Best IT Management Software for SquaredUp

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Google Workspace with Gemini integrates premium AI into Gmail, Docs, Drive, Meet, and more, helping businesses work smarter, not harder. Draft emails faster, generate ideas, and summarize documents effortlessly with AI-powered assistance. Manage tasks, schedule meetings, and stay organized across devices with seamless collaboration tools. Whether you're handling client communications, creating content, or running daily operations, Workspace helps businesses stay productive and focused. Workspace provides companies with professional branding (e.g., name@yourcompany), pooled cloud storage, and strict data privacy, ensuring your business data belongs entirely to you and is never used for advertising purposes. Gemini, Google’s most powerful AI, is now seamlessly integrated into the apps you already use. Instead of juggling fragmented apps, Workspace offers a unified, highly productive environment. Save 25% today on any plan (Starter, Standard, or Plus) for your first 3 months by clicking "Save Now" above!

Kubernetes (K8s) is an open-source system for automating deployment, scaling, and management of containerized applications. It groups containers that make up an application into logical units for easy management and discovery. Kubernetes builds upon 15 years of experience of running production workloads at Google, combined with best-of-breed ideas and practices from the community. Designed on the same principles that allows Google to run billions of containers a week, Kubernetes can scale without increasing your ops team. Whether testing locally or running a global enterprise, Kubernetes flexibility grows with you to deliver your applications consistently and easily no matter how complex your need is. Kubernetes is open source giving you the freedom to take advantage of on-premises, hybrid, or public cloud infrastructure, letting you effortlessly move workloads to where it matters to you.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

Microsoft's Azure is a cloud computing platform that allows for rapid and secure application development, testing and management. Azure. Invent with purpose. Turn ideas into solutions with more than 100 services to build, deploy, and manage applications—in the cloud, on-premises, and at the edge—using the tools and frameworks of your choice. Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow. With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to. On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud. Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups. The cloud you can trust, with the numbers to prove it.

GitLab is a complete DevOps platform. With GitLab, you get a complete CI/CD toolchain out-of-the-box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate. GitLab helps teams accelerate software delivery from weeks to minutes, reduce development costs, and reduce the risk of application vulnerabilities while increasing developer productivity. Source code management enables coordination, sharing and collaboration across the entire software development team. Track and merge branches, audit changes and enable concurrent work, to accelerate software delivery. Review code, discuss changes, share knowledge, and identify defects in code among distributed teams via asynchronous review and commenting. Automate, track and report code reviews.

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.

AWS CodePipeline is a fully managed continuous delivery service that helps you automate your release pipelines for fast and reliable application and infrastructure updates. CodePipeline automates the build, test, and deploy phases of your release process every time there is a code change, based on the release model you define. This enables you to rapidly and reliably deliver features and updates. AWS CodePipeline can easily be extended to adapt to your specific needs. You can use our pre-built plugins or your own custom plugins in any step of your release process. For example, you can pull your source code from GitHub, use your on-premises Jenkins build server, run load tests using a third-party service, or pass on deployment information to your custom operations dashboard. With AWS CodePipeline, you can immediately begin to model your software release process. There are no servers to provision or set up.

Splunk AppDynamics delivers full-stack observability for hybrid and on-prem environments, linking technical performance directly to business outcomes. It enables teams to detect anomalies, diagnose root causes, and prioritize issues based on their real business impact. With capabilities ranging from network performance correlation to SAP system optimization, the platform offers deep insights across applications, APIs, and infrastructure. Its runtime security features safeguard applications by detecting vulnerabilities, blocking attacks, and highlighting potential risks. AppDynamics also enhances digital experiences with web, mobile, and synthetic monitoring to understand user journeys. By unifying performance, security, and business analytics, Splunk AppDynamics helps enterprises reduce costs, prevent outages, and deliver seamless customer experiences.

SolarWinds® Access Rights Manager is designed to assist IT & security administrators in quickly & easily provisioning, deprovisioning, managing, & auditing user access rights to systems, data, & files, so they can help protect their organizations from the potential risks of data loss and breaches. By analyzing user authorizations & access permissions, you get visualization of who has access to what, and when they accessed it. Customized reports can be generated to help demonstrate compliance with many regulatory requirements. Provision & deprovision users via role-specific templates to help assure conformity of access privilege delegation, in alignment with security policies.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Elastic is a search company. As the creators of the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), Elastic builds self-managed and SaaS offerings that make data usable in real time and at scale for search, logging, security, and analytics use cases. Elastic's global community has more than 100,000 members across 45 countries. Since its initial release, Elastic's products have achieved more than 400 million cumulative downloads. Today thousands of organizations, including Cisco, eBay, Dell, Goldman Sachs, Groupon, HP, Microsoft, Netflix, The New York Times, Uber, Verizon, Yelp, and Wikipedia, use the Elastic Stack, and Elastic Cloud to power mission-critical systems that drive new revenue opportunities and massive cost savings. Elastic has headquarters in Amsterdam, The Netherlands, and Mountain View, California; and has over 1,000 employees in more than 35 countries around the world.

Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale.

Share code, track work, and ship software using integrated software delivery tools, hosted on premisis. Use all the Azure DevOps services or just the ones you need to complement your existing workflows. Previously known as Team Foundation Server (TFS), Azure DevOps Server is a set of collaborative software development tools, hosted on-premises. Azure DevOps Server integrates with your existing IDE or editor, enabling your cross-functional team to work effectively on projects of all sizes. Azure DevOps Server is source code management software, and includes features such as access Controls/Permissions, bug tracking, build automation, change management, code review, collaboration, continuous integration, and version control.

IsDown is a status page aggregator that monitors 6,000+ cloud services from one dashboard. It collects data from official vendor status pages, so IT, DevOps, and SRE teams know within seconds when services like AWS, GitHub, Stripe, or Salesforce go down. Because IsDown uses verified official data instead of crowdsourced reports, you get accurate alerts with full incident details, not false positives. Features: 1. All vendor statuses in one place with updates within seconds of incidents 2. Smart alerts delivered to Slack, Teams, PagerDuty, Datadog, and 20+ other integrations 3. Public and private status pages for teams and clients, with custom domain and SSO 4. Early outage detection up to 30 minutes before vendors acknowledge issues 5. Uptime and SSL certificate monitoring for your own websites and APIs 6. Full API access for custom workflows Free 14-day trial, no credit card required.

Power your metrics and alerting with a leading open-source monitoring solution. Prometheus fundamentally stores all data as time series: streams of timestamped values belonging to the same metric and the same set of labeled dimensions. Besides stored time series, Prometheus may generate temporary derived time series as the result of queries. Prometheus provides a functional query language called PromQL (Prometheus Query Language) that lets the user select and aggregate time series data in real time. The result of an expression can either be shown as a graph, viewed as tabular data in Prometheus's expression browser, or consumed by external systems via the HTTP API. Prometheus is configured via command-line flags and a configuration file. While the command-line flags configure immutable system parameters (such as storage locations, amount of data to keep on disk and in memory, etc.). Download: https://sourceforge.net/projects/prometheus.mirror/

PowerShell is a cross-platform task automation and configuration management framework, consisting of a command-line shell and scripting language. Unlike most shells, which accept and return text, PowerShell is built on top of the .NET Common Language Runtime (CLR), and accepts and returns .NET objects. This fundamental change brings entirely new tools and methods for automation. Unlike traditional command-line interfaces, PowerShell cmdlets are designed to deal with objects. An object is structured information that is more than just the string of characters appearing on the screen. Command output always carries extra information that you can use if you need it. If you've used text-processing tools to process data in the past, you'll find that they behave differently when used in PowerShell. In most cases, you don't need text-processing tools to extract specific information. You directly access portions of the data using standard PowerShell object syntax.

Build, run, manage, connect and protect all of your apps on any cloud. The Multi-Cloud solutions from VMware deliver a cloud operating model for all applications. Support your digital business initiatives with the world’s most proven and widely deployed cloud infrastructure. Leverage the same skills you use in the data center, while tapping into the depth and breadth of six global hyperscale public cloud providers and 4,000+ VMware Cloud Provider Partners. With hybrid cloud built on VMware Cloud Foundation, you get consistent infrastructure and operations for new and existing cloud native applications, from data center to cloud to edge. This consistency improves agility and reduces complexity, cost and risk. Build, run and manage modern apps on any cloud, meeting diverse needs with on-premises and public cloud resources. Manage both container-based workloads and traditional VM-based workloads on a single platform.

Extend your business processes in the cloud. Extend SAP solutions in a fast and agile way without disrupting key business processes - leveraging existing investments and expertise. Rapidly develop robust and scalable cloud-native applications. Leverage your existing ABAP expertise to create new extensions or renovate existing custom apps. Innovate for business agility with cloud-native, low-code, and responsive event-driven applications. Accelerate outcomes with intelligent business process optimization. Discover, configure, extend and optimize business processes, connecting experience data to operational workflows. Gain impactful and actionable insights to anticipate business outcomes and uncover new revenue and growth opportunities. Harness the power of predictive analytics and machine learning capabilities. Embed real-time intelligence into your business applications. Advance and personalize the user experience for your customers, partners and employees.