Best Hotel CRM Software in the UK - Page 2

Our proprietary growth, efficiency and intelligence (GEI) platform keeps you and your team focused on the daily decisions and actions needed to drive your business forward. A customizable dashboard ensures your mission-critical KPIs are front of mind, supported with the business intelligence you need to make sound decisions. Add additional tools from the Telagus marketplace. Already baked in into our platform, you simply select and switch them on as you need them. Increase sales and revenue by nurturing and marketing to your prospects and client lists. Includes form builders, a library of email templates, and auto-responders. Manage and control the workflow of your teams and individuals through our project management, task, and collaboration tools. Track key tasks, set deadlines, assign collaborators, and more.

Earn higher revenue, increase productivity through our generative AI, streamline operations, and lower costs through WhatsApp, SMS, email, and other messaging apps. Enable check-in with weblink even before guests arrive with document upload and preference collection. Offer upgrades, F&B, and other amenities before arrival and during the entire guest stay. Share your branded hotel web app with guests with all the information they wish for. Send checkout intimation, share invoice, and let guests pay and checkout from their room. Run highly personalized and segmented offers to earn higher rebookings and revenue from marketing. Track guest requests and complete delivery in record time. Keep everyone in the department in the loop of what’s happening.

Helping accommodation providers increase revenue and guest satisfaction through better guest relationship management. LoungeUp is a unified platform that collects, structures, and enriches guest data so that you can manage communications with guests on any channel, build a seamless experience, and drive guest engagement. Communicate with your guests on their favourite channels. Send the right message at the right time using our platform’s intelligence. Provide an outstanding level of service tailored to each guest.

World-class product, world-class support. We go the extra mile for you, so you can go the extra mile for your guests. Customized for any business. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our implementation pros will work with you to ensure a perfect fit between your business and our solutions. We will show you how to use our tools to save time and earn more money with each and every guest transaction. Changing software does not have to be painful. All of our work is guaranteed. We are committed to providing you complete satisfaction or we will refund your money. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our solutions will manage your reservations, deposits, check ins, check-outs, guest folios, payments, sales & audit reports, etc.

A powerful CRM to help you know all your showroom visits, bookings, vehicle sales, loans & payment schedules. Set sales targets for your company revenue-wise for a month, quarter, half-year, etc. Set, track and monitor sales targets for your business and banking sales team members respectively. Monitor & manage the sales performance of your business and sales teams. View the status of each follow-up and prioritize leads to get more account openings faster. See the condition of each lead follow-up & prioritize accordingly to sell more, faster.

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

With Amadeus Hotels, you can book easily with our wide range of quality content from top hotel chains, independent properties, regional and global aggregators, as well as Amadeus Value Hotels, our own hotel aggregator where you decide the price. Our solutions are targeted toward different points of sale, so you can pick the one that works best for you. At Amadeus, we care about providing the highest quality products and services to help you serve your customers. That's why we've partnered with thousands of hotel properties to provide a centralized content repository that's fast, reliable and easy to use. We’re able to cater to all types of guests, including your leisure travel clients. Take advantage of standardized content that makes the selling process easier. To ensure that you and your customers can make informed decisions, all the information you need is right at your fingertips, including descriptive content, rich pictures and multi-media content for each hotel.

Enjay CRM comes with the flexibility to deploy on our cloud, public cloud or private cloud. It can even be deployed at your server locations. In case you choose to deploy it on your servers, we provide a secured, optimized and hardened operating system to run the CRM software. Enjay CRM is hosted with the largest data centers in India to give your best performance and security. Proper DR (Disaster Recovery) is implemented at other data centers to provide you business continuity. Access to your data is restricted by Firewalls and security managed by professionals. Regular user level, group-level data access control is built-in. We also provide you proper NDA, SLA and privacy policy to make sure that your business information remains secure. Enjay CRM software is designed with flexibility and scalability in mind. Guests and travellers come directly come to the Hotel and enquire or book. Your booking staff gets all that into CRM.

