Best IT Management Software for Sourcetable

Email is the backbone of your customer engagement. The Twilio SendGrid Email API is the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. Our flexible Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.

Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Dropbox Business is more than just secure file storage—it’s a smart workspace where teams, tools, and content come together. Create, store, and share cloud content from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside traditional files in Dropbox. Dropbox Spaces brings your files and cloud content together, so that your PowerPoints can live next to your Google Docs, Trello boards, and whatever tools your team wants to use. Easily access your team’s work from your computer, mobile device, or any web browser. Keep your team’s files and the conversations about them in the same place by connecting tools like Slack and Zoom. Intelligently suggested files and folders keep your team one step ahead by giving everyone the content they need, when they need it. A secure, distributed infrastructure—plus admin tools for control and visibility—keep your company’s data safe on Dropbox.

Asana helps teams orchestrate their work–from daily tasks to strategic cross-functional initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

Secure collaboration with anyone, anywhere, on any device. Protecting your sensitive files in the cloud is a top priority. That's why we developed advanced security controls, intelligent threat detection, and complete information governance. But we know your needs don't stop there. Strict data privacy? Check. Data residency? Check. Industry compliance? Check. Your business depends on collaboration between lots of people, from teammates to customers to partners and vendors. Get everyone on the same page with one place to work together easily on your most important content. After all, you should be sharing files, not frustration. And you should have the peace of mind that it's all secure. Working on manual, cumbersome processes wastes hours each day. So we let anyone automate the repeatable workflows that are key to your business, like HR onboarding and contract and digital-asset management. Workflows start to move faster. You have more time to do what matters most.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Connect. Organize. Get things done. Email, calendar, contacts all in one place. Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles. Book conference rooms and track RSVPs for meetings right from your calendar. Make plans and coordinate schedules by sharing calendars and seeing when your coworkers are available. Get peace of mind with enterprise-grade security trusted by many of the world’s largest organizations. Outlook works around the clock to protect your confidential information, without getting in your way. Outlook anticipates your needs. Travel and bill payments are automatically added to your calendar, and intelligent reminders help keep you on track. Search helps you find information quickly.

Connect with people across your organization to make better decisions, faster. Discover all the work that happens between the big announcements and the success story. Connect your org's front-runners or top-level leaders back at headquarters to see everyone's progress come together. Join meaningful discussions to move your work along faster. Get quick answers to your questions, and have productive, spontaneous conversations with experts and creatives across your org. Make sure you're not repeating work that's already been done. Use the learnings or progress of others to accelerate your own productivity. Collaborate in a community to share ideas and solve problems in half the time.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

All-in-one workspace. Write, plan, collaborate, and get organized. Notion is all you need — in one tool. Notion is light, fast, and distraction-free. The interface fades away the moment you start typing, leaving you alone with your work. Love keyboard shortcuts? You can access all of Notion's features from your fingertips, so you can stay in flow. Outline your ideas, then rearrange them in any order. Notion’s unique editor helps you structure your thoughts and daily plans. Comment on anything to start a discussion. Mention your coworkers when you need input. Get more done across timezones. Boost personal productivity. Write better. Think more clearly. Stay organized. Too many insights slip through Slack? Notion is your team's long term memory. Use the Slack integration to push updates to the rest of your teammates. Showcase designs from Figma? Review financial projections from Google Sheets? Notion embeds them all and 50+ other apps. It’s the hub for all your team's knowledge.

GitLab is a complete DevOps platform. With GitLab, you get a complete CI/CD toolchain out-of-the-box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate. GitLab helps teams accelerate software delivery from weeks to minutes, reduce development costs, and reduce the risk of application vulnerabilities while increasing developer productivity. Source code management enables coordination, sharing and collaboration across the entire software development team. Track and merge branches, audit changes and enable concurrent work, to accelerate software delivery. Review code, discuss changes, share knowledge, and identify defects in code among distributed teams via asynchronous review and commenting. Automate, track and report code reviews.

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data for a range of use cases, such as data lakes, websites, mobile applications, backup and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides easy-to-use management features so you can organize your data and configure finely-tuned access controls to meet your specific business, organizational, and compliance requirements. Amazon S3 is designed for 99.999999999% (11 9's) of durability, and stores data for millions of applications for companies all around the world. Scale your storage resources up and down to meet fluctuating demands, without upfront investments or resource procurement cycles. Amazon S3 is designed for 99.999999999% (11 9’s) of data durability.

