Best Issue Tracking Software in the Middle East - Page 4
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Compare the Top Issue Tracking Software in the Middle East as of January 2026 - Page 4
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1
Yodiz
VizTrend
Get a full view of your team capabilities and work efficiently. Plan customer projects, teams, resources and individual workload. Realtime engagement capabilities with notifications, comments and tagging to enable better collaboration. Prioritize and organize customer requirements easily into epics, stories and tasks. Forget about manual tracking. Set the goals and track them easily with powerful dashboards, in-depth analytics and real-time notifications. Easy integration with help desk software, email and other channels to bring the development team closer to the customer. Actionable smart analytics that provides in-depth understanding and forecasting. Easily customize to better suite your needs. Integrate with your existing workflow to maximize efficiency, increase visibility and ultimately deliver faster. Increase your efficiency by integrating Yodiz with all of your other favorite applications. From customer support systems to time tracking all is covered.Starting Price: $5.00/month/user -
2
BigPanda
BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation. -
3
QMetry
QMetry
QMetry offers a comprehensive suite of software testing tools that enable continuous testing for agile QA teams. QMetry helps QA teams globally with managing their testing processes more efficiently, collaborating seamlessly, increasing their level of test automation, gaining actionable insights from analytics, and taking full advantage of other leading tools and platforms in the dev/test ecosystem through integrations and Open REST APIs. QMetry is trusted by 1000+ customers globally across many verticals including Banking, Finance, Hitech, Healthcare, Travel, Hospitality, Retail, Education and many more. QMetry tools are designed for Agile Testing and DevOps teams to build, manage and deploy quality software faster. QMetry Digital Quality Platform consists of tools. QMetry Test Management. QMetry Test Management for Jira. QMetry Automation Studio. Join more than 150,000 happy users globally. -
4
Sifter
Sifter
Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters. Advanced tools and configuration sound great in theory, and they might be great for you, too—if you're NASA. But that power and complexity come at a price: people get confused and overwhelmed. Sifter was built to keep the tasks of bug and issue tracking simple—and it does this so well that many of our users employ it for project management across departments. Having more people involved helps uncover more issues. But paying extra for someone to help test for a single week doesn’t make sense. With Sifter, you never have to pay extra or upgrade for the one or two team members that will only be involved in the project for a couple of weeks. Every account has unlimited users. After years of trying to use advanced tools, we discovered that simplicity and the resulting participation were more valuable than any set of features.Starting Price: $29 per month -
5
Countersoft Gemini
CounterSoft
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.Starting Price: $10 per user per month -
6
ExtraView
ExtraView
ExtraView is an enterprise software platform implementing business process management, global quality management systems for CAPA, adverse event reporting, food safety, bug and defect tracking, change management, customer support, helpdesk, field audit, and other workflow or issue management systems. Use out-of-the-box solutions or implement a custom requirement. Available as a service in the cloud or on your own servers. Simple to configure, yet provides a quality platform on which to implement fully validated systems such as incident management, CAPA, adverse event reporting, & root cause analysis, clinical trial data management and food safety. Implement bug-tracking, customer support, requirements management, change management and other issue-tracking systems. Many customers can take advantage of the full-featured, free, downloadable version! Learn how financial companies implement systems that regulate and control audit systems, provide corporate governance and risk management.Starting Price: $400 one-time payment -
7
Bugzero
WEBsina
Bugzero change management issue tracking system is a software application that allows an enterprise to record and follow the progress of every problem or issue that a user identifies until the problem is resolved. In Bugzero, an "issue" can be anything from a simple customer question or request to a detailed technical report of an error or a problem. Internally or externally, intranet or internet, this software can be used by software developers and testers for bug tracking, manufacturers for customer and sales tracking, and IT help desks and other service providers for trouble ticketing. Bugzero provides a web-based enterprise-grade cost-effective scalable solution to increase teamwork efficiency. It lets the user report an issue, track progress towards its resolution, and know who is responsible for resolving the issue. It is easy to use, yet still flexible and adaptive, and can be configured to accommodate an organization's unique business process and workflow. It just works.Starting Price: $100 one-time payment -
