Compare Business Software for Contact Cloud: September 2025 Reviews & Comparison

HubSpot CRM

HubSpot

HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.

24,178 Ratings

Starting Price: Free

View Software

Visit Website

Zendesk

Zendesk is a customer service platform designed to streamline support operations and enhance customer experiences. Offering a comprehensive suite of tools, including AI-driven automation, messaging, live chat, and customizable workflows, Zendesk enables businesses to provide personalized and efficient support across multiple channels. It integrates seamlessly with other software and provides real-time analytics to help businesses make data-driven decisions. Zendesk’s solutions cater to businesses of all sizes, from small startups to large enterprises, with a focus on scalability, security, and user satisfaction.

20 Ratings

Starting Price: $25/agent/month

View Software

Salesforce

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

60 Ratings

Starting Price: $25.00/month/user

View Software

Google Analytics

Google

Get to know your customers. Get a deeper understanding of your customers. Google Analytics gives you the free tools you need to analyze data for your business in one place. Google Analytics 4 (GA4) is the latest iteration of Google’s analytics platform, designed to provide a deeper and more comprehensive understanding of user behavior across websites and apps. Built with a privacy-centric approach, GA4 leverages event-based tracking instead of session-based tracking, enabling more flexible and detailed data collection. It offers advanced features like cross-platform tracking, machine learning-powered insights, and predictive analytics to help businesses better understand customer journeys and make data-driven decisions. With improved integration with Google Ads and customizable reporting, GA4 empowers organizations to optimize their marketing strategies while adhering to evolving privacy regulations.

61 Ratings

View Software

Mailchimp

Intuit Mailchimp

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows. Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers.

131 Ratings

Starting Price: $9.99 per month

View Software

WordPress

WordPress powers 35% of the internet. WordPress.com is the best way to experience it. Start building your website today. What can you do on WordPress.com? WordPress.com gives you everything you need to create anything you want. It’s flexible, secure, and powerful, just like you want your business to be. Promote your products, use advanced statistics and SEO tools, and connect with built-in audiences on social media to grow your business. Process payments, configure taxes and shipping, build a marketing plan—you make the widgets, we’ll make the website. Everyone has a point of view. Make your mark online with the world’s greatest blogging tool, and join a community millions strong that’s waiting to hear what you have to say. Thousands of themes means there’s a layout that’s just right for you, while storage and design options ensure you can upload anything you need to and give your work the stage it deserves.

39 Ratings

Starting Price: $4 per month

View Software

Slack

Salesforce

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

249 Ratings

Starting Price: $6.67 per user per month

View Software

Zoho CRM

Zoho

Zoho CRM delivers a basic and clean interface layout that has a variety of unique features that drive to help lead conversion rates. With an intuitive dashboard, the CRM can run 'macros' to streamline how a lead is contacted and tracked through the process of a sales. Administrators can monitor missed opportunities and best performing agent users, and also make business-impacting decisions using the sales report function.

125 Ratings

Starting Price: $14.00/month/user

View Software

Google Ads

Google

Grow your business with Google Ads. Get in front of customers when they’re searching for businesses like yours on Google Search and Maps. Only pay for results, like clicks to your website or calls to your business. Show up when people search for what you offer. Google is where people search for what to do, where to go, and what to buy. Your digital ads can appear on Google at the very moment someone is looking for products or services like yours. Whether they’re on desktop or mobile, a well-timed ad can turn people into valuable customers. Grow online sales, bookings, or mailing list signups with online ads that direct people to your website. Increase customer calls with ads that feature your phone number and a click-to-call button. Get more customers in the door with business ads that help people find your company on the map.

39 Ratings

View Software

Drift

In a world where instant and on-demand is the norm, your customers' expectations have never been higher — and companies that deliver fast, easy, and personalized buying experiences are the ones that will win. That's where Drift can help. The Drift platform combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Conversational Marketing connects you to visitors in real-time conversations, so you can surface the right content, answer questions, or qualify and convert buyers into a sales meeting.

33 Ratings

View Software

Zapier

Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks. Zapier Agents allow businesses to automate real-world tasks by creating custom AI-powered teammates.

