Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)

About ShipStation

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Pricing

Starting Price:
$9.00/month
Pricing Details:
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 4 User Reviews

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

ShipStation Frequently Asked Questions

Q: What kinds of users and organization types does ShipStation work with?
Q: What languages does ShipStation support in their product?
Q: What kind of support options does ShipStation offer?
Q: What other applications or services does ShipStation integrate with?
Q: Does ShipStation have a mobile app?
Q: What type of training does ShipStation provide?
Q: Does ShipStation offer a free trial?
Q: How much does ShipStation cost?

ShipStation Product Features

Amazon Seller Tools

Alerts / Notifications Supported
Inventory Management Supported
Shipping Management Supported
A/B Testing Not Supported
Analytics / Reporting Not Supported
Campaign Management Not Supported
Competitor Analysis Not Supported
Content Management / Optimization Not Supported
Conversion / ROI Tracking Not Supported
Customer Data Management Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Keyword Tracking / Research Not Supported
Order Management Not Supported
PPC Ads Management Not Supported
Price Optimization Not Supported
Rank Optimization Not Supported
Refund Management Not Supported
Review Management Not Supported
Sales Tracking / Analysis Not Supported
Trend Analysis Not Supported

Distribution

Inventory Management Supported
Order Management Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Barcoding / RFID Not Supported
Import / Export Management Not Supported
Purchasing Not Supported
Warehouse Management Not Supported

Inventory Management

Alerts/Notifications Supported
Forecasting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Barcoding / RFID Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Product Identification Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Logistics

3PL Supported
Inventory Management Supported
Order Management Supported
Shipping Management Supported
Barcoding / RFID Not Supported
CRM Not Supported
Container Tracking Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Transportation Management Not Supported

Order Fulfillment

Multi-Channel Support Not Supported
Returns Management Not Supported
Order Management Not Supported
Recycling Not Supported
Production Logistics Not Supported
Supply Chain Management Not Supported
eCommerce Integration Not Supported
Inventory Management Not Supported
Choose Shipping Service Not Supported
Global Shipping Not Supported

Order Management

Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported
Back Order Management Not Supported
Catalog Management Not Supported

Shipping

Ground Shipping Supported
Parcel Shipping Supported
Shipment Tracking Supported
Warehouse Management Supported
Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Quotes / Estimates Not Supported

ShipStation Additional Categories

ShipStation Verified User Reviews

Write a Review
  • A ShipStation User
    SEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Streamlining Shipping for Seamless Operations"

    Posted 2023-12-27

    Pros: Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management.

    Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers.

    Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks.

    E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues.

    Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.

    Cons: Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users.

    Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions.

    Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes.

    Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.

    Overall: In conclusion, ShipStation has proven instrumental in optimizing order fulfillment for my website, shipvehicles.com. Leveraging its intuitive interface, multi-carrier support, and automation features, the platform has significantly streamlined our shipping operations. The seamless integration with major e-commerce platforms ensures precise synchronization of order data. While navigating a brief learning curve and occasional glitches, ShipStation's insightful reporting tools empower us to fine-tune our shipping strategies. Through our software, ShipStation has become an indispensable asset, enhancing the overall shipping experience for our website.

    Read More...
  • A ShipStation User
    CWO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Shipstation"

    Posted 2021-07-08

    Pros: For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.

    Cons: ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.

    Overall: Overall in my opinion with all the features with ShipStation this is one of the best shipping softwares.

    Read More...
  • Steve J.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Seamless integration"

    Posted 2021-01-28

    Pros: Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.

    Cons: The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.

    Overall: Very very happy with our decision to add ShipStation to our eCommerce workflow. Takes the guesswork out of things and allows us to keep our customers updated in real time.

    Read More...
  • A ShipStation User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for Shopify"

    Posted 2020-05-16

    Pros: Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

    Cons: There's not really much for cons for ShipStation.

    Overall: Works super well out of the box and takes all the hassle out for shipping for an ecommerce store.

    Read More...
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