Tripsee Concierge
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.
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Fuel AI-Powered CRM
Increase guest engagement with relevant, timely marketing campaigns tailored to each guest. Our all-new AI-Powered Hotel CRM software tracks every guest behavior in real-time, creates real-time segments with personalized recommendations, and enables customer-