Best Knowledge Management Software - Page 9
View:
Compare the Top Knowledge Management Software as of August 2025 - Page 9
Sort By:
-
1
PICC Software
PICC SOLUTION
Capture, connect and share knowledge from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability. PICC Software is a result-oriented, all-in-one platform for all use cases where know-how is a key factor for business success. PICC Software is the only platform capable of analyzing experience feedbacks and data, and then aggregating them with company’s explicit knowledge. The result is immediately actionable solutions made available for all your staff, anytime, anywhere. Stop reinventing the wheel, uncover new opportunities, reach new levels of excellence with PICC Software. All the problems under review within your organization and all considered solutions aggregated by artificial intelligence in a collaborative knowledge map. The inventiveness of your experts augmented with artificial intelligence and guided through a scientifically demonstrated method to manage efficiently all your innovation projects.Starting Price: €2.5 per day and user -
2
GoDesk
GoDesk
GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rule and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.Starting Price: £10/month/user -
3
Participate
Participate
Trusted by nonprofits, education organizations and institutions around the world, Participate's collaboration platform has everything you need to empower your members and drive impact now with the support and tools to help you grow. Leading effective learning initiatives for an organization can be tough. But inspiring others to lead can be even more challenging. Our social learning framework makes way for an inclusive, highly-connected space for your organization's learners to work toward building a dynamic knowledge base, together. Reimagining traditional learning management processes can be complex. That's why our expert team of instructional designers, community facilitators and business development specialists are with you every step of the way.Starting Price: $10,000 per year -
4
JobAider
Peregrine Performance Group
JobAider is a way for your organization to capture what subject matter experts know and then share that with their co-workers. Who better to create content others can use in their jobs than those doing the work? As job aids are created and used, knowledge and learning are developed instantaneously. As soon as job aids are created, workers can access them as the need arises, from anywhere. Job aids can be searched for or found by relevant tags you establish. Supplement and enhance your learning ecosystem by enabling your workforce to connect with one another using their expertise and knowledge. As a mobile support tool, JobAider is always available to those who work in the field. Share critical expertise and knowledge quickly and make it available instantaneously. A job aid stores information, such as the steps in a process. It helps people complete tasks by guiding them. Some people call them “cheat sheets”.Starting Price: $25 per user per year -
5
Additor
Additor
Check out what has been done or changed by collaborators. Work must go on, never go back. For distributed teams, processes are much more important than results. It's easier to follow up on changes. Additor supports various formats of content and follows natural knowledge workflow. Take advantage of the integration and compatibility. You don't need hundreds of unnecessary functions. Our editor focuses on fundamentals. You can deal with various contexts according to projects or teams. Additor supports the basic structure of your organization or projects. Members can join the channels that matter to one's workflow or leave them if needed. When you need to limit access or permission, make private channels and keep them secure. Inter-organizational collaboration is getting common. Just deal with it with the right tool. We often collaborate with clients, freelancers, or partners, and you can invite them as guests. -
6
Increase agent efficiency and enable effortless self-service by gathering and sharing relevant and up-to-date knowledge. Streamline support activities and strengthen customer loyalty by delivering the latest product and service information consistently across multiple channels with the SAP Knowledge Central solution by NICE. Convenient self-services through self-service portals, search engines, communities, and other channels. Contextual knowledge support for customer service agents. Built-in reporting to help identify key customer behaviors and search trends. Integration with SAP Service Cloud, enabling fast resolutions. Improve customer satisfaction by providing the right information when and where they need it. Create search-engine optimized content to provide the fastest access to the right information. Increase customer service efficiency by reducing contact volumes. Resolve customer issues faster with intelligent, contextual knowledge management.
