Compare Business Software for dotdigital Engagement Cloud: September 2026 Reviews & Comparison

Zendesk

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

7,958 Ratings

Starting Price: $25/agent/month

View Software

Visit Website

Attentive

Attentive Mobile

Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial.

1,649 Ratings

View Software

Visit Website

Admiral

Admiral is the best adblock revenue recovery platform for publishers and the pioneer of Visitor Relationship Management (VRM). Trusted by thousands of publishers and backed by more than a decade of recovery expertise, Admiral helps recover millions of dollars in advertising revenue lost to adblockers, privacy tools, DNS filtering, VPNs, network-level blocking, and other forms of monetization disruption. Beyond ad recovery, Admiral helps publishers maximize both revenue recovery and revenue growth through a unified platform for subscriptions, registrations, consent recovery, email audience growth, donations, and other visitor monetization strategies. By combining multiple recovery and monetization approaches in a single platform, Admiral helps publishers reduce revenue leakage, unlock new revenue opportunities, and maximize total visitor value.

73 Ratings

Starting Price: Free - Revenue Share Model

View Software

Visit Website

Crowdin

Crowdin, a localization management software powered by AI, facilitates the localization of diverse content such as websites, mobile apps, games, desktop and web applications, help centers, blogs, and email campaigns. With a repertoire of over 700 add-ons and integrations, the platform streamlines the localization process and supports over 100 file formats. Crowdin uses cutting-edge technology to simplify translation and localization tasks, providing easy-to-use solutions for seamless implementation. Crowdin supports more than 100 file formats, including but not limited to files for mobile, software, documents, subtitles, and graphic assets: .xml, .strings, .json, .html, .xliff, .csv, .php, .resx, .yaml, .xml, .strings and on. Continuous localization for all your content: ✓ Software ✓ Mobile Apps ✓ Websites ✓ Marketing content ✓ Help center ✓ Games Try Crowdin for free today Join thousands of people already making their products multilingual 🚀

926 Ratings

Starting Price: $50.00/month

View Software

Visit Website

Salesforce

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

60 Ratings

Starting Price: $25.00/month/user

View Software

WordPress

WordPress powers 35% of the internet. WordPress.com is the best way to experience it. Start building your website today. What can you do on WordPress.com? WordPress.com gives you everything you need to create anything you want. It’s flexible, secure, and powerful, just like you want your business to be. Promote your products, use advanced statistics and SEO tools, and connect with built-in audiences on social media to grow your business. Process payments, configure taxes and shipping, build a marketing plan—you make the widgets, we’ll make the website. Everyone has a point of view. Make your mark online with the world’s greatest blogging tool, and join a community millions strong that’s waiting to hear what you have to say. Thousands of themes means there’s a layout that’s just right for you, while storage and design options ensure you can upload anything you need to and give your work the stage it deserves.

38 Ratings

Starting Price: $4 per month

View Software

LeadsBridge

LeadsBridge is an iPaaS solution that enables companies to enhance their omnichannel strategy by orchestrating their business data. LeadsBridge fulfills your integration needs, focusing on bridging gaps between advertising platforms and sales funnels, and delivering tailor-made integrations made upon your business needs. The LeadsBridge platform is suited for companies that want to streamline their advertising activities by integrating the marketing technology stack with Facebook & Instagram Ads, Google Ads, and LinkedIn Ads. With more than +370 out-of-the-box integrations available at the moment, you can easily connect your chosen software with your advertising platform, seamlessly synchronizing data for your marketing workflows. LeadsBridge main features include: - Lead Sync - Audience Targeting - Online to Offline Tracking - Platform to Platform - eCommerce Synchronization - Tailor-Made integration

2 Ratings

Starting Price: $29

View Software

Axis LMS

Atrixware

Axis LMS is a powerful, flexible learning management system built for businesses that take training seriously. Whether you’re onboarding employees, managing certifications, or delivering compliance training, Axis LMS makes it easy with automation, customization, and robust reporting. Designed for real-world use, it supports video, SCORM, quizzes, surveys and much more - all in a responsive, mobile-friendly interface for users. With powerful admin tools and branding options, Axis LMS helps you create engaging learning experiences that scale with your organization, both online and virtual classrooms. Trusted by organizations of all sizes since 1997, Axis LMS combines enterprise-level power with small-business flexibility. Whether you have 25 users or 10,000+, Axis LMS delivers a reliable, scalable solution that evolves with your training needs.

1 Rating

Starting Price: $169/month

View Software

HubSpot CRM

HubSpot

HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, HubSpot's Smart CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your customers by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. The platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.

