Business Software for ReturnGO

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

Ecommerce is complex. Shipping doesn't have to be. Shippo connects you with the best rates at the most carriers using a solution integrated with your business and experienced support at every stage so you can grow into the future. Manage shipping for all of your sales channels and get access to exclusive discounts from USPS, UPS, FedEx, DHL + 80 more, automated workflows, detailed tracking and notifications, seamless returns, international customs declarations, and more.

One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.

Oracle NetSuite is the world’s leading AI-powered cloud ERP, trusted by more than 42,000 customers worldwide. The platform unifies ERP, financials, CRM, ecommerce, and analytics into one suite, creating a single source of truth for organizations. Its built-in AI doesn’t just predict—it learns from your business data to deliver accurate insights, recommendations, and automation. With NetSuite, companies can streamline accounting, manage global operations, improve customer relationships, and optimize HR processes all from a centralized cloud platform. Its omnichannel commerce tools also help businesses scale by connecting online, offline, and B2B sales seamlessly. By combining scalability, real-time visibility, and AI-driven intelligence, NetSuite empowers organizations to operate smarter and grow faster.

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Shipedge is a Warehouse and Order Management Suite. We built the software out of an eCommerce warehouse, so we've created a solution that matches the unique needs of our clients. Shipedge includes features like Mobile Warehouse Management, 3PL Billing, Returns & Exchanges, and an automatic Ship Rate Shop. We have modules for serial number, lot control, unit of measure, and expiration date. There is order routing, drop shipping, and tools for selling eCommerce bundles. With over 250 Integrations, you can manage all of your inventory across all of your selling channels, warehouse, and inventory locations like brick and mortar stores. Our modular solutions scale as you grow, so you only pay for the features that you use. Our robust documentation and courses make onboarding simple. Plus you get live support for any ongoing needs.

Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place

Save time and automate your entire shipping process while delivering better customer experiences. Starshipit has everything you need to manage your online orders and shipping from one helpful dashboard. Shipping automation saves retailers time, money and most importantly, stress. Get started with automating your shipping labels today and effortlessly connect with over 60 + eCommerce platforms, global carriers, IMS, WMS, accounting platforms, and more, including Shopify, WooCommerce, Australia Post, DHL, Peoplevox, and others. - Generate shipping labels, packing slips, manifests & customs documentation - Set automations to go with the cheapest option every-time or compare live rates - Enable multiple delivery options, shipping rates​ and transit times at checkout - Send tracking notifications and branded tracking pages during delivery - Offer a self-service returns journey with branded returns

Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.

Warehouse management software for webshops. Easy-to-use online warehouse management software, specifically designed for webshops. With Picqer in your warehouse, you'll never stand alone. We support you in everything that happens within your warehouse. From smart purchasing to processing and shipping your orders. Connecting Picqer to your warehouse and shops is done before you know it. Within 1 day you are online with Picqer and able to ship your orders 5 times faster. A lot of webshops use Picqer daily. In different markets (from baby clothing till fishing gear) and in different sizes (from 20 till 2000+ orders a day). For every type of warehouse, Picqer gives you different advantages. That is why we are happy to give you a personal demonstration of our software. In a remote call we will show you how Picqer can help your business and we will answer all your questions.

Descartes Peoplevox is a warehouse management system (WMS) built specifically for high-growth direct-to-consumer ecommerce brands. It enables faster order picking, reduces inventory errors and mis-shipments, and provides real-time visibility across warehouse operations. Designed to scale with growing businesses, Peoplevox helps manage more orders, channels, and inventory without increasing headcount. The system replaces manual, paper-based workflows with mobile scanning and smart automation to improve accuracy and efficiency. Many fashion, retail, and fitness brands trust Peoplevox to optimize their pick-pack-ship processes and support rapid expansion. With integrations into platforms like Shopify and NetSuite, Peoplevox seamlessly fits into existing ecommerce tech stacks.