-
7
Eniston
Eniston
A clean and easy to understand interface for you to manage your articles. No bloated backend and just the right amount of functionality for a knowledge base. Simple and fair pricing either paid monthly or annually. That's all you need to choose if you need more than our basic plan offers. No hidden fees or add-on pricing. We provide a clean frontend your users will understand. And if you need to change the appearance to match your UI, you can easily use your own styles. Let your customers rate articles and provide feedback on how helpful your articles are. Insert headlines, formatted text, images, videos, lists, code and much more to enrich your articles. Need something private? Restrict your base by IPv4 or password and block the rest of the world. Easily link to your own articles and categories directly in the article editor. Quickly export any article as xlsx file. Plus, you may generate a QR code that points directly to articles.Starting Price: $6 per month -
8
GeneralKB
Astersoft
GeneralKB (formerly General Knowledge Base) is a versatile and user-friendly free form database and knowledge base software for both individuals and corporations. Its intuitive user interface and customizable structure and display make it the ideal platform in which to create, capture, store and retrieve documents, files and web pages. GeneralKB provides many easy ways to capture and store information. It is also a powerful information organizer, notes manager and PIM to help you keep track of your data and provide fast retrieval. Many search, sort and organizing features make it the best way to manage information and find things again that are hard to organize. This unique knowledge management system provides both powerful features and ease of use. With a variety of customizing options, GeneralKB could become your primary tool for information management. GeneralKB comes with an exhaustive help file to accelerate your learning curve.Starting Price: $49.99 one-time payment -
9
Beyond Intranet
Beyond Intranet
Founded in 2005, Beyond Key incubated Beyond Intranet as its strategic division, to ensure that its clients get the most out of Microsoft technologies, including SharePoint, Teams, Dynamics 365, and Power Platform (Power BI, Power Apps, and Power Automate). As a Microsoft Gold Certified Partner, the Beyond Intranet team has been helping its clients throughout their digital transformation journey of discovery, implementation, and adoption phases with its Microsoft 365 services and products. Beyond Intranet offers ready-to-use SharePoint solutions that can be integrated into your existing SharePoint setup. Our Intranet Addins and Web parts can be used by organizations that want to maximize their Sharepoint investment. We specialize in custom-made solutions that meet any organization's business needs. We can help any team achieve excellence in their Sharepoint platform, from version migrations to fresh starts. -
10
PeopleONE
Eleviant Tech
Connect with your entire organization, no matter where they are. Share information through multiple channels to every employee, effortlessly. Bring your organization’s purpose, values, and character to life. Give your people a platform to speak, and be heard. Define and transform your organization’s collective voice. Create truly engaging experiences for your employees. Empower them with an environment that makes them truly valued and cherished. Enable your coworkers to find and share information efficiently. Organize policies, processes, and practices with the right access controls. Accomplish tasks with access to the right tools and applications. Empower your employees to collaborate anytime, anywhere. Our pricing options are tuned into select modules designed for HR & IT teams to quickly zero in on your rollout need. You pay exactly once for any feature. What’s more, the package deployments are within weeks, not months. -
11
Klutch
Klutch
Klutch is for teams that want to collaborate and organize company information, save time on repetitive questions, and onboard new team members. For short, copyable answers to help you stop repeating yourself with customers. For long-form, critical company information shared to individuals, teams, or the whole company. Klutch’s canned responses are there to help you deliver your valuable information to your teammates and customers. Make it easier to find the information you’re looking for with categories, tags, permissions, comments, and more. Work together in real-time on your documents or just leave a comment for people to see later. Choose from dozens of ready-made templates or create your for you and your colleagues to use. Share your drafts or published pages with individuals, user groups, or the entire company. Manage your drafts and pages in designated, customizable folders so nothing gets lost.Starting Price: $5 per user per month -
12
OfficeAmp
Harmonize
