Business Software for DealerSocket

The Hosted Business Phone System PBX will make any company sound and function like a Fortune 500 company. Your company can have all your calls answered by an auto-attendant allowing for callers to choose departments, extensions, dial by name or many other options. If you are working on the go you can have them automatically transferred to your cell phone. T-Max is fully geo-redundant. In other words, our servers are being hosted in a top-notch data centers throughout the United States. We use multiple carriers ensuring maximum connectivity to the PSTN. T-Max uses high-quality desk phones from Polycom & Yealink, with many different models to pick from to fit your unique environment best. We offer reception consoles, agent phones, wireless phones, and conference room phones. Our Hosted Business Phone System is the best choice for the price on the market today. 1-888-245-3483 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service and Much More

Credit Bureau Connection has roots in the credit report, regulatory compliance, sales, desking, and F&I system development fields dating back to the early 1980's. In recent years, Credit Bureau Connection, also known as CBC, has become a recognized industry leader in credit reports, online credit applications, fraud detection and prevention, and regulatory compliance solutions. CBC is proud to be one of only a few authorized resellers to the automotive and related industries for all three credit reporting agencies: Experian, TransUnion, and Equifax. We have established, long-term, exceptional-standing relationships with each of the credit reporting agencies. CBC integrates with seamlessly many CRMs/DMSs or thru an XML push to every CRM/DMS available. DealerTrack and RouteOne data push and the ability to pull CBC bureaus is also available. CBC powers the largest lending platforms in the industry as well as many of the top dealer groups in the automotive space.

GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success.

Covideo is a video messaging platform for professionals looking to stand out in the inbox, build stronger connections, and increase their email open rate and CTR. Record high-impact, low-effort video emails and texts that are far from ordinary. Users can upload existing videos or use their smartphones or webcams to record one-off videos. Use our screen recorder to record your screen, yourself, or both to create the best video content. Include clickable CTA buttons that drive engagement and set clear next steps. Opt for a custom landing page, or select from our ready-to-use designs. Streamline your process and optimize output with Covideo integrations. Install Covideo to your Salesforce, Office 365, Outlook, and Gmail. Add captions to ensure accessibility, reinforce your message, and use our trim & merge feature to combine multiple videos. Use website overlay to drive traffic to relevant sites by laying your video over your choice URL. Request a demo to see Covideo today!

Say goodbye to impersonal email and wasted leads. SnapCell helps your staff build rapport with customers and make more sales. With a rise of consumers using video to view products and communicate with those around them, it’s no surprise that more and more car dealers are choosing leading car dealer software, SnapCell. This dynamic and forward-thinking automotive video tool allows dealers to build trust and engage with their customers, without ever having to meet them in person. Built with sales executives, business managers, BDC agents and service departments in mind, videos can be created and sent to customers through SMS or email in just a few clicks. Whether you’re looking to create high-quality walkaround videos, powerful virtual test drives, engaging technician videos, sales-driving 360-degree spin displays or hold a live two-way chat with your customer, auto dealer video tool, SnapCell, can help.

Matador is a conversational AI platform built specifically for auto dealerships to automate and optimize sales, service, and support interactions at scale. Their offerings include an AI sales agent for generating and nurturing leads, an AI service agent to drive service revenue and retention, and an AI call agent to never miss inbound calls, all powered by “AutomotiveGPT.” Matador surfaces key “opportunity searches” so teams know where to act next and automates workflows like SMS outreach, appointment booking, and follow-ups. It supports broadcast messaging, compliance, automations, video, and integrates deeply with dealer CRMs and lead tools. A browser extension lets users send texts directly from any CRM or web app using their business number, with templates, dynamic fields, scheduling, attachments, and synchronized messaging. The platform is trusted by over 1,000 dealerships.

ONE Platform is a fully-integrated, cloud-based system that connects your dealership, your customers, and third-party systems, to make your service department more efficient and deliver a better customer experience. If you’re looking to improve your service processes and make a significant impact to your bottom line, you need one integrated system that can connect all of the data, people, and processes in your service department. You need ONE Platform by Dealer-FX. Through our industry-leading partnerships and integrations, ONE Platform combines customer and vehicle information into one, simple-to-use solution that provides real-time access to all the data your service team needs. Throughout every stage of service, ONE Platform helps you provide an exceptional customer experience to fuel your dealership’s growth. Our solutions help you optimize every stage of service to ensure you are efficient and profitable.