Australia Post Digital iD™ helps make identity verification simple and secure for everyone, online and in person. Prove who you are anywhere Digital iD™ is accepted, anytime. 
The Digital iD™ app puts you back in control of the personal details you share when proving your identity online and in person. Digital iD™ makes it easier for your customers to verify their identity to the level you require. Easily integrated into your experience, Digital iD™ helps you meet your compliance obligations, boost your conversion rates and build trust. Digital iD™ takes the hassle out of proving your identity over and over when signing up for products and services. Verify once, then use your smartphone as ID wherever Digital iD™ is accepted. You can use Digital iD™ to prove your identity at Australia Post when picking up a parcel and applying for a mail redirection or hold.

The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.

Cargo is a professional, fully customizable site building service for putting work on the web. Make a portfolio, a shop, an archive, a magazine, or other project of any size or scope. To start a site, choose a template. Templates are designed for any size or purpose (nonprofit). Templates can be fully customized or used without modification. To see what others have made check out the In Use page. To learn more or to talk to us, visit Cargo Support. Cargo offers free use of the platform to select colleges and institutions. The award is a full use offer; there are no limitations. Cargo offers a built-in commerce platform, enabling shopping functionality on a site. You can manage, sell and receive payments for goods (physical or digital). All Cargo sites are free to try or build. To make a site public simply choose a desired service option. To see what your Cargo site could look like, we suggest taking a look at our Templates and Sites in Use.

Industry Experts: RLM Apparel Software Systems is the leading fully integrated Apparel ERP, PLM, & Financials enterprise system designed specifically for the fashion industry. RLM Software Solutions enable clients to efficiently track and manage all their business processes and collaborate with global teams and suppliers. RLM is committed to providing our clients with the technology and services necessary to accelerate their growth. In its more than 40 years of operation, RLM has amassed the most knowledgeable and trusted consultants and implementation specialists in the industry. Among the business services offered are process optimization, on-site project management, implementation, training, phone support, software personalization, and custom programming.

Break the rules of commerce. The world’s leading brands don’t settle for bloated software. They use Shopify Plus. Scale with the fastest growing brands in the world. Shopify businesses around the world have made over $155 billion in sales so far. Give your customers the experiences they expect. Everywhere. Retail without boundaries. Your customers don’t see the line between online and offline. Your platform shouldn’t either. Localized customer experiences with global storefronts. Unlimited extensibility, integrations, and customization through Shopify apps and partners. Accelerated and customizable checkout. Custom automation with apps like Shopify Flow, Launchpad, and Scripts.

Deliverr has condensed all of your fulfillment costs (e.g., shipping, pick, pack, box, etc.) into just two fees: Fulfillment and Storage. What you see is what you pay. Your per-item fees for fulfillment and storage are all-inclusive, helping you forecast your exact costs. Our low rates stand out, especially when it comes to 2-day shipping. Compare our rates to FBA and other providers. Applies to each unit fulfilled, based on weight, dimensions and service level. This includes receiving, shipping, order handling, pick pack and box costs. We currently support 3 service levels: Standard (5-7 days), 3 Day, and 2 Day delivery. Service levels are measured from order placement date to delivery date. Applies to each unit sitting in a Deliverr location, charged per cubic foot per month. Long term and seasonal storage rates apply.

The simple Shipping API. EasyPost offers a modern Shipping API with tracking, address verification, and customs for USPS, FedEx, UPS, DHL, and many others. The shipping infrastructure of the internet. Compare rates and purchase labels across dozens of carriers through a single integration. Receive real-time shipment updates through custom branded tracking pages and webhook notifications. Confirm the accuracy of domestic and international addresses to improve deliverability. Protect your packages against damage, loss, or theft across all carriers, service levels, and countries. Create a free account and start shipping with dozens of carriers. Verify addresses, create labels, track packages, and insure shipments with our API. Let EasyPost handle your logistical complexities so you can focus on growing your business.