22 Ratings

Starting Price: $19.99 per month

View Software

Yalla

The only all-in-one task management, client collaboration, team chat, and project timeline software, Yalla is perfect for online & remote teams. With Yalla, you don’t need to pay for 10 different apps and then try to make them work together. We combined them all to minimize your costs, maximize your efficiency, and ease your troubled mind! To name a few functions, we have to-do boards, chat, CRM, workflow management, funnels, time tracking, presence, gantt charts, and more. Yalla is a task, project, and team management platform that is easy to use. Visualize & Manage all of your processes with stages using our funnels. These could be used for common procedures such as onboarding, building a website, moving someone through the sales process, etc. Here's a few more possibilities: - Web Design - Client Onboarding - Graphic Design - Ad Creation - Campaign Launch - Sales Processes - Employee Onboarding - Photography Editing - Landing Page Launch - Event Preparation

19 Ratings

Starting Price: $10.00/month

View Software

Wix

Create a stylish and professional eCommerce website for free and without the hassle with Wix! Combining beauty and advanced technology, Wix offers different ways to build your website seamlessly. Wix ADI allows you to build a unique site with professional images, text, and more. Wix Editor gives you the freedom to design your own site with easy drag & drop and advanced functionality. Wix Code helps you create a state-of-the-art website and web app. Whether you're creating a website for the first time or you're a professional web designer, Wix got you covered. Wix is designed for performance so your site loads faster. Get the SEO capabilities you need to optimize your site for search visibility. Multi-cloud hosting ensures 99.9% uptime, even during traffic spikes. Sell online and manage your business with powerful eCommerce solutions. Create a free blog, grow a loyal audience and monetize your content.

20 Ratings

View Software

Make

Make is a visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without coding. SMBs, startups, scaleups, teams, and enterprises around the world use Make to scale their business faster than ever. Make enables people to connect and create workflows at the speed of their ideas. With Make, anyone can build like a developer, launching solutions across all industries and business areas at a fraction of the cost and time. Make allows teams to visualize, modify, and collaborate on processes that scale as quickly as their organization. Whether you’re integrating sales and marketing tools, automating a customer journey, improving business operations, or building a custom back-end system—creating on Make is powerful, intuitive, and playful. As our Maker community has shown us, when the experience of building sparks as much joy as the solution, there are no limits to what's possible.

10 Ratings

Starting Price: $9 per month

View Software

Facebook

Facebook Ads

Facebook Messenger

Microsoft Advertising

Microsoft

Microsoft Advertising (formerly Bing Ads), is an advertising platform on the Microsoft Search Network. Reach customers looking for your business. Use the Microsoft Search Network to connect with an audience that searches 5.9 billion times a month. Reach millions of unique searchers on the Microsoft Search Network — by country, city or within a specific distance. If you're already using another product like Google Ads, it's easy to pull that campaign into Microsoft Advertising. Use our tools to help manage your campaigns and meet your advertising goals. Whether that is working with a fixed budget or trying to hit a cost per acquisition or action, Microsoft Advertising gives you the control to make that happen. Sign up for free and start advertising with any budget. Pay just when customers click your ad. No click, no charge. Test keywords, bids and timing to make the most of your ROI. Set a budget or adjust your spending daily.

11 Ratings

View Software

SendGrid

Twilio SendGrid

Email is the backbone of your customer engagement. The Twilio SendGrid Email API is the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. Our flexible Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

8 Ratings

Starting Price: $19.95 per month

View Software

Unbounce

Get more conversions with Unbounce landing pages. Build, launch, and optimize custom landing pages for any campaign—without developers or tech bottlenecks. Drive more leads and revenue from any web page by showing targeted popups and sticky bars to specific users. Completely avoid tech bottlenecks; any member of your team can build, launch, and optimize Unbounce landing pages, popups, and sticky bars. Easily recreate any mockup or brand concept. Build from scratch, or start from our gallery of fully customizable templates. Use the Unbounce drag and drop builder to accelerate your landing page production process, and build high-converting popups and sticky bars in minutes. Publish landing pages to WordPress, integrate with Google Analytics, and automatically pass leads to almost any email marketing tool. Plans starting at $90/mo with annual billing when you sign up through the link above and get 20% off paid plans! All plans include a 14-day free trial.

2 Ratings

Starting Price: $72 per month

View Software

Kissmetrics

Accelerate growth by seeing what’s happening on your website and apps. Kissmetrics is ideally suited for SaaS product and marketing teams because we give you the information you need to acquire qualified prospects, convert more trials into paying customers, and reduce churn. Kissmetrics is also suited for ecommerce product and marketing teams because we give you the information you need to optimize your checkout funnel, convert more visitors into loyalists, and increase the lifetime value of your customers.