8
CaseCamp
CaseCamp
CaseCamp keeps people on the same page. No matter what your role is, everyone works toward a common goal: finishing the project, together. A few of the services we provide are IT Consultations, Customized Web Solutions, Mobile Development, Cloud Development, Systems Integration, and Server Management. We work closely with clients to review project objectives and business models. Furthermore, we leverage our industry knowledge and experience with the current.Starting Price: $25 per month -
9
NABD
NABD
NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.Starting Price: $10.00/month/user -
10
Planio
Planio
Issue Tracking, Project Management, Version Control, Help Desk, File Sync, Wikis and Chat. Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place. Tracking issues, tasks and bugs is core to Planio. That means you can configure exactly the information tracked in each issue. You can create powerful workflows that define available steps based on roles. Planio supports agile frameworks such as Scrum. You can plan sprints, and track progress on the Agile Kanban-style board. But you can also use more traditional project management techniques such as milestones or the Gantt chart. That’s handy when you don’t manage everything with agile techniques. Your team starts churning out files, prototypes and fancy powerpoint presentations.Starting Price: $25 per month -
11
Bugwolf
Bugwolf
Bugwolf rapidly reviews your websites, web and mobile applications to discover software glitches before your customers do. Typically, Bugwolf can turn around a testing cycle in 48-hours. For best results, most of our clients schedule in regular testing cycles at specific milestones throughout a project. This ensures more bugs are found earlier which can streamline the coding process for development teams. And prevent bigger headaches closer to launch. When your development teams are working toward a product launch deadline, they are often stretched to the limit on their core focus of system design and coding. Making tired developers stay back late to do testing isn’t great for team morale and often results in bugs slipping through. Save your team the hassle and hire professionals to do it right. Having fresh eyes who understand the testing process is vital before launch to ensure the product your ship is the best it can be.Starting Price: $1,649 per project -
12
SpeedBase Professional
InfoLine Software
Feel the freedom of customizing further your database whenever and as much as you wish. Your custom database application will contain exactly what you really need. SpeedBase is a desktop database software that is installed to your computer. To access your data, you do not have to login to a remote server that is shared among thousands of users. You do not even need an internet connection. All your data stays just with you and nobody else. SpeedBase runs incredibly fast as it is never affected by the internet connection speed or the load level of an online database server. If you are using any spreadsheet software (like Excel) to save and track information, you should have already discovered that the types of information you need to manage as well as the number of records increases very rapidly with time, and soon it becomes painfull and time-consuming to keep the scattered information accurate, searchable and easy to navigate.Starting Price: $12 per user per month -
13
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
14
TM4J
SmartBear
Test Management for Jira (TM4J) is the enterprise test management tool to plan, manage, and measure your entire testing life-cycle inside Jira for both agile and waterfall methodologies. TM4J offers scalability, availability and performance for mission-critical projects running on any Jira deployment (Cloud, Server and DataCenter). By using TM4J you'll empower agile teams with BDD at scale with Cucumber or your chosen gherkin compatible tool for collaboration between developers, testers and domain experts. Take advantage of up to 70 built-in reports to make informed decisions based on real-time metrics across your entire software development lifecycle. With our powerful FREE REST API, easily integrate CI servers, DevOps and test automation tools and frameworks you already use to save time and effort. TM4J is used by more than 3.000 clients worldwide and is the top rated QA and Testing app for Jira.Starting Price: $10.00/month -
15
Reqtest
Reqtest