It's so easy to create an issue. OfficeAmp simply let's you log your issue anytime anywhere. OfficeAmp automatically assigns the issue to the right person and keeps you posted on your issue’s progress untill it is resolved. Employees have a request but don't know whom to ask. OfficeAmp is the hub for making any requests they have. Keep up with all your needs in in Slack or Teams itself. Get notified of all raised tickets anytime, anywhere. Define rules to route issues to different people, load balance work across your team, run reports, track metrics. All issues are categorized and prioritized, so you are always working on what is most important. OfficeAmp is damn easy to train and setup. Just feed the questions within the beautiful dashboard and see OA become a beast of an assistant.Starting Price: $1 per user per month -
13
KMmaster
Pumacy Technologies
In your job, you gather new information and knowledge. You use existing know-how to perform your everyday tasks and follow your routines. However, how effectively do you work with the knowledge you and your colleagues acquired? Is there any chance to make knowledge accessible to anybody in your company or team faster and easier than ever before and to save time and money? Knowledge is the most valuable resource of a team or a company. It is thus all the more important to use this resource effectively. What companies need to be done is to derive the maximum benefits from the knowledge. With KMmaster, our easy and efficient knowledge database, you can make better and more productive use of your knowledge. KMmaster (Knowledge Management Master) is an in-house development by Pumacy. The innovative technology supports systematic development, documentation, distribution, storage, use, and evaluation of company knowledge and information. -
14
Sense
Sense
It is extremely important for teams to quickly access any customer-related data from one space. With Sense you just need to connect your customer support platforms and all customer support data across all the apps you use will be automatically organised, categorised, tagged and interconnected. A document or help article is never a single thing anymore. Sense will look across all the services from your team and find related resources and discussions for any kind of source you have to support your customers. Don't worry about missing important information for your customers and projects. With Sense you will get your personal spot with the sources you should know about, mentions and emails you should pay attention to, upcoming meetings, tasks and many more.Starting Price: $4 per month -
15
Yenta Bot
Yenta Bot
Yenta Bot is a conversational AI knowledge base in Slack. Ask YentaBot questions and get answers based on previous conversations. Yenta Bot indexes past conversations in public channels that it is invited to. Then it uses that data to answer questions and shares links to the conversations that informed the answer. Yenta Bot was built during Miami Hack Week. We won 1st place along with “Best use of Open AI”! representing QuickNode HQ. We’re building in public! Daily updates during hack week on our Substack newsletter. Just like a person, Yenta only sees and indexes public channels that you specifically invite it to. It won’t use direct messages or private channels to answer questions. Just like a person, Yenta only sees and indexes public channels that you specifically invite it to. It won’t use direct messages or private channels to answer questions. If it doesn’t have a confident answer, it will say it’s missing context. Answers are surprisingly accurate. -
16
Serviceware Knowledge
SERVICEWARE
Be it working from home or delivering top-level customer service to all of your clients. In this world of rapidly accelerating digital transformation and economic uncertainties, it is more important than ever before to manage your company’s knowledge efficiently and sustainably. A solid knowledge base needs to be accessible anytime, anywhere, and immediately. If your helpdesk is not able to successfully adapt to the development of your company knowledge and ever-changing conditions, you might put the short-term and long-term success of your business at risk. Even outside of worst-case scenarios, higher processing times and low resolution rates during first contact will put you at a significant and avoidable competitive disadvantage. Remote teams and and working from home aggravate the exchange and flow of information in person. -
17
Superpowered AI
Superpowered AI
Superpowered AI is an end-to-end knowledge retrieval solution purpose-built for LLM applications. We turn complex infrastructure into a few API calls. Give your LLMs access to private information that wasn’t in its training data, like internal company documents. Store old messages in a Knowledge Base and retrieve the most relevant ones each time the user sends a new message. Reduce hallucinations by putting relevant factual information directly in your prompts and instructing the LLM to only use the information it’s been given. Using a knowledge retrieval solution like Superpowered AI lets you retrieve the right information and insert it into your LLM prompts, enabling you to deliver highly relevant responses to your users. Create a knowledge base directly from local files and folders, or from a URL, and query via REST API, all in less than 10 lines of code. State-of-the-art multi-stage knowledge retrieval pipeline to give you the most relevant results. -
18
Knibble
Knibble
