Best IT Management Software for Mid Size Business

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™ solution. Designed for unprecedented efficiency, Atera serves over 12,000 customers across 120 countries. Our first-of-kind IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity. Try Atera Free Now!

SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.

IBM® NS1 Connect is a managed service for authoritative DNS and traffic steering that improves application performance and network resilience. Revenue-generating applications require authoritative DNS resolution to keep critical applications and websites online. Unless your DNS infrastructure is always-on and resilient, network reliability and user experience will suffer. IBM NS1 Connect provides fast, secure connections to users anywhere in the world with premium DNS and advanced, customizable traffic steering. NS1 Connect’s always-on, API-first architecture enables your IT teams to more efficiently monitor networks, deploy changes and conduct routine maintenance. For enterprises looking to further optimize DNS performance, IBM NS1 Connect offers rich DNS data analytics to streamline the identification of the root cause of anomalies within traffic.

SysAid revolutionizes the IT realm with a state-of-the-art, next-gen ITSM platform, effortlessly elevating service delivery for organizations. Leveraging cutting-edge generative AI, intricately woven into every service management aspect, SysAid offers a holistic solution. Its intuitive interface and immersive conversational user experience redefine operational norms, marking a monumental shift. Empowering IT admins and Service Management leaders, SysAid unlocks productivity, allowing employees to center on core roles. This empowerment fosters a sense of purpose, enabling unhindered operations, and propelling entities toward achieving their paramount objectives.

ManageEngine's Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management Solution, that takes care of enterprise mobility management (including all features of mobile application management and mobile device management), as well as client management for a diversified range of endpoints - mobile devices, laptops, computers, tablets, server machines etc. With ManageEngine Endpoint Central, users can automate their regular desktop management routines like distributing software, installing patches, managing IT assets, imaging and deploying OS, and more.

ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.

ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer.

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Venn is the first purpose-built patented technology for Secure BYO-PC. Venn secures remote work on any unmanaged or BYOD computer with a radically simplified and less costly solution than virtual desktops or having to lock down every PC. Similar to an MDM solution but for laptops – work lives in a company-controlled Secure Enclave installed on the user’s PC or Mac, where all data is encrypted and access is managed. Work applications run locally within the enclave – visually indicated by the Blue Border™ – where business activity is isolated and protected from any personal use on the same computer. Company data is now protected without having to control the entire device, and as a result, remote work is secured without the cost, complexity and performance issues of VDI.

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

In our digital-first world, reliable internet is essential for business success. Bigleaf Networks, with advanced SD-WAN architecture and intelligent technology, overcomes traditional network constraints, ensuring seamless connectivity. Bigleaf Networks is more than just a backup; it's a game-changer. Our Cloud Access Network and user-friendly router work together to maximize uptime and optimize cloud application performance. Bigleaf adapts to changing network conditions and traffic needs in real-time, preempting issues before impacting users enabling more productivity. Bigleaf offers control with comprehensive insights, actionable data, and timely alerts, helping you manage your network effectively. Sign up for a free demo to see how we elevate your internet experience, enhance business operations, and give you a competitive edge. With Bigleaf, you don't just stay online; you stay ahead. It's internet connectivity without complexity.

Start running backups and restores in less than 15 minutes! Fast, secure backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup destination, server location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). Comet’s modern ‘chunking’ technology powers client-side deduplication with no full re-uploads after the first backup. Backups are incremental forever—your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging. Data is compressed and encrypted during backup, transit and rest. Test drive Comet Backup with a 30-day FREE trial!

JS7 JobScheduler is an Open Source workload automation system designed for performance, resilience and security. It provides unlimited performance for parallel execution of jobs and workflows. JS7 offers cross-platform job execution, managed file transfer, complex no-code job dependencies and a real REST API. Platforms - Cloud scheduling from Containers for Docker®, Kubernetes®, OpenShift® etc. - True multi-platform scheduling on premises for Windows®, Linux®, AIX®, Solaris®, macOS® etc. - Hybrid use for cloud and on premises User Interface - Modern, no-code GUI for inventory management, monitoring and control with web browsers - Near real-time information brings immediate visibility of status changes and log output of jobs and workflows - Multi-client capability, role based access management High Availability - Redundancy and Resilience based on asynchronous design and autonomous Agents - Clustering for all JS7 products, automatic fail-over and manual switch-over

Statseeker is a fully-featured network performance monitoring solution. It's highly scalable and delivers fast real-time performance data from a minimal server footprint. Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability. Statseeker monitors networks of any size, polling up to one million interfaces every 60 seconds, collecting network data such as SNMP, ping, NetFlow (sFlow and J-Flow), syslog and trap messages and API data, as well as SDN configuration and health metrics. Your network performance data is never averaged or rolled up. This removes the guesswork in identifying over- and underutilized infrastructure, conducting root cause analysis, or capacity planning. Statseeker's out-of-the-box dashboards and reports give you the contextual data needed to proactively monitor your network and fix problems before users are aware.