Reqtest is the only tool you need to quality assure your IT project. The platform enables you to manage requirements, perform extensive testing and track bugs through the entire lifecycle. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate within the organization and with suppliers – Integrate with your favorite developer tools such as Jira, DevOps – Track the progress with custom reports and dashboards With headquarter in Stockholm and over 13000 global users (spread in 4 continents), we empower project managers, PMO's, test leaders and QA teams to take control over their IT projects. -
16
Codegiant
Codegiant
Thousands of teams plan, build, release, and monitor their software with the Codegiant platform. We obsess over a streamlined DevOps experience so that your teams don't need to stitch together tools from multiple vendors. Codegiant is designed for highly concurrent workloads and can plug-in to your existing AWS, GCP (and more) network while maintaining compliance. Run Codegiant on your network without the maintenance headaches. For teams that prefer a Kanban style workflow. Customize boards and cards to fit any workflow. Track and assign tasks while increasing productivity. For teams that prefer Agile workflows. Create epics, sprints, and add tasks to your backlog. Choose between story points or time tracking and customize sprint boards to fit your workflow. Keep track of your project goals by epic or sprint. Plan ahead and get a complete picture of where your team stands. Measure bandwidth across your team members to scope future work.Starting Price: $9 per user per month -
17
ScriptRunner for Jira
Adaptavist
Unlock the true power of Jira with the only admin app you’ll ever need. Available on Cloud, Server and Data Center. The complete solution to automate, customize, and extend Jira. ScriptRunner gives you capabilities you didn’t know were possible with Jira Software and Jira Service Desk, using the power of Groovy scripting. From automating bulk actions and creating scripted fields, to building bespoke workflows, and 3rd party integrations, ScriptRunner gives every Jira admin superpowers! One app instead of dozens of apps and plug-ins. Model complex business processes using advanced Jira automation. Focus admin resources where they matter and skip the grind of repetitive tasks. Save the time and hassle of writing a complete plug-in with Groovy scripts that just work. Discover how ScriptRunner can turn your Jira instance into all that you ever wanted it to be.Starting Price: $0.57 per user per month -
18
Clarity Issue Tracking
Code & Clarity
Issue, Exception, and Task management is a necessity in many types of projects. Don’t be hindered by a cumbersome and complex (ahem, Jira) issue tracking system. Clarity Issue Tracking does what you need and then gets out of your way. Whether your team is you (Check out our FREE indie plan) or 150 software developers, QA personnel, and managers Clarity will help take the pain out of your tracking. Having issues in your project sucks, your issue tracker shouldn’t. Unlimited users. It's no fun tracking bugs by yourself. Invite your whole team. Invite your clients/customer. No per user licensing here, all plans have unlimited user. Effective issue tracking requires collaboration. Clarity Issue Tracking is fully email enabled. Watch issues and be notified any time they are updated. Email issues to colleagues, whether they are user or not. Respond to and update issues directly from email. We know you are already checking your mail every 30 seconds anyway.Starting Price: $25 per month -
19
SMART Software
SMART
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.Starting Price: $74.99 -
20
Enviance
Cority
Enviance is a leader in cloud-based Environmental, Health, Safety (EHS) software delivering real-time mission-critical information anywhere, anytime and enterprise-wide. Improve compliance confidence, streamline operations and get more control over environmental performance. Better manage employee risks for healthier, happy employees and a stronger business. Get ahead of safety risks with tighter management of people and processes. Enviance is a leader in cloud-based Environmental, Health and Safety (EH&S) software—delivering real-time mission-critical information anywhere, anytime and enterprise-wide. -
21
Shoreline
Shoreline.io
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. -
22
Issue Templates for Jira Cloud
Issue Templates
We provide a 3rd party add-on for Atlassian Jira. This add-on adds templating features in Jira allowing users to gain in efficiency and productivity.Starting Price: $.050 / User -
23
Ticketing As A Service
TeamsWork
Certified Microsoft Teams Ticketing System for managing bug, incident, and service requests. Ticketing As A Service boosts efficiency by organizing incidents and requests. It empowers teams to deliver great service, reducing wasted time and lost tasks. Trusted with Microsoft 365 Certification, it ensures secure, confidential, and compliant data management. Key benefits: - Keeps records, helps prioritize, accelerates resolution, and tracks performance. - Ideal for any team: HR, Marketing, Legal, IT, and more. Key features: - Ticket management, chatbot notifications, custom fields, export options, unlimited users, and support for external users via email. - Multi-language support: English, French, German, Korean, Indonesian, and more. - Integrated with Microsoft Teams: Intuitive UI, multi-channel, SSO, and ready for analytics.Starting Price: $8.75/Organization/Month -