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate, and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. Learn more at front.com

Bing helps you turn information into action, making it faster and easier to go from searching to doing. Bing helps you turn information into action, making it faster and easier to go from searching to doing. As Bing continues to evolve, we’re focused on expanding the ways in which you can use Bing. For example, did you know that Bing powers InPrivate search with Microsoft Edge, quick searches in the Windows taskbar, work search scenarios with Microsoft 365, immersive gaming in Microsoft Flight Simulator, and much more? That’s why starting today, you will see a shift in product to Microsoft Bing, which reflects the continued integration of our search experiences across the Microsoft family. Beyond our commitment to expanding search scenarios, we also believe that you can and should get more value out of the searches you perform every day. That’s why we’re also excited to announce the expansion of Give with Bing, which helps you make a difference just by searching.

Amazon DynamoDB is a key-value and document database that delivers single-digit millisecond performance at any scale. It's a fully managed, multi-region, Multimaster, durable database with built-in security, backup and restore, and in-memory caching for internet-scale applications. DynamoDB can handle more than 10 trillion requests per day and can support peaks of more than 20 million requests per second. Many of the world's fastest-growing businesses such as Lyft, Airbnb, and Redfin as well as enterprises such as Samsung, Toyota, and Capital One depend on the scale and performance of DynamoDB to support their mission-critical workloads. Focus on driving innovation with no operational overhead. Build out your game platform with player data, session history, and leaderboards for millions of concurrent users. Use design patterns for deploying shopping carts, workflow engines, inventory tracking, and customer profiles. DynamoDB supports high-traffic, extreme-scaled events.

Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment. CloudFront is integrated with AWS – both physical locations that are directly connected to the AWS global infrastructure, as well as other AWS services. CloudFront works seamlessly with services including AWS Shield for DDoS mitigation, Amazon S3, Elastic Load Balancing or Amazon EC2 as origins for your applications, and Lambda@Edge to run custom code closer to customers’ users and to customize the user experience. Lastly, if you use AWS origins such as Amazon S3, Amazon EC2 or Elastic Load Balancing, you don’t pay for any data transferred between these services and CloudFront. Customize the code you run at the AWS content delivery network (CDN) edge using serverless compute features to balance cost, performance, and security.

Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.

Part of the Azure SQL family, Azure SQL Database is the intelligent, scalable, relational database service built for the cloud. It’s evergreen and always up to date, with AI-powered and automated features that optimize performance and durability for you. Serverless compute and Hyperscale storage options automatically scale resources on demand, so you can focus on building new applications without worrying about storage size or resource management. Eliminate the complexity of configuring and managing high availability, tuning, backups and other database tasks with a fully managed SQL database. Accelerate your application development on the only cloud with evergreen SQL using the latest SQL Server capabilities, and never worry about updates, upgrades, or end of support again. Build modern apps your way with provisioned and serverless compute options.

Transactional emails: Reach inboxes when it matters most. Deliver fast, personalized transactional emails using API or SMTP. Get the benefits of our experience sending billions of emails globally. Send personalized transactional emails that reach inboxes, not spam folders. Customize your analytics with pre-built dashboards, export API, and more. Read documentation guides, or contact our award-winning Support team for help. Use custom tagging, whitelabeling, conditional content, and more. Globally distributed infrastructure: Featuring automatic SPAM loop registration and pre-warmed dedicated IPs. Get analytics in multiple ways, plus custom tags, A/B test capabilities, and comparative reports. Utilize white-labelled click tracking, custom reverse DNS, rules engine, custom return path, and sub-accounts. That’s the average time to delivery for top 3 ISPs, sent from our MTAs to the recipient’s email server.

Tag management made easy. Manage all your website tags without editing code. Google Tag Manager delivers simple, reliable, easily integrated tag management solutions— for free. Efficiently add and update your own website tags to better understand conversions, site analytics, and more. Tag Manager supports and integrates with all Google and third-party tags. Error checking, security features, and speedy tag loading ensure that all your tags work. Improve collaboration across your business. Features like workspaces, granular access controls, and support for multi-environment testing mean that marketing and IT can work together efficiently. Get access to features like easy preview and debug tools, auto-event triggers, and a user-friendly interface to help you manage your tags. Tag Manager works seamlessly with Google and third-party tags, so you can change tags on the fly – saving time and increasing efficiency. Conversion tracking, basic remarketing, and dynamic remarketing.