Business Software for Azure DevOps

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

Planview Software Product Delivery Solution is an enterprise delivery intelligence platform that connects strategy to execution across your existing development toolchain, giving technology leaders the visibility they need to deliver faster, with confidence and measurable impact. Planview's solution integrates with ADO, GitHub, Jira, and other tools to aggregate real-time delivery data across teams and toolchains. Core capabilities include cross-team dependency management, flow and bottleneck analysis, capacity planning, agile planning at team and portfolio levels, AI-powered roadmapping, delivery analytics (including DORA metrics), connected OKRs, and portfolio-level investment and scenario modeling. Risk signals are surfaced early through configurable thresholds and flow metrics, and executive-ready views replace manual reporting with live, evidence-based delivery intelligence helping enterprises transform how they deliver digital products.

Hyperproof is a governance, risk, and compliance platform built for organizations that juggle multiple regulatory frameworks. Rather than treating each standard as a separate project, Hyperproof maps a single set of controls across 160+ frameworks, including SOC 2, ISO 27001, HIPAA, and NIST, so evidence gathered once can satisfy multiple audits without duplicate work. Purpose-built AI agents surface relevant evidence, validate controls, and flag compliance gaps automatically, cutting down the manual review that typically eats up a compliance team's week. The platform connects directly to the tools IT and security teams already use — including GitHub, Jira, ServiceNow, Snyk, CrowdStrike, MongoDB Atlas, Google Workspace, and Microsoft SharePoint — and pulls evidence into Hyperproof, eliminating the need for teams to chase it down manually. High-frequency controls can be tested on a recurring schedule, with failures automatically generating tasks and escalations so nothing slips through the cracks between audit cycles. A built-in risk register lets risk owners across departments document risk treatment plans and tie them directly to the controls that address them. Hyperproof also supports organizations with complex structures, letting larger companies scope controls to specific business units, subsidiaries, or entities rather than forcing everything into one flat compliance program. Customers report meaningful results from this approach: a 70% increase in compliance productivity, roughly $150,000 in annual savings on control orchestration, a 66% cut in duplicative controls, and about 350 fewer hours spent on audit preparation each year. Founded in 2018 and based in the Seattle area, Hyperproof works with organizations like Reddit, Fortinet, Appian, Outreach, and Thales as they move from reactive, spreadsheet-driven compliance to a continuous, audit-ready operating model. Best fit: IT, security, and compliance teams at growing technology companies that manage multiple frameworks simultaneously and want to reduce the manual overhead of audit prep.

Qualio is the leading quality and compliance platform built exclusively for emerging life sciences companies. MedTech, pharma, biotech, and diagnostics teams use Qualio to standardize quality processes, connect them to regulatory obligations, and gain real-time visibility into compliance health. With a modern eQMS at the core and Compliance Intelligence layered on top, Qualio helps teams get audit ready in weeks and stay audit ready forever — without spreadsheets, fire drills, or heavyweight GRC systems. What Qualio delivers: ✔️ Audit ready in weeks ✔️ Inspection ready anytime — no fire drills ✔️ Faster market entry ✔️ Lower total cost of compliance ✔️ Confident, risk-managed scaling

Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across people, processes, and AI, so they can improve performance, optimize workflows, and reduce operational waste. 1. Workforce Analytics: Measure workforce productivity, utilization, and performance 2. Workflow Optimization: Identify bottlenecks, eliminate inefficiencies, and optimize workflows 3. Work Intelligence: Measure AI adoption, usage, and ROI of your AI investments With Insightful, you can: • Understand how work happens across teams, processes, and AI • Spot drops in utilization and output early • Track AI adoption, usage, and business impact • Create a custom layout with widgets to see the metrics most relevant to your role • See where work slows, stalls, or creates rework across workflows • Compare performance across teams, roles, or locations • Use real activity data to review work and resolve disputes • Automate time tracking and reporting

Are bugs slipping through your QA process and frustrating your customers? Catching issues early shouldn’t mean overwhelming your team with time-consuming tests. With MuukTest’s AI-driven platform, growing engineering teams reach 95% end-to-end test coverage in just 3 months, delivering quality at speed. By leveraging AI, our QA experts rapidly design, manage, and maintain comprehensive E2E tests for web, mobile, and API applications on the MuukTest platform. Within 8 weeks, we deliver full regression coverage, followed by exploratory and negative testing to uncover hidden bugs and expand test scenarios. We also proactively identify and address flaky tests and false results to ensure the reliability of your tests. Testing early and often allows you to detect bugs in the early stages of your development lifecycle, reducing the burden of technical debt down the line.