2 Ratings

Starting Price: $500.00/month

View Software

Facebook Apps and Tabs

Customize your Facebook page. Optimize your Facebook presence with custom tabs and branding services to grow your audience and connect with fans. We offer an array of free Facebook apps and tabs to help you customize and brand your page, add links to your other social media profiles, and round out your presence on the world’s most popular social networking site. Facebook Pages are a heavily used feature of Facebook. Major brands, celebrities, and organizations use Facebook Pages as their social home on the web. Besides standard tabs like "About", "Events" or "Photos" you can add custom Page tabs via the our platform. These custom Page tabs load content from our secure webservers using an iframe. Brand your Facebook page from cover photo to footer with our variety of custom design and web development options. Customize your Facebook page in an array of ways – from a labeled footer with a custom logo and link to a top banner with a custom link to a branded real-time feed.

2 Ratings

Starting Price: $2 per user per month

View Software

Instapage

Instapage empowers marketers to build personalized and optimized landing pages at scale, resulting in improved campaign results and ROI. With no developer needed and a user-friendly interface, you can create relevant ad-to-landing-page experiences quickly that support multiple target audiences and campaign goals. As the most advanced landing page solution on the market, Instapage provides a unified environment for ad mapping, AI-powered content and experimentation, and built-in analytics. It's everything you need to drive growth from digital ad campaigns.

Starting Price: $149.00/month

View Software

HubSpot Customer Platform

HubSpot

Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.

Starting Price: Free

View Software

Flows

Bipath

Flows by Bipath is a fully managed service that integrates business tools, automates workflows and facilitates seamless data movement between applications without requiring user intervention. By connecting to any API-enabled application, Flows automates business processes, allowing companies to concentrate on growth while eliminating the need for coding or learning new systems. The platform supports integration with a wide array of applications. The process involves submitting a request with specifications, building the workflow integration to industry standards with error handling and alerts, testing the integration, and activating it into production. This approach ensures that applications communicate effectively, streamlining operations and enhancing efficiency. Once fully tested, your new Flow will activate into production. Managed workflows and API integrations at scale.

Starting Price: $99 per month

View Software

CA Flowdock

CA Technologies

CA Flowdock brings all of your conversations, work items and tools into one place. Prioritize work, solve problems, search and organize across teams, locations and timezones. Real-time team chat for your entire organization. Flows are the heart of Flowdock, they are open spaces for your teams to converse and collaborate. Invite project stakeholders to join your Flow to participate in discussions, see updates from your tools, and receive catered notifications. Within a team Flow, conversations are organized by Threads. Team members can reply to these Threads, keeping topics organized. All conversations are color coded so you can quickly identify a topic and jump back into the conversation. If you need to discuss something confidentially with a member of your team, you can converse privately through our 1:1 Flows. Use the /appear command to activate instant video chat and screen sharing through one of our favorite integrations: Appear.in. The link is available for anyone on your team.

Starting Price: $3.00/month

View Software

CAKE

Manage, measure and optimize performance marketing in real-time. CAKE's powerful performance marketing software will bring clarity to your marketing campaigns and empower you with the insights to make intelligent marketing decisions. Manage and measure partner performance with precision for improved profit margins. Collect, validate and distribute leads in real-time for maximum profitability. Measure channel performance using multitouch attribution, for ROAS optimization. CAKE’s Affiliate Marketing Solution provides the tools needed to efficiently manage and measure your partner marketing program, optimize performance for the highest profitability and attract valuable partners. CAKE’s Lead Generation Solution captures, validates and distributes leads in real-time and measures closed-loop performance to optimize acquisition efforts.

View Software

Business Software for Contact Cloud

Top Software that integrates with Contact Cloud as of September 2025

HubSpot CRM

Zendesk

Salesforce

Google Analytics

Mailchimp

WordPress

Slack

Zoho CRM

Google Ads

Drift

Zapier

Yalla

Wix

Make

Facebook

Facebook Ads

Facebook Messenger

Microsoft Advertising

SendGrid

Unbounce

Kissmetrics

Facebook Apps and Tabs

Instapage

HubSpot Customer Platform

Flows

CA Flowdock

CAKE