently work, collaborate and innovate using a well balanced set of online tools. The PortalCMS eco system is growing since 2009 with a great diversity in web apps that are widely used in branches like healthcare, education and business services. PortalCMS is innovative portal software with a clear focus on useful cloud and web apps and integration of leading 3d party software like Microsoft Dynamics and Exact Online. The last decennia the people behind PortalCMS have been involved with various online services and concepts.
    Starting Price: $10 per user per month
  • 8
    Powell 365

    Powell 365

    Powell Software

    Powell 365, made up of two pillars: • Powell Intranet for Corporate Communications and Employee Engagement • Powell Teams to enhance Microsoft Teams with governance for IT and improved usage for end-users. Our ready-to-use and customizable templates combine their use to take communication and collaboration to the next level and help transform business processes in the hybrid workplace. Powell 365 is a complete Digital Workplace based on Microsoft 365 and opened to 3rd party cloud providers that helps you leverage the full potential of your Microsoft 365 investment to get the most out of your Digital Workplace. Powell 365 offers ready-to-use and fully customizable templates that bridge the Intranet and Microsoft Teams. Easy to install and fully customizable, it will help you to provide the best user experience with advanced communication and collaboration features. It allows the digitalization of business processes such as Employee Onboarding or Sales RFPs
    Starting Price: $2.40 per user per month
  • 9
    Knowliah

    Knowliah

    Knowliah

    Knowliah is a leading provider of Enterprise Legal Management (ELM) solutions that leverage cutting-edge AI-based software to support legal departments of all sizes in capturing, structuring, and delivering critical information. Our modular platform is designed to streamline key legal processes such as Contract Lifecycle Management (CLM), Matter & Spend Management, Litigation Management, Entity Management, and Third Party Risk & Compliance Management, and offers advanced reporting and analysis capabilities to help businesses identify potential risks and opportunities. With Knowliah, you can elevate your legal operations and stay ahead of the rapidly evolving legal landscape. Our user-friendly interface is highly customizable to meet your specific needs, while our built-in security and privacy features provide peace of mind. Whether you are a small business or a large corporation, Knowliah's ELM & CLM solutions can help you to demonstrate your business value.
  • 10
    DocsHound

    DocsHound

    DocsHound

    A modular, intuitive, and responsive editor, with a large suite of AI features to create and maintain knowledge base content. Efficient no-code publishing workflow, so you can publish user docs, step-by-step guides, and FAQs in seconds. On-brand, straight out of the box, with subtle, considered styling options that provide a stripe-level impression.
    Starting Price: $80 per month
  • 11
    Capacity

    Capacity

    Capacity

    Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7.
  • 12
    InfiniteKM

    InfiniteKM

    InfiniteKM

    InfiniteKM is a cloud-based platform enabling consistent, compliant Customer Experience (CX) at all touchpoints through superior Knowledge Management (KM). Customers get the right information at the right time while creating an engaged compliant business and operating model with consistent service delivery. Embedding into existing technologies (Salesforce, Dynamics, SharePoint, etc.) the InfiniteKM platform enables governance, risk, and compliance to easily cascade throughout the enterprise and ensure your teams are engaged and empowered with the right answers. Premiere organizations rely daily on InfiniteKM to ensure their teams and customers get the right information, up-to-date and relevant, across all channels for improved CX, and better adherence to compliance. They also leverage the platform to strategically drive leadership alignment, build team culture, and increase employee engagement - further improving their ability to deliver great CX.
  • 13
    Sana

    Sana

    Sana Labs

    One home for all your learning and knowledge. Sana is an AI-powered learning platform that empowers teams to find, share, and harness the knowledge they need to achieve their missions. Give everyone a more immersive learning experience by blending live collaborative sessions with personalized self-paced courses. All from one platform. Lower the barrier to sharing knowledge by letting Sana Assistant generate questions, explanations, images, and even entire courses from scratch. Empower anyone to keep up the energy and engagement with interactive quizzes, Q&A, polls, stickynotes, reflection cards, recordings, and more. Integrate Sana with all your team apps and make your entire company’s knowledge searchable in under 100ms. Github, Google Workspace, Notion, Slack, Salesforce. You name it, Sana can query it.
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    Mayday

    Mayday

    Mayday

    With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.
  • 15
    Lumi AI

    Lumi AI

    Lumi AI

    ​Lumi AI is an enterprise analytics platform that enables users to explore data and extract custom insights through natural language queries, eliminating the need for SQL or Python expertise. It offers self-service analytics, conversational analytics, customizable visualizations, knowledge management, seamless integrations, and robust security features. Lumi AI supports diverse teams, including data analysis, supply chain management, procurement, sales, merchandising, and financial planning, by providing actionable insights tailored to unique business terms and metrics. Its agentic workflows address simple to complex queries, uncover root causes, and facilitate complex analyses, all while interpreting business-specific language. Lumi AI integrates effortlessly with various data sources, ensuring enterprise-grade security by processing data within the client's network and offering advanced user permissions and query controls. ​
  • 16
    Wellspring for IP Management

    Wellspring for IP Management

    Wellspring Worldwide

    Comprehensive IP software for any portfolio size. From managing a small but growing portfolio to complex IP licensing and contract management, empower your team with an affordable solution that saves time and stress. The most flexible and comprehensive suite of tools on the market. Start with want you want, then add and configure tools when you need them. Have a growing IP portfolio but not the budget for a massive system? Get software that is less expensive than the bigger players but with all the capabilities you need. With a proven implementation process, round-the-clock access to data, and professional support, hundreds of organizations trust our software to manage their IP. Your company’s IP portfolio is expanding. Missing just one deadline can endanger an entire product. There’s no room for error. Meanwhile your external counsel bill is exponentially increasing when that money could be better used elsewhere.
  • 17
    ChatLingual

    ChatLingual

    ChatLingual

    Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams—enabling agents to help customers across languages and channels. We built ChatLingual to be intuitive and user-centered, which means agents spend less time navigating software and more time providing an exceptional customer experience. ChatLingual lets your support agents communicate with customers in any language, instantly. For example, English-speaking agents in a single location can provide support to customers in Russian, Arabic, Portuguese, or 100+ other languages—with ChatLingual seamlessly processing the translation. ChatLingual’s flexible design integrates with your existing systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. Integrations with ChatLingual usually only take hours or days, as opposed to the weeks or months often required by older enterprise platforms.
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