NAVIS is a technology solutions company dedicated to leading the most courageous and creative hospitality teams to new heights of performance and profitability through innovative solutions, improved data, committed partnerships, and an unquenchable desire to drive your properties to success. As the #1 reservation sales and marketing platform our innovative direct booking technologies and personalized, strategic stewardship help drive, capture, nurture and convert more of your reservation demand into highly profitable direct bookings. Capitalize on your existing leisure demand by capturing booked & unbooked guests across web, voice, OTA, and email channels. Book guests with sales & marketing strategies that generate industry-leading conversion rate & ADR. Engage guests & build loyalty across channels throughout their booking & travel experience. Understand what campaigns are working and reach out at the right time with a complete view of leads and guests.

Quore streamlines the tracking and management of hospitality processes and sanitization efforts to ensure your hotel runs seamlessly and maintains brand, quality and sanitization standards. From day-to-day operations to last-minute projects, we’ll help you take care of your hotel and your guests—for everyone’s peace of mind. Ownership groups can keep track of their entire portfolio in Quore, no matter where their properties are! Smarter housekeeping means guest-ready rooms. Quore lets you clean faster, easier and all around better. Connect your teams across floors, properties and shifts—without loud radios disturbing your guests. Increase visibility across properties and staff accountability save time—and money.

TRACK’s Hotel CRM is an enterprise solution that connects all of your guest data points in one central location and drives increased direct bookings and retention by engaging the guests with timely messaging throughout the guest life cycle. Over the years hoteliers have had to piece together many disconnected systems to be able to communicate and market to their guests effectively. TRACK’s Hotel CRM empowers hoteliers and marketing professionals to consolidate multiple software systems into one with Omni-Channel tools for marketing and guest communications, seamlessly connecting all of your data in one place, with one subscription cost and one API. Customize and personalize pre-stay messaging for an improved guest experience. Create and send automated confirmation emails and text messages after a reservation is made.

For-Sight Guest Engagement is a Marketing and Hotel CRM solution designed to enhance your guest experience by driving direct bookings, enhancing your data and maximizing your marketing. Our solution harvests data from your Property Management System (PMS) and other core transactional hotel systems including Point of Sale, Reputation Management and Wifi registration to name a few. It then consistently assimilates information to create a central source of truth for each guest and their journey through every hotel touchpoint. Run deep dive queries on your data with our easy to use and intuitive Query Engine. Save and schedule regular queries to save you time. Segment your data to allow you to deliver personalized omnichannel communications to your guests, enhancing their experience and driving upsell opportunities. Delivering a personalized guest experience not only encourages brand loyalty and direct bookings but also delivers greater ROI on your marketing and less reliance on OTAs.

Increase guest engagement with relevant, timely marketing campaigns tailored to each guest. Our all-new AI-Powered Hotel CRM software tracks every guest behavior in real-time, creates real-time segments with personalized recommendations, and enables customer-centric marketing across all your channels. Combine all guest attributes from across your systems, including message engagement, website behavior, and PMS profile information, into a single customer view of each guest, allowing for true 1:1 marketing. Target drip campaigns to guests based on their unique potential value, sentiment, and propensity, determined in real-time through a holistic view of guest research and booking behavior patterns. Engage the right guests for each campaign with automated segmentation recommendations, powered by Blueshift’s machine learning algorithms and Fuel’s data scientists. Guests will receive messages at the precise times they are most likely to interact with your brand.

We use full automation so you can deliver more human, personal, and consistent quality service with every interaction with your guests. Manage every aspect of your guest relationship with WhatsApp Business API Messenger you can get your message to new markets and expand your business opportunities. The possibilities are limitless. New age of traveling is ahead of us. Travelers with heightened expectations will ask for a personalized experience, tailored only for their needs. To succeed, hotels will need to offer seamless experiences, tailored to individual guests before, during, and after the stay itself. This solution uses BookingWhizz technology to connect systems, channels, and teams to inspire more bookings. Together with smarter, more personalized points-based reward systems and rewards programs, you’ll be able to create experiences that delight guests. And by curating feedback, previous guests’ experiences and interactions, you can build loyalty and keep them coming back.