153 Ratings

Starting Price: Free

View Software

Shopify

Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.

24 Ratings

Starting Price: $29 per month

View Software

Zapier

Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.

22 Ratings

Starting Price: $19.99 per month

View Software

HubSpot Data Hub

HubSpot

As companies scale, systems break. Every team builds their own process, data gets siloed, and efficiency tanks. To grow better, operations teams need the tools that make them central to growth — not an afterthought. Whether you’re part of a central RevOps team or run Ops for a single department, HubSpot Data Hub gives you a unified toolset that connects apps, cleans customer data, and automates business processes under one central CRM platform. The result? An efficient, aligned, and adaptable business that delivers a friction-free customer experience. Keep your apps and data in sync in an easy, no-code package. Get bidirectional sync, custom field mappings, filtering, and historical syncing so all your teams stay aligned. Eliminate time-consuming data cleanup. Automatically fix date properties, format names, and more with new out-of-the-box automations. Enjoy the flexibility to store and customize all your data in HubSpot.

20 Ratings

Starting Price: Free

View Software

Microsoft Dynamics 365

Microsoft

Accelerate your business growth with Dynamics 365, the next generation of CRM and ERP applications. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. Take actions that drive your business. Find and build stronger relationships. Improve productivity and performance. Get a single view of customers. Find and nurture the right leads. Create connected customer experiences. Stay on top of market trends. Deliver positive customer experiences—faster. Optimize resources and help technicians be more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to increase efficiency. Decrease operational expenses and financial complexities. Move from reactive to predictive operations. Automate and simplify your manufacturing and supply chain management. Maximize the life of your assets. Unify your physical and digital commerce. Build brand loyalty through personal engagement. Exceed customer expectations.

20 Ratings

Starting Price: $190 per user per month

View Software

HubSpot Marketing Hub

HubSpot

Grow your traffic, convert leads, and prove ROI with HubSpot Marketing Hub. An all-in-one inbound marketing software, HubSpot offers the tools that brands and marketing professionals need to build and launch effective campaigns that help their business get noticed. This includes search engine optimization (SEO), writing blogs & creating web content (CMS), leveraging social media like Facebook, LinkedIn & Twitter, and more. With Marketing Hub, we’ll help your team grow traffic, convert leads, and track your entire funnel in one place. Drag and drop your way to polished landing pages and email templates. Quickly publish blog posts that establish you as an authority on any subject and help you get found online. And you’ll be ready for visitors from any device because your content is responsive right out of the box. Get real-time SEO suggestions, and create a content strategy that adapts to the way modern search works. And much, much more.

18 Ratings

Starting Price: $20/month

View Software

Zendesk Sell

Zendesk

Accelerate sales with Zendesk Sell (formerly Base), a next-generation CRM software for modern sales teams. Zendesk Sell makes it easy for small business, mid-market or enterprise sales teams to enhance their processes, productivity, and pipeline visibility. The platform features an intuitive user interface that enables teams to access, analyze, and collaborate on relevant data, prioritize leads and opportunities, and drive sales actions with data. Make calls, send emails, schedule meetings, and view deal history all from one place—without logging everything by hand. When it comes time to close deals, you can do it anywhere, because Sell gives you the power of a desktop sales tool in the palm of your hand—even when you're offline. Legacy sales management tools are often clunky and difficult to use, but Zendesk Sell is simple and designed to keep reps selling.

13 Ratings

Starting Price: $19 per user per month

View Software

Facebook

Wufoo

SurveyMonkey

Building online forms can be hard. Wufoo makes it easy. Our form designer can help you create contact forms, online surveys and invitations so you can collect the data, registrations and payments you need. Use our easy form builder to customize and design your form. Link to our pages. Embed on your site. Or use our REST API. We can email or text you as data comes in. Or set up a real-time report! Our form builder gives you an award-winning interface, easy customization, galleries, templates and reporting! Choose from 400+ templates. Exactly how you want them. Ready to be customized. Create dynamic visualizations made up of your own graphs, charts and key metrics. Use rules to create dynamic forms that will follow logic that you've specified. Start accepting online payments with a Wufoo powered form within minutes.

8 Ratings

Starting Price: $19 per month

View Software

WooCommerce

Automattic

WooCommerce is a highly customizable, open-source ecommerce platform built on WordPress that empowers businesses to create unique online stores. It supports millions of online shops worldwide, offering flexibility without limits on design or functionality. WooCommerce provides a broad ecosystem of trusted extensions and themes to enhance store features and user experience. The platform integrates seamlessly with payment gateways, marketing tools, and shipping providers. WooCommerce enables merchants to sell products both online and in-person while managing inventory and orders in one place. Its developer-friendly environment allows building tailored ecommerce solutions.

