Best IT Management Software for Rootly

Optimize IT Management with New Relic. Empower strategic oversight and drive operational excellence. Elevate your IT management approach with New Relic’s advanced observability platform, designed to deliver unparalleled visibility and control. Our solution offers a holistic view of your IT environment for software engineer practitioners, integrating data from across your systems to streamline operations, enhance decision-making, and drive business outcomes. Monitor performance in real-time, identify and resolve issues proactively, and ensure optimal resource allocation with actionable insights. Foster collaboration between IT and business units, align technology investments with strategic goals, and navigate the complexities of modern IT landscapes with confidence. New Relic transforms IT management into a strategic asset, fueling growth and innovation while maintaining operational efficiency.

Email is the backbone of your customer engagement. The Twilio SendGrid Email API is the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. Our flexible Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

Kubernetes (K8s) is an open-source system for automating deployment, scaling, and management of containerized applications. It groups containers that make up an application into logical units for easy management and discovery. Kubernetes builds upon 15 years of experience of running production workloads at Google, combined with best-of-breed ideas and practices from the community. Designed on the same principles that allows Google to run billions of containers a week, Kubernetes can scale without increasing your ops team. Whether testing locally or running a global enterprise, Kubernetes flexibility grows with you to deliver your applications consistently and easily no matter how complex your need is. Kubernetes is open source giving you the freedom to take advantage of on-premises, hybrid, or public cloud infrastructure, letting you effortlessly move workloads to where it matters to you.

Asana helps teams orchestrate their work–from daily tasks to strategic cross-functional initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

All-in-one workspace. Write, plan, collaborate, and get organized. Notion is all you need — in one tool. Notion is light, fast, and distraction-free. The interface fades away the moment you start typing, leaving you alone with your work. Love keyboard shortcuts? You can access all of Notion's features from your fingertips, so you can stay in flow. Outline your ideas, then rearrange them in any order. Notion’s unique editor helps you structure your thoughts and daily plans. Comment on anything to start a discussion. Mention your coworkers when you need input. Get more done across timezones. Boost personal productivity. Write better. Think more clearly. Stay organized. Too many insights slip through Slack? Notion is your team's long term memory. Use the Slack integration to push updates to the rest of your teammates. Showcase designs from Figma? Review financial projections from Google Sheets? Notion embeds them all and 50+ other apps. It’s the hub for all your team's knowledge.

GitLab is a complete DevOps platform. With GitLab, you get a complete CI/CD toolchain out-of-the-box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate. GitLab helps teams accelerate software delivery from weeks to minutes, reduce development costs, and reduce the risk of application vulnerabilities while increasing developer productivity. Source code management enables coordination, sharing and collaboration across the entire software development team. Track and merge branches, audit changes and enable concurrent work, to accelerate software delivery. Review code, discuss changes, share knowledge, and identify defects in code among distributed teams via asynchronous review and commenting. Automate, track and report code reviews.

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

Microsoft's Azure is a cloud computing platform that allows for rapid and secure application development, testing and management. Azure. Invent with purpose. Turn ideas into solutions with more than 100 services to build, deploy, and manage applications—in the cloud, on-premises, and at the edge—using the tools and frameworks of your choice. Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow. With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to. On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud. Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups. The cloud you can trust, with the numbers to prove it.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Heroku is a cloud platform that lets companies build, deliver, monitor and scale apps — we're the fastest way to go from idea to URL, bypassing all those infrastructure headaches. “There’s an app for that” – only a few years ago a catchy marketing campaign introduced the world to a new relationship with the mobile phone. Now, apps have become a way of life for most of us. Whether mobile or web, apps and their underlying APIs are how we manage our lives, make purchases, socialize, stay informed, and interact with customers. An app starts impacting the world when customers start interacting with it. Getting apps out in the wild, out onto the Internet quickly, and iterating, fast, is what can make or break companies. Heroku focuses relentlessly on apps and the developer experience around apps. Heroku lets companies of all sizes embrace the value of apps, not the distraction of hardware, nor the distraction of servers - virtual or otherwise.

One platform, infinite ways to connect to your employees and customers. Build auth into any app. Create secure, delightful experiences quickly by offloading customer identity management to Okta. Get security, scalability, reliability, and flexibility by combining Okta’s Customer Identity products to build the stack you need. Protect and enable your employees, contractors, and partners. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way. Companies around the world trust Okta with their workforce identity.

Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing you to focus on growth. Experience the power of unified management with Rippling today.