Don’t lose any lead with effective marketing automation & retargeting. Structure your customer data, automate your marketing, convert every opportunity for your business. A hotel-specific solution to engage and retain your guests. We offer powerful integration with the PM, your guest data is processed automatically and ready to use for your marketing campaigns. No more complex queries, CSV downloads and painful data processes. With Hotelappz, you can focus in powering up your hotel brand, designing impactful offers and in automating essential touchpoints, so that your guests remember you and are more willing to come back. Powerful automation for a trouble-free set-up, booking confirmation, pre-stay, in-stay, post-stay, re-activation. An open-API being able to connect with your full IT ecosystem. Easily scalable for new services (self-check-in, POS, wifi, ratings, business intelligence, etc.)

The intelligence platform that unlocks powerful insights from hotel and guest data. Delight each guest by acknowledging the relationship online and on property. Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel. The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively. Built for modern hoteliers, interact with your data any way you choose. Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques. Interact with your enhanced data any way you choose from one visually rich, user-friendly interface.

We reduce spend and deliver more direct bookings for hotels. Noetic is a hotel technology specialist with the technology and talent that will beat your OTA and digital marketing agency hands down. A contactless experience with remote check-in/check-out, digital keys and in-app payments to support social distancing, increase loyalty and acquire more direct bookings. Noetic has developed innovative hotel technology that unifies your systems seamlessly, consolidating data to create a single view of ‘everything’. Your bookers, and guests, what they spend, where, when and how often. What it cost to acquire them and what CRM support they’re receiving. All driven by a focus on delivering maximum customer value over time to the business. Our solutions help you acquire the best customers direct, migrate indirect bookers to book via direct channels and retain them as loyal customers. Our technology enables us to optimize your media spend and deliver much more effective digital marketing.

With the Smart Host CRM software, you turn your guest data into gold! Together, we will ensure that your first-time visitors become loyal and high-revenue regulars. Smart Host is your solution for professional guest management and personalized communication. Use Smart Host and make intelligent use of your guest data. From the creation of offers, to the newsletter campaign, you communicate with your guests in a target-oriented manner and increase your booking volume. In addition, we automate standardized processes and give you more time for personal conversations with your guests. It not only sounds simple, it is simple! Don't get stuck with the valuable guest data you already have in your PMS. Use your data to improve the quality of your communication and offer your guests a unique vacation experience. With our Smart Host products, you can do just that. Impress your guests with the very first offer.

Our products leverage the power of Microsoft Dynamics 365 Power Platform to bring to life a set of Powerful customer relationship management tools specialized for the hospitality industry. Resorts, hotels, spas, restaurants, golf courses, and hospitality management companies of all sizes can benefit from our solutions. By unifying guest engagements in a single platform you will build a complete 360° Profile of your customers. We offer two products HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 is the perfect small footprint solution for CORE CRM features like automated messaging and targeted email marketing. Hospitality Suite CRM offers the same core features of HotelCRM 365 along with many extended features to manage your guest relationships end-to-end. Then Hospitality Suite CRM takes over to become your management system for all guest interactions from marketing to tracking customer complaints, amenities requests, gift cards & more.

Our products leverage the power of Microsoft Dynamics 365 Power Platform to bring to life a set of Powerful customer relationship management tools specialized for the hospitality industry. Resorts, hotels, spas, restaurants, golf courses, and hospitality management companies of all sizes can benefit from our solutions. By unifying guest engagements in a single platform you will build a complete 360° Profile of your customers. We offer two products HotelCRM 365 and Hospitality Suite CRM. At its heart, Microsoft Dynamics 365 Customer Engagement is a software development platform. Dynamics 365 is completely extensible, designed with customization in mind. The core of the product is what Microsoft calls the xRM Platform (anything relationship management). While the product comes from Microsoft with some powerful generic CRM features, these features are not tailored for hospitality. This is where Hospitality Suite CRM comes in.

Competition for hotel guests is more intense than ever. Understanding who your guests and prospects are and personalizing your communications with them dramatically improves your ability to build loyalty and drive repeat business – and edge out your competitors. Amadeus’s Guest Management Solutions (GMS) is more than just a customer relationship management (CRM) tool, it offers a comprehensive suite of marketing automation tools to engage your hotel guests and drive incremental revenue. Target guests with the right message at the right time, even as their behaviors change, and seamlessly customize your outreach before, during, and after their stay. Maximize the value of your guest data to continuously drive revenue and engagement for your hotel. Discover all the new hospitality-specific features of the GMS Email Center that make it fast and easy to build elegant and impactful communications.