Create a chatbot for your website or app in minutes. Customize the style to match your brand and color scheme. Customize every aspect of your chatbot. Choose the color, background, logo and more. Make it your own and embed on any webpage. Embed your knowledge chatbot widget directly in to any Notion page. Ask questions and get answers while you take notes. Chat over multiple documents at once. Add multiple pdf files or text files and get instant answers. Customize your chatbot to your liking. Change the color, add your own logo and more. All your chat history is saved. You can access it anytime and continue from where you left off. Summarize large documents and extract the most important information with a click of a button.Starting Price: $9.99 per month -
19
Microsoft Viva Topics
Microsoft
Gain visibility into workplace activities, communication behaviors and collaboration patterns to streamline decision-making and improve business performance. Understand the impact of hybrid work on your people and your business and address the challenges important to your organization. Generate valuable insights about your business using a library of flexible, out-of-the-box reports that are ready to share with business leaders. Address complex challenges using advanced tools and a library of prebuilt analysis accelerators, visualizations, and interactive reports. Get visibility into patterns that can lead to burnout and erode productivity, such as too little focus time, not enough coaching, and after-hours work. Explore trends over time and track the impact of shared plans. Gain context with related insights, peer group comparisons, and thought leadership.Starting Price: $4 per user per month -
20
HelpKit
HelpKit
Public help center or docs page with your own domain, custom appearance and SEO optimization. Install the widget on your website so users can get their answers in context. HelpKit is the easiest no-code solution to create a knowledge base your customers will find amazing, use Notion as a CMS to write your docs. Notion provides a great editing experience and all of your company's docs are probably written there anyway. Make use of Notion's real-time collaboration features and work on your articles together, your changes are automatically updated. HelpKit is optimized for SEO so that search engines easily find your website, and load up to 100x faster than default Notion pages. Your articles look like a professionally created website with your brand instead of the default Notion page.Starting Price: $19 per month -
21
AFFiNE
AFFiNE
One hyper-fused platform for wildly creative minds. Trusted by people from next-gen startups to established organizations. Consolidate your workflow with ease on a hyper-fused platform. Your all-in-one knowledge solution for effortlessly writing, drawing, and planning on a hyper-fused platform. Build up your content like blocks and let your ideas run wild. Start with an empty space and show the blocks appearing, stacking up, and forming the building. Draw and visualize with ease and creativity. No constraints, limited only by your imagination. Stay on top of your workload and achieve more in less time. Your content should be as feature-rich as you like. We offer you an easy and simple approach to writing your content, with advanced tools that stay out of the way when you don't need them. Your data is always stored locally first, and only stored where you want it. -
22
TribalBase
TribalBase
Ask questions, and get answers based on your conversation history. We turn conversations from your channels and provide answers for every person in your company. Our Slack bot is ready to answer questions about anything that has been recorded in your Slack history. Streamlines communication by capturing essential technical discussions, bug reports, and code snippets. An organized knowledge base accelerates problem-solving, onboarding, and project handoffs, ultimately boosting your team. Centralized repository of crucial deal insights, client conversations, and best practices. Tribalbase enables seamless knowledge sharing, empowering your team to close deals faster and foster stronger customer relationships.Starting Price: $29 per month -
23
Logycore
Logycore
Logycore is a knowledge management system designed to simplifies knowledge management with secure, accessible and collaborative tools that meet the dynamic needs of today's organizations. Real-time collaboration: Allows multiple users to work on documents simultaneously, ensuring that updates are visible in real time. Mobile-friendly: Fully optimized for mobile devices, allowing knowledge base access and management on the go. Instant search: Provides an advanced search function to quickly find information without navigating away from the current page. Access Control: Provides detailed user rights management to secure sensitive information and define collaboration boundaries. Scalable solutions: Offers a free plan for up to 50 pages, with scalable paid options for larger needs, ensuring organizations of all sizes can benefit. Amazon-backed security: Utilizes Amazon's servers for world-class data security and protection.Starting Price: $0 -
24
PaceKB
PaceKB