AnalyticsCreator is a metadata-driven design application for data warehouse automation and data product engineering across the Microsoft data stack. At its core is the AnalyticsCreator Governed Control Model, which keeps business meaning, data structures, transformation rules, dependencies and technical implementation connected in one controlled project model. Data teams design the required architecture in AnalyticsCreator, then generate native Microsoft assets from that design. Generated assets can include SQL Server objects, SSIS packages, Azure Data Factory pipelines, Microsoft Fabric components, deployment artefacts and Power BI semantic models. AnalyticsCreator supports dimensional, 3NF and hybrid modelling approaches together with ingestion, transformations, delta loading, historisation, Slowly Changing Dimensions, snapshots and repeatable data-processing patterns. Changes made in the model can be propagated across dependent project assets, while lineage, documentation and impact analysis remain connected to the underlying design. This helps teams reduce repetitive engineering work, standardise delivery and understand the effect of change before regenerating affected assets. AnalyticsCreator generates native Microsoft technology rather than requiring a proprietary runtime. Organisations retain ownership of the resulting implementation and can integrate generated assets into existing Git, Azure DevOps and CI/CD processes. Design Intelligence extends this governed project context into AI-assisted data engineering by giving authorised AI tools and agents structured access to metadata, lineage, dependencies and design rules. Typical use cases include enterprise data warehouse development, Microsoft Fabric adoption, SQL Server and SSIS modernisation, governed Power BI delivery, SAP-to-Microsoft analytics architectures and repeatable data product engineering.

"Parasoft delivers an AI‑powered software testing platform that helps organizations continuously release high‑quality software. Our solutions support embedded and enterprise teams by integrating code analysis, testing, virtualization, and coverage into the delivery pipeline to improve security, reliability, and compliance while reducing cost and effort. Parasoft C/C++test provides static analysis, unit testing, code coverage, and requirements traceability for C and C++ applications. It integrates with Eclipse and Visual Studio, supports CI/CD automation, and is TÜV‑certified for safety‑ and security‑critical systems. Parasoft C/C++test CT is a scalable, compliance‑ready solution for C and C++ teams. It integrates into CI/CD workflows, supports open‑source unit testing frameworks, containers, VS Code, Bazel build systems, eliminates IDE dependencies, and is TÜV‑certified for safety‑ and security‑critical development."

Docker takes away repetitive, mundane configuration tasks and is used throughout the development lifecycle for fast, easy and portable application development, desktop and cloud. Docker’s comprehensive end-to-end platform includes UIs, CLIs, APIs and security that are engineered to work together across the entire application delivery lifecycle. Get a head start on your coding by leveraging Docker images to efficiently develop your own unique applications on Windows and Mac. Create your multi-container application using Docker Compose. Integrate with your favorite tools throughout your development pipeline, Docker works with all development tools you use including VS Code, CircleCI and GitHub. Package applications as portable container images to run in any environment consistently from on-premises Kubernetes to AWS ECS, Azure ACI, Google GKE and more. Leverage Docker Trusted Content, including Docker Official Images and images from Docker Verified Publishers.

Kubernetes (K8s) is an open-source system for automating deployment, scaling, and management of containerized applications. It groups containers that make up an application into logical units for easy management and discovery. Kubernetes builds upon 15 years of experience of running production workloads at Google, combined with best-of-breed ideas and practices from the community. Designed on the same principles that allows Google to run billions of containers a week, Kubernetes can scale without increasing your ops team. Whether testing locally or running a global enterprise, Kubernetes flexibility grows with you to deliver your applications consistently and easily no matter how complex your need is. Kubernetes is open source giving you the freedom to take advantage of on-premises, hybrid, or public cloud infrastructure, letting you effortlessly move workloads to where it matters to you.

Azure Monitor maximizes the availability and performance of your applications and services by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on.

Supportbench is a powerful customer service management tool that helps you deliver exceptional customer support. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!

Visure Solutions, Inc. is a leading provider of requirements management tool suites offering a comprehensive collaborative ALM Platform for system engineering industries. Visure’s value proposition is nothing less than the total innovative technology in key functions: standard compliance for safety-critical and business-critical systems. - Requirements and Traceability Management - Test Management - Bug & Issue Tracking - Risk Management - Collaboration Management - Centralized data base, Review/Approval process - Certification Management (Support of many Standard Templates ISO26262, IEC62304, IEC61508, CENELEC50128, DO178/C, FMEA, GAMP5, SPICE, CMMI, etc. + Tool Qualification Package) - Configuration Management, Baselining, History Tracking, Requirements Versioning - Dashboards + Report Customization - Integrated with DOORS, Jama, Siemens Polarion, PTC, Perforce, JIRA, Enterprise Architect, HP ALM, Microfocus ALM, PTC, TFS, Word, Excel, Test RT, RTRT, VectorCAST, LDRA, etc.

By scanning the source code of your applications, CAST Highlight instantly maps your software, generating the insights to understand, improve, and transform it. CIOs, CTOs, Enterprise Architects use CAST to: - Get the true view of all technologies and frameworks - Quantify technical debt and the ways to pay it down - See what’s going to break next, and how best to fix it - Drive cloud adoption faster, knowing what to move and optimize - Prove progress to the board with facts and industry benchmarks Businesses move faster using CAST technology to understand, improve, and transform their software.

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.

Clockify is a time tracking platform that features activity monitoring to help managers and owners understand how teams spend work hours. Beyond standard timesheets, the software provides clear, data-driven insights into tool usage, work progress, and long-term trends that teams can use to improve performance. Clockify serves as a complete productivity hub, helping you log hours, manage projects, and modify daily operations.

Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools. Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.

Raklet is an all-in-one membership management software to grow your organization. Build, grow and monetize your audience through memberships, newsletters and other digital tools. Import your contacts easily and create custom fields. Automate your messages through different channels. Collect one-off or recurring payments. Automate reminders & invoices. Be there for your people whenever they need you, wherever they are. With our mobile app for iOS & Android, you can engage your members on the go or let us develop a branded mobile app just for you. Engage with your audience through different channels like events, private messages, newsletters, and much more. Create your own digital membership cards to check in at the door, and help your members feel more engaged. Use our Zoom integration for online events to track attendees. Raklet's membership management tools enable you to run your organization from a single platform.

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

ElectroNeek is an automation platform that combines AI agents, intelligent document processing, and RPA to automate business processes end to end. Teams build workflows in Studio Pro, a visual drag-and-drop editor with ready-made activities for web and desktop apps, Excel, email, PDFs, databases, and APIs, plus reusable subprograms to keep complex automations organized. IntelliDocs uses AI to extract and validate data from invoices, purchase orders, IDs, and other documents, then passes it directly into your workflows. AI agents add reasoning to bots so they can classify requests, make decisions, and handle exceptions that rule-based automation can't. Bot Runner executes automations attended or unattended on any machine, and Orchestrator lets you schedule, monitor, and manage bots and licenses from one web console. ElectroNeek serves enterprises, mid-market companies, and service partners who deliver automation to their own clients.

Microsoft's Azure is a cloud computing platform that allows for rapid and secure application development, testing and management. Azure. Invent with purpose. Turn ideas into solutions with more than 100 services to build, deploy, and manage applications—in the cloud, on-premises, and at the edge—using the tools and frameworks of your choice. Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow. With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to. On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud. Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups. The cloud you can trust, with the numbers to prove it.

Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates. By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.

Smaply is the leading platform for journey management, empowering teams to design, manage, and scale customer journeys across organizations. Built for those who put customers at the heart of their operations, Smaply offers robust tools to visualize journey maps and personas, enabling clear alignment and shared understanding across departments. Getting started has never been easier – no more fear of the blank page! With Smaply AI you can create a journey map in minutes, while still being 100% in control every step of the way. With Smaply’s journey management functionality, you can create structured journey hierarchies, maintain consistency across touchpoints, and manage journeys as dynamic, living assets. The platform supports centralized governance while offering flexibility, making it ideal for scaling CX initiatives in complex organizations. One of Smaply’s key strengths is its rich ecosystem of integrations, such as Google Analytics, Microsoft 365, Jira any many more.

Turn complex data into visual insights anyone can understand with Suntek Reporting. Eliminate the countless hours spent staring at spreadsheets. Let us decode complex data so the focus can be placed on what’s important - growing the business! Our user-friendly interface scores and tracks business performance. This allows users to know exactly where their business stands in real-time. We break down data sets into simple KPI scores which provide actionable insights that allow for an improved bottom line. With Suntek Reporting’s predictive analytics users can make informed decisions that will lead to: *Increased Revenue *Better Customer Service *Improved Employee Efficiency *Greater Market Share Use Suntek Reporting to eliminate the pain involved in complex reporting, and feel the confidence that comes from improving performance and profitability.

Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.

Crashtest Security is a SaaS-based security vulnerability scanner allowing agile development teams to ensure continuous security before even hitting Production. Our state-of-the-art dynamic application security testing (DAST) solution integrates seamlessly with your dev environment and protects multi-page and JavaScript apps, as well as microservices and APIs. Set up Crashtest Security Suite in minutes, get advanced crawling options, and automate your security. Whether you want to see vulnerabilities within the OWASP Top 10 or you want to go for deep scans, Crashtest Security is here to help you stay on top of your security and protect your code and customers.

SmartGit supports GitHub, Bitbucket, GitLab and Azure DevOps. SmartGit assists Git newbies as well as it makes experienced developers more productive. SmartGit has the same intuitive user interface on Windows, macOS and Linux: - graphical merge and commit history - drag and drop commit reordering, merging or rebase - fast, even for larger repositories Use your SmartGit license on as many machines and operating systems you like. SmartGit comes with special integrations for GitHub, Azure DevOps, BitBucket (as well BitBucket Server) and GitLab to create and resolve Pull Requests and Review Comments. Of course, you can use SmartGit like any other Git client with your own Git repositories or other hosting providers.

isLucid is an AI voice agent platform for call center automation, handling inbound and outbound phone calls without human agents. It automates customer support, appointment scheduling, order processing, lead qualification, and follow-ups with natural, human-like conversations. The platform combines Voice AI and Smart Analytics to deliver real-time call insights, sentiment analysis, and performance monitoring. Each call improves future interactions, creating a scalable, self-learning system. isLucid supports 100+ languages, deploys in as little as two weeks, reduces call handling costs by up to 70%, and provides 24/7 availability with zero wait times. It is used in BPO, healthcare, financial services, telecommunications, insurance, retail, and real estate. For high-security environments, isLucid offers on-premise deployment via dedicated hardware with no cloud dependency.