While other CRM systems only see limited information from third-party providers’ systems, Maverick helps you know, recognize, and reward your best guests—no matter how they booked. Hoteliers using Maverick know their OTA customers the same way they know their direct customers. The robust, powerful guest management software gathers all guests’ profile data from the Windsurfer® CRS and aggregates it. It matches and cleanses profiles and creates microsegments that optimize recommendations for guest communication. Maverick also provides a built-in, easy-to-use, integrated marketing program for email and text message marketing and campaign management. Profile Management includes cleansing data and consolidating guest profile data from all connected systems, which provides a comprehensive view of guests and their habits and behavior. Users can define standard fields, profile match, and merge criteria.

Our custom hotel modules let hoteliers quickly add, edit & archive special offers. Easily update accommodation details, deploy homepage pop-ups and alerts. Create beautiful restaurant menus and curate & populate area attractions on our customizable map widget. Your hotel website is the single greatest asset in your direct booking strategy. That's why templated websites will never cut it. Our hotel content management system gives our design and development team the unique ability to build award-winning custom websites that are 100% editable. All your sales and marketing stats in one custom dashboard. We’re proud to partner with serious hoteliers, hotel management companies, and asset management firms seeking to outperform their compset, improve bottom-line profitability, and decrease OTA-dependence. Using our own best-in-class technology, we design and deliver all-inclusive digital solutions that ensure maximum traffic and conversions across all channels.

Boost bookings across all OTA channels while maintaining a positive market mix. Efficiently manage availability, rates and inventory in a central location to maximize the exposure of unsold inventory. Connect with more than 400 global, regional, and specialty OTAs, wholesalers and tour operators. Partner with local or regional players to drive demand to your property from specific markets or with Alternate Accommodations partners to capture specific segments. Enable greater rate parity to maximize direct bookings and compete more fairly with OTAs when compared side by side on Metasearch sites. Leverage our iHOS Self-Management Tool with content APIs for top OTA partners to create new content and enable immediate updates through a single portal.

hotelierAI is our innovative, all-in-one guest management, CRM, data and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manage your social media channels more effectively and control the review scores for your hotel.Going beyond traditional CRM capability, hotelierAI analyses guests’ historical spend, stay behaviour and social attributes giving you an invaluable insight into the characteristics and needs of your core customers. Understand the requirements of guests making direct bookings and gain insights into the most valuable guest segments. Build floating guest profiles that can be shared with customer facing teams across your properties.

Email opens and clicks, social media analytics, and more. This is the first piece of the puzzle. So you compelled a prospect to click on something. Getting better, but we need more data to truly understand your campaign ROI. Good to know what is drawing them closer to a purchase, especially if you have multiple calls-to-action. We are making progress. At Clairvoyix, it all starts with the best marketing database in the business, the Clairvoyix Knowledge Factory, which makes all other enhancements possible and maximizes return on your direct marketing investments. At Clairvoyix we pride ourselves on understanding that there is a science and an art to direct marketing. We also know that one cannot exist without the other. We invest heavily in our technology platform, and utilize the technologies of Microsoft and Oracle to ensure the best possible performance, security, scalability, and investment protection.

Acteol (an Access company) is the enterprise CRM solution for the hospitality, retail, and leisure sectors that helps operators track every guest interaction to create a powerful single customer view. We work closely with our hospitality customers to help them better understand their customers and data and deliver more effective sales and marketing campaigns with a better ROI. With over 70 integrations to leading hospitality platforms and with over 10 modules ranging from feedback and inquiries, and surveys to social and loyalty we enable customers to do more with their data. Simply we’ll help you connect, segment, engage and measure. Bring all of your data together to create a powerful single customer view. Identify the customers of the most value and the ones who need a bit of nurturing. Send personalized and targeted messages to your customers. Measure your performance and gain insight from ongoing analysis.

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.