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

SureSync is a file replication and synchronization application that provides one-way and multi-way processing in both scheduled and real-time modes. SureSync Standard provides scheduled replication and synchronization via UNC path. SureSync Pro adds the Communications Agent, which provides real-time monitors, delta copies via Remote Differential Compression, TCP communications, compression, and encryption. SureSync Managed File Transfer (MFT) adds file locking, archiving, enhanced logging/status, blob storage support in Azure and Amazon clouds, and a next-generation intelligent transfer engine. File locking enables real-time multi-way collaborative environments with protection against users changing the same file in multiple offices at the same time. SQL Protection simplifies backups of critical SQL databases. SureSync comprehensive enterprise-grade feature set can help solve any file synchronization, replication, and archiving challenge.

Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.

Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.

AlertBot provides industry-leading web application monitoring. Thousands of companies trust AlertBot to continuously monitor their mission-critical websites for errors and performance that affect their users’ experiences. Businesses choose AlertBot to help them increase revenue and protect their online image by ensuring a first-class website experience for all their customers. Businesses strive every day to meet the demands and challenges presented by the ever-changing Internet and network environment. InfoGenius has the information and services they need to succeed. No complicated interfaces. No overwhelming learning curves. AlertBot's simple and intuitive interface makes it effortless to setup and manage your service! Don't put your reputation on the line with a second-rate provider. When quality counts, count on AlertBot. We believe cloud software should be beautifully simple and easy to use.

Since 2008, iDeals has transformed the virtual data room market by introducing transparent pricing, an intuitive platform, and exceptional customer care. These factors have made the company the fastest-growing VDR provider, trusted by 1 million users globally, including investment bankers, advisors, real estate professionals, and public institutions. iDeals’ top priority is to offer an effortless experience. As a result, the company has been independently rated on G2 as the best product and service for four consecutive years. Their continuous innovation and commitment to meeting customer needs ensure they remain at the forefront of the industry, setting the standard for virtual data room solutions. This dedication to excellence has solidified iDeals’ reputation as a reliable and trusted partner in the VDR market.

GoAnywhere MFT provides secure managed file transfer for enterprises. Deployable on-premise, in the cloud, or in hybrid environments, GoAnywhere MFT software enables organizations to exchange data among employees, customers, and trading partners, as well as between systems, securely. GoAnywhere MFT was a recipient of the Cybersecurity Excellence Award for Secure File Transfer.

Globalscape’s Enhanced File Transfer (EFT) platform is a comprehensive, user-friendly managed file transfer (MFT) software. Thousands of Windows-Centric Organizations trust Globalscape EFT for their mission-critical file transfers. EFT provides security and compliance combined with powerful tools for automation, collaboration, and analysis. It is available in cloud/SaaS (EFT Arcus) and on-premises EFT deployments. Unlike traditional file transfer software, EFT provides enterprise-level data security as well as data transfer automation through integration with back-end systems. Administration is easy, yet detailed enough for complete control of your file transfer system. EFT replaces insecure legacy systems, homegrown servers, manual delivery, expensive leased lines, and VANs with a top-performing, scalable alternative.

At Reprise Software, we simplify software licensing, allowing you to concentrate on creating exceptional software. With a competitive pricing model, our solutions like RLM and Activation Pro offer robust license protection for publishers of all sizes. Our services support both on-premises and cloud licensing, ensuring high-quality, accessible licensing solutions for every developer and enterprise. RLM ensures compliance with your licensing terms, while RLM Cloud provides cloud-based license management, eliminating the need for onsite servers and allowing seamless application integration. Activation Pro gives you, the software publisher, the ability to deliver electronic licenses to your customers 24x7, without customer support involvement. You supply an activation key to your customer, and at a later point in time, your customer activates a license.

Seamlessly manage and protect your devices across all operating systems (OS). IBM® MaaS360® is uniquely equipped to help IT professionals manage a wide variety of endpoints, apps, and data, and protect them efficiently and productively. MaaS360 offers unified endpoint management (UEM) capabilities such as: Streamlined enrollment: IT pros don’t need to touch devices to enroll them. The device setup is already configured in the MaaS360 pre-deployment phase, and corporate resources are handled by over-the-air provisioning. Simplified endpoint management: Manage virtually all device types and the main OS, such as Apple iOS, Android, iPadOS, Microsoft Windows, and Google ChromeOS, from a single console. Take advantage of the simple self-service provisioning process, same-day OS support for the latest platform and 24x7 support by chat, phone, and email.

Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes. With Blueworks Live you can: Simplify business process modeling Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users. Improve process efficiency and accuracy A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows. Enhance cross-team collaboration A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

IBM Aspera takes a different approach to tackling the challenges of big data movement over global WANs. Rather than optimize or accelerate data transfer, eliminates underlying bottlenecks by using its proprietary fasp technology that utilizes available network bandwidth to maximize speed and quickly scale up with no theoretical limit. Using fasp, transfers are secure end-to-end and are largely unaffected by file size, transfer distance, or network conditions, making transfer times up to 100Xs faster than TCP-based protocols. Aspera offers SaaS, on-prem, and hybrid solutions to meet the needs of modernizing infrastructures. All solutions offer robust security and compliance, intuitive file sharing, workflow automation, central administration, and real-time visibility. Quickly and easily initiate transfers across hybrid infrastructures, including support for cloud-to-cloud transfers. IBM Aspera offers unmatched transfer speeds, end-to-end security, reliability, and bandwidth control.