24
Serval
Serval
Serval is an AI-native IT service management platform designed to automate help-desk requests, access management, and workflow building for modern teams. The solution supports natural-language input; users can describe the task they want automated, and Serval builds and deploys the workflow, presenting both a no-code UI and underlying editable code for technical teams to inspect. It handles help-desk resolution across Slack, Teams, email, or web portal; automates access requests (including just-in-time access, role-provisioning, deprovisioning, and custom policies) via integrations with identity providers and SSO systems; and surfaces analytics and insights on ticket volume, automation rate, SLA compliance, and team performance. The platform supports bi-directional sync with existing ticketing systems, pre-built workflows for faster deployment, and a public API for data integration. -
25
WebIssues
WebIssues
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. It is easy to install and use but has many capabilities and is highly customizable. The server includes an integrated web client. It requires PHP 5.6 or newer and a MySQL, PostgreSQL or SQL Server database. The desktop client application is available for Windows, Mac and Linux. It requires version 2.0 of the WebIssues server. Read the WebIssues Guide for more information about installing and using WebIssues. If you have problems related to WebIssues, please visit the Support forum. Ideas and suggestions for improvements can be submitted using the Feature requests forum. Use the Issues tracker on GitHub to submit bugs. Join the WebIssues Team, an open-source community of developers and translators, and contribute to the project. -
26
Jixee
Jixee
Commits and version control information are available from within the task & issue module. Create a snippet and share bits of code or text with your team. Over 100 languages are supported. Attach unlimited documents, files and images to tasks & issues. View all history from within the task & issue module. See who completed a task and when it was released to production. Jixee is a task and communication hub that simplifies your dev team’s workflow. Our mission is to help developers focus on software development, not their task management. We are focused on building a great product with an amazing user experience so that development teams can hit the ground running. Great software is built by teams with clear communication. Jixee is your hub that connects your favorite task and communication tools into one simple experience. Jixee integrates with your existing services. Integrate your developer tools to create your unique workflow.Starting Price: $19 per month -
27
ReviewPro
Review Rank
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue. -
28
uBugtrack
uBugtrack
Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases. When something change on a ticket since the last visit it's displayed in bold. When you make a new build click on create release note and uBugtrack will automatically attach the new fixed/closed tickets to this release note. When you write a new comment on uBugtrack ticket, the message is automatically sent on a slack channel. RESTful Json Api to connect uBugtrack with your own applications. When you write a new comment on uBugtrack ticket, the message is automatically sent on a slack channel. uBugtrack is actually in public beta, during beta uBugtrack is totally Free without limit. You can already use uBugtrack in production to manage your tickets, your data will not be deleted at the end of the beta. -
29
IssueFly
IssueFly
The IssueFly is the world’s simplest online issue-tracking app to organize communication in business projects between you and your client. IssueFly is a simple tool that creates a temporary space of communication in projects - between you and your client. Because of its simplicity no more time-consuming training of people to enable them to use the application. Send an invite and have a happy IssueFlying. We provide one of the best online issue-tracking apps. We provide a free version of our app for test or individual use.Starting Price: $29 per month -
30
Q5 Incident Management
Q5 Systems
Q5’s Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment. Q5’s Incident Management Software is the most comprehensive and flexible tool available. Whether you have single or multiple worksites or locations, consolidate information relating to your workplaces incidents.… all in one place. What's more, built-in intelligence in the incident management software takes the guesswork out of creating and maintaining accurate records.Starting Price: $1100.00/one-time/user