6 Ratings

Starting Price: Free

View Software

Stripo.email

Stripo

Stripo is an all-in-one email builder with over 1,700,000 users worldwide. We enable our clients to build emails of any complexity really fast — cutting production time by at least 3.7× — and push them to their marketing automation system with just one click. Integrated with 90+ ESPs/CRMs, including Mailchimp, HubSpot, Salesforce, Campaign Monitor, Constant Contact, Braze, SendGrid, eSputnik, Outlook, Gmail, etc. 1,700+ ready-to-use templates, modular email design, Email Translate Service, and built-in AI covering the full creative cycle — from campaign creation to copy, subject lines, images, and interactive widgets. A number of embedded micro-tools give you everything you need for emails, from photo editors to banner generators, from timers to interactivity and real-time content. We are one of the first builders to implement the AMP4Email technology. Multiple studies show that AMP increases conversion by 5 times. With Stripo, you can build real-time content for your emails with

6 Ratings

Starting Price: $20/month

View Software

Constant Contact Lead Gen & CRM

Constant Contact

At Constant Contact, we deliver for small businesses with powerful tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM (formerly SharpSpring) is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. Our tools are designed to help you attract the right leads, nurture them with personalized content, and grow your business with better conversion. Attract - Get hot leads faster with email & social marketing, plus retargeting ads. Score leads automatically based on their activity and seamlessly pass them to sales. Nurture - Deliver the right message to the right people, at the right time. With a flexible centralized CRM and infinitely customizable automations, tasks like nurturing leads and sales follow-ups are easier than ever. Grow - Manage more effectively with insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.

6 Ratings

Starting Price: $199 per month

View Software

Zoho SalesIQ

Zoho

Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of

4 Ratings

Starting Price: $0/month

View Software

Sana Commerce Cloud

Sana Commerce

Sana Commerce is a ready-to-use commerce platform engineered for B2B. We've paired decades of B2B expertise with smart, integrative software that fits within your existing tech environment, including your ERP, PIM, and CRM. The result? A supportive, personalized, easy buying experience for your customers and streamlined, automated processes for your employees. With Sana Commerce, your business can: Easily bring complex processes online: Enjoy the benefits of B2B-first commerce that knows what you need before you need it. Unburden your team: Automate points of manual intervention to reduce costs and improve efficiency. Drive value faster: Employ a ready-to-use online portal that utilizes your existing business logic. Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.

4 Ratings

View Software

X (Twitter)

X

X (formerly Twitter) is a social networking and real-time communication platform that enables people, creators, businesses, and organizations to share ideas, news, media, and conversations with audiences around the world. Users can publish text posts, images, videos, live broadcasts, and long-form content while engaging through replies, reposts, direct messages, and communities. The platform includes AI-powered experiences such as Grok, creator monetization programs, premium subscriptions, live audio Spaces, and advanced analytics for eligible users. X also supports businesses with advertising, customer engagement, brand building, and community management tools. Available across web, desktop, and mobile devices, X connects millions of people through public conversations and real-time information sharing. By combining social networking, AI capabilities, creator tools, and business communication, X serves as a platform for discussion, content creation, and audience engagement.

8 Ratings

Starting Price: Free

View Software

Magento

Adobe

Magento Open Source delivers all the basic eCommerce capabilities and allows you to build a unique online store from the ground up. However, if you’re ready for a fully featured eCommerce solution, we recommend our cloud-based Adobe Commerce software, which includes optimized cloud architecture and hosting as well as AI-powered merchandising and analytics. No other platform gives you the power to create unique and engaging shopping experiences. Enjoy rich, out-of-the-box features, an unrivaled ability to customize, and seamless third-party integrations. With our eCommerce platforms, a global ecosystem of implementation partners, and a vast marketplace of extensions, it’s time to bring your commerce vision to life. Marry content with commerce to customer demands for flawless brand interactions. Get the most out of your eCommerce store by extending its capabilities with ready-to-use extensions from the marketplace.

3 Ratings

Starting Price: Free

View Software

Insightly

Know your customers and grow your business with Insightly. A powerful and easy to use customer relationship platform for small and mid-size businesses, Insightly enables teams to accelerate sales, build relationships, and deliver projects on time. It offers native integrations to Gmail, Office 365, MailChimp, and other popular applications. Insightly also offers tools to help companies manage contacts throughout the sales lifecycle, track customer relationships, monitor their sales pipeline, and more.