The issue tracking tool you'll enjoy using. Linear helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams. An experience you'd expect from a professional tool. Opinionated and designed for daily use. Synchronized in real-time across all users. No spinners or waiting. Optimized for efficiency with extensive keyboard shortcuts. Created by software people for software product teams. Access and make changes with or without internet access. We have multiple themes. Use light or dark, your choice. Have all your teams in one shared workspace. Robust. Fast to navigate. Create issues in seconds. Add priorities, labels and estimates. List and board. See your issues in either a list or board view. Any action can be accessed and completed in seconds with the command menu. Velocity and estimates. Track your team's workload and velocity. Automated. Cycles run on an automated schedule, so you can focus on your work.

Secure critical company information and empower employees with OneLogin, a trusted identity and access management (IAM) solution for the modern enterprise. Designed to strengthen enterprise security while simplifying business logins, OneLogin is an excellent solution for companies looking to enforce security policies with ease. OneLogin includes top-rated features such as single sign-on (SS), unified directory, user provisioning, adaptive authentication, mobile identitiy, compliance reporting, and more.

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.

From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend. With Sentry’s performance monitoring you can trace performance issues to poor-performing api calls and slow database queries. Source code, error filters, stack locals — Sentry enhances application performance monitoring with stack traces. Quickly identify performance issues before they become downtime. View the entire end-to-end distributed trace to see the exact, poor-performing API call and surface any related errors. Breadcrumbs make application development a little easier by showing you the trails of events that lead to the error(s).

Log management. Upgraded. With Honeycomb. Honeycomb is built for modern dev teams to better understand application performance, debug & improve log management. With rapid query, find unknown unknowns across system logs, metrics & traces with interactive charts for the deepest view against raw, high cardinality data. Configure Service Level Objective (SLOs) on what users care about so you cut-down noisy alerts and prioritize the work. Reduce on-call toil, ship code faster and keep customers happy. Pinpoint the cause. Optimize your code. See your prod in hi-res. Our SLOs tell you when your customers are having a bad experience so that you can immediately debug why those issues are happening, all within the same interface. Use our Query Builder to easily slice and dice your data to visualize behavioral patterns for individual users and services (grouped by any dimensions).

Terraform is an open-source infrastructure as code software tool that provides a consistent CLI workflow to manage hundreds of cloud services. Terraform codifies cloud APIs into declarative configuration files. Write infrastructure as code using declarative configuration files. HashiCorp Configuration Language (HCL) allows for concise descriptions of resources using blocks, arguments, and expressions. Run terraform plan to check whether the execution plan for a configuration matches your expectations before provisioning or changing infrastructure. Apply changes to hundreds of cloud providers with terraform apply to reach the desired state of the configuration. Define infrastructure as code to manage the full lifecycle — create new resources, manage existing ones, and destroy those no longer needed.

Nobl9 Service Level Objectives platform codifies your reliability goals into automated action. At its core Nobl9 helps your organization set and understand reliability goals. By tracking the performance of your systems you can ensure balanced and efficient reliability. The platform collects metrics from all of your existing monitoring systems and calculates your performance. SLOs are defined in an expressive SLOs-as-code language to drive automated actions when SLOs are at risk. Nobl9 supports the cross-team workflow of various stakeholders to refine and improve the efficiency and reliability of your service over time. Nobl9 real-time and historical reports show clear data-driven answers to critical questions like, “should we focus on features or technical debt?” and “are we wasting money on excessive cloud resources?” With Nobl9, you can achieve the right balance of speed, safety, and spend by using the shared language of SLOs.

Observe all of your data in one place with Enterprise plugins like Splunk, ServiceNow, Datadog, and more. Built-in collaboration features allow teams to work together from a single dashboard. Advanced security and compliance features to ensure your data is always secure. Access to Prometheus, Graphite, Grafana experts and hands-on support teams. Other vendors will try to sell you an “everything in my database” mentality. At Grafana Labs, we have a different approach: We want to help you with your observability, not own it. Grafana Enterprise includes access to enterprise plugins that take your existing data sources and allow you to drop them right into Grafana. This means you can get the best out of your complex, expensive monitoring solutions and databases by visualizing all the data in an easier and more effective way.

Modern Infrastructure as Code. Create, deploy, and manage infrastructure on any cloud using familiar programming languages and tools. Many clouds, one workflow. Use the same language, tools, and workflow, on any cloud. Collaborate. Harmonize your engineering practices between developers and operators. Easy continuous delivery. Deploy from the CLI, or integrate with your favorite CI/CD system, and review all changes before they are made. Tame complexity. Gain visibility across all of your environments. Audit and secure. Know who changed what, when, and why. Enforce deployment policies with your identity provider of choice. Secrets management. Keep secrets safe with easy, built-in encrypted configuration. Familiar programming languages. Define infrastructure in JavaScript, TypeScript, Python, Go, or any .NET language, including C#, F#, and VB. Your favorite tools. Use familiar IDEs, test frameworks, and tools. Share and reuse. Codify best practices and policies.