Overcome the biggest challenges impacting remote contact center teams and deliver best-in-class sales and CX. Focused, engaged frontline teams start every day connected to the personalized data, actions and behaviors that enable world-class sales and service - pushing them towards excellence and away from the exit. Frontline leaders are supercharged by data-driven actions that guide their teams towards optimal performance, enabling the coverage of more associates and customers, without the additional costly leader expenses. Power high-performing frontline teams with adaptive personas that model your operation's top frontline associates and managers - revealing the winning actions, behaviors and patterns hidden in your operational big data. As associates, leaders and teams achieve higher sales, better service and offer superior experiences, their winning actions are shared across the enterprise - scaling the positive impact experienced by high performing teams.

Supercharge your sales process. Reduce time per sale while driving higher CSI and gross margins with a true end-to-end digital sales platform. Transform your existing website into a rich e-commerce platform that automatically converts online browsers into buyers 24/7. Deliver a seamless transition from online to in-store with our iPad based digital sales platform. Rich reporting and management tools let you track success every step of the way. Prodigy works with your existing software and sales process, so your team can embrace digital retail without extensive re-training or switching software costs. Seamless integrations mean our average dealer sells over 30 cars with Prodigy in their first week alone. Prodigy lets you deliver a modern, streamlined, experience to every customer. With our true end-to-end sales platform it does not matter if your customers are at home, on their phone, or right in your showroom; Prodigy syncs their deal progress automatically.

Welcome to the new age of automotive digital retailing! As more customers are looking to start the car-buying process online, PrecisePrice can convert those clicks into store visits (bricks). PrecisePrice is the industry’s only digital retail solution that can integrate DealerSocket Desking and push deals to your DMS. A simple interface allows online shoppers to configure the right payment on the right vehicle and easily transfer their deal to the showroom. Easily transition online PrecisePrice shoppers to the showroom using personalized shortcodes. Provide transparency and accuracy in the deal-building process with VIN-specific F&I menus, powered by F&I Express. Automatically sync PrecisePrice deals with Desking so that customers never have to provide their information more than once. PrecisePrice integrates directly with DealerSocket’s Desking so that shoppers get the exact same price whether they’re at home or your dealership.

Everything you need to revive dormant sales and service leads in under a minute. The Bitesize deal scraper identifies and revives customers who have stopped responding to your staff. Start conversations with hundreds of buyers today. Don't even set it and forget it. Bitesize software identifies dormant customers based on rules customized to your dealership. Our AI helps you respond to the hottest leads so you can focus on making more deals. Every team member generates the hottest leads via artificial intelligence. We sync notes so your reps can continue to have a singular experience. Every lead gets connected to chosen team members within seconds. With our insights, you can improve your team performance and optimize your messaging. The deal scraper will identify the right customer to reach at the right time. Bitesize does the follow-up for you where needed. Sync and create notes and tasks on your CRM based on messages.

Limelight is an all-in-one experiential marketing solution designed to address the gaps and challenges in event execution. From registrations and lead capture to communication and reporting, we deliver everything you need to create memorable and data-driven experiences. Streamline your experiential marketing, from pre-registration to post-event communication and everything in between, all in one place. Effortlessly manage attendee sign-ups and streamline the entire process for a smooth experience. Turn any event into a personalized consumer journey with automated follow-up communications. Capture and qualify leads without any manual process and follow up instantly with personalized outreach. Real-time reporting to track every metric that matters. Make informed decisions about your event strategy and measure results from your experiential marketing efforts.

VisQuanta delivers a suite of AI-powered tools, branded as the AutoMaster Suite, that help car dealerships automate customer journey touchpoints, recover lost leads, streamline appointment scheduling, manage reputation, and boost operational performance. Its Lead Loss Mitigation module reactivates unresponsive or cold leads, feeding them back into the sales pipeline with high re-engagement rates. The Speed to Lead component captures incoming leads from all channels (forms, ads, chat, DMs), responds instantly via SMS, qualifies them, and books appointments directly into the dealership’s CRM. Its reputation management functionality automates review requests, surfaces negative feedback promptly, and helps preserve the dealership’s online presence. VisQuanta integrates with major dealership CRMs and DMS systems to synchronize data and workflows.

The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships.

Tag, you’re it! Using Carbase ‘tagging’ feature will allow you to add a specific ‘tag’ to vehicles you choose such as ‘ownerspecial’ to create your specific merchandising pages such as featured inventory, weekly ads, special pricing, etc. Add Featured Inventory to any page or make its own page. Get that older inventory off of your lot by showcasing it on the fore front! Whether you call it special pricing, internet pricing, or something else, you can set fly dates for pricing, create an inventory page and call it whatever you’d like and add special pricing to those specific vehicles. Manufacturer’s rebates and incentives can be brought into your SRP and VDP, giving you the advantage of lowest pricing being displayed to catch your audience. Who doesn’t love a good sale? Creating weekly ads with Carbase websites is a great way to again showcase selected vehicles from your dealership for a specific time period.