3 Ratings

Starting Price: $29.00/month/user

View Software

Gravity Forms

Rocketgenius

Gravity Forms is the Easiest, Most Trusted Tool to Create Advanced Forms for Your WordPress-Powered Website. Stop Losing Valuable Leads & Grow Your Business with a Professional Contact Form. Packed with tons of time-saving tools & features… Gravity Forms is the only WordPress form management plugin you will ever need. Build and publish your WordPress forms in just minutes. No drudgery, just quick and easy form-building. Select your fields, configure your options and easily embed forms on your WordPress-powered site using the built-in tools. Gravity Forms is Partnering with Your Favorite Web Applications and Online Services to Make Your Forms Even More Powerful and Flexible. After more than 10 years in the WordPress forms game, Gravity Forms is still innovating and offering our customers the best and most popular third party integrations. We're just getting started! Keep an eye out for more premium partner integrations in the near future.

3 Ratings

Starting Price: $59 per year

View Software

Privy

Jumpstart your ecommerce business growth. Capture more emails and easily convert first-time visitors into customers with Privy’s integrated suite of world-class web conversion and email marketing tools. Collect hundreds of emails per day. Enjoy a 20% redemption rate on offers. With Privy’s pop ups and Spin to Win displays, Mountain Crest Gardens grew its email capture and campaign conversions to new heights. Our tools work together with your current marketing stack to boost growth, quickly. Capture more emails and SMS opt-ins with pop-ups, banners, flyouts, and more. Send the right message at the right time with customizable display triggers and dozens of audience targeting rules. Privy lets you be yourself, with a huge variety of customizable display types. Our simple drag & drop designer means you can start creating beautiful, high-converting displays and emails right away, with no need for a web developer or IT person.

2 Ratings

Starting Price: $20 per month

View Software

TapClicks

TapClicks offers an end-to-end marketing reporting dashboard and operations platform for agencies, media companies, brands, and enterprises. TapClicks enables teams to save time and effort on marketing report generation and distribution, differentiate their service, and grow their business. TapClicks unified marketing operations platform includes tapOrders, tapReports, tapWorkflow, and tapAnalytics.

2 Ratings

View Software

Alumio

Alumio is a cloud-native, config-first integration platform that helps rapidly connect multiple systems, cloud apps, SaaS, and data sources for digital growth. It provides a user-friendly web interface that both developers and business users can collaborate on to create, manage, and monitor all integrations, without the costs and hassles of custom code. At the same time, Alumio provides advanced transformers to modify data flexibly and helps automate complex workflows to accelerate business processes and reduce operational costs. Providing prebuilt connectors and quick data mapping features, Alumio helps swiftly integrate e-commerce, ERP, PIM, CRM, WMS, marketing automation systems, AI tools, or even custom endpoints. Additionally, being an API-driven integration platform, Alumio also supports future-proof frameworks like Composable Commerce, and the latest AI connectivity standards. Above all, Alumio helps businesses build scalable, future-proof ecosystems.

1 Rating

Starting Price: €999 per month

View Software

BigCommerce

BigCommerce is an open ecommerce platform that helps businesses build, customize, launch, and scale online stores across B2C, B2B, international, and multi-storefront commerce. The platform supports storefront design, checkout, payments, inventory, shipping, promotions, product data, analytics, apps, integrations, and developer access. Businesses can launch quickly with visual tools or extend deeper with APIs, custom code, headless commerce, and composable architecture. BigCommerce also supports complex products, regulated selling, subscriptions, hybrid B2B and DTC models, and multiple storefronts from one system. The broader Commerce ecosystem includes Feedonomics for product feed management and Makeswift for visual site building. Built for growing brands, enterprises, developers, and ecommerce teams, BigCommerce helps companies create flexible shopping experiences without forcing them into a one-size-fits-all platform.

1 Rating

Starting Price: $29 per month

View Software

Business Software for dotdigital Engagement Cloud

Top Software that integrates with dotdigital Engagement Cloud as of September 2026

Zendesk

Attentive

Admiral

Crowdin

Salesforce

WordPress

LeadsBridge

Axis LMS

HubSpot CRM

Shopify

Zapier

HubSpot Data Hub

Microsoft Dynamics 365

HubSpot Marketing Hub

Zendesk Sell

Facebook

Wufoo

WooCommerce

Stripo.email

Constant Contact Lead Gen & CRM

Zoho SalesIQ

Sana Commerce Cloud

X (Twitter)

Magento

Insightly

Gravity Forms

Privy

TapClicks

Alumio

BigCommerce