PaceKB is a powerful knowledge base provider that enables both 24/7/365 support and internal collaboration within your business. We offer two core knowledge base solutions: Protected Knowledge Base (For internal teams and customer-protected sites) and customer-facing knowledge base solutions. Our solutions are incredibly simple to manage and are affordable to use. With features such as advanced white-label support for customizing your knowledge base and AI tools to make content management more efficient - We cater to your every need.Starting Price: $20/user/month -
25
Yandex Wiki
Yandex
A free service for creating a corporate knowledge hub. Create wiki pages, add content, and edit them along with your colleagues. Keep project descriptions, instructions, and other information in a wiki. Organize hierarchies of nested pages and link them with cross-references. Search all the pages of your knowledge base and quickly find the answers you need. Format texts and add drawings, tables, and links using Markdown. Use headings and cuts to draw attention to what’s most important. Grant access to all your employees, restrict the editing of specific pages or prohibit the viewing of confidential information. All page edits are saved in the changelog, and you are notified of any changes to pages you subscribe to. Add tasks lists from Yandex Tracker, and task names, and assignees update automatically. Embed request and survey forms from Yandex Forms. Store a full project description and add task lists from Yandex Tracker. -
26
ONTEC AI
ONTEC AI
ONTEC AI provides a secure and flexible AI ecosystem designed for enterprises managing large, complex, and sensitive data. Our solutions include a powerful AI platform, custom AI developments, consulting, and data engineering. With ONTEC AI, businesses can automate workflows, enhance knowledge management, and implement precise enterprise search capabilities – all while ensuring GDPR compliance and data sovereignty. Our platform is ideal for industries such as banking, finance, insurance, publishing, media, and production, where data security and adaptability are critical. Key features include enterprise search, automated workflows, private GPT, and seamless integration with systems like Confluence and fileshares. ONTEC AI’s model-agnostic architecture supports multiple LLMs without vendor lock-in, ensuring flexibility and strategic independence. With unmatched accuracy, source traceability, and hallucination suppression, we deliver reliable, actionable insights. -
27
BetterDocs
WPDeveloper
BetterDocs is a comprehensive documentation and knowledge base plugin tailored for WordPress, designed to improve user experience and reduce support queries. This plugin allows users to effortlessly craft and organize documentation in an aesthetically pleasing way, making it simple for visitors to locate necessary information. BetterDocs offers a self-service feature that enables users to find solutions quickly, decreasing the reliance on support staff. A notable feature of BetterDocs is its variety of ready-made templates, which facilitate the rapid and effective creation of WordPress documentation sites. The plugin also offers extensive customization options, allowing users to adjust the layout to fit their brand's style and needs with ease. Transition to a more streamlined and visually attractive way of managing documentation with BetterDocs for WordPress.Starting Price: $69 -
28
Paillor
Paillor
Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing productivity by simplifying work processes through Slack, Microsoft Teams, Google Chrome, or via its website. Paillor effectively handles a wide range of employee requests, including software requests, troubleshooting, password resetting, knowledge searching, employee onboarding, offboarding, and more. Leveraging advanced large language models (LLMs) and sophisticated machine learning algorithms, Paillor efficiently executes actions across the organization, ensuring tasks are completed swiftly and effectively. Sign up for your free account now—no credit card required and no trial period! -
29
InFAQ
InFAQ
Help your customers find exactly what they need even with an infinite list of FAQs. Load up your InFAQ with your existing FAQs and common customer queries. Add more FAQs as you learn more about what your customers need. Educate your customers, improve conversion, and discover what they want.Starting Price: $15 per month -
30
Zive
Zive
Zive is the enterprise knowledge & AI platform that automatically connects, organizes, and maintains your company's collective knowledge, making work efficient and enjoyable for everyone. Empower employees to search and find everything through a unified intelligent search. Zive automatically organizes all of your company's information. Explore your company's structured knowledge graph and the connections therein, also via API. Zive brings the full potential of AI to your business. Your employees save time and become up to 40% more productive and more engaged at work. Zive brings a novel AI-powered approach to knowledge management to your business, allowing your employees to go from asking to doing. Zive is a turnkey software solution that brings state-of-the-art AI capabilities to your whole company in only a few days. No complex implementation, no professional services, no training. Our customer success team will support you all the way from platform setup to internal rollout.Starting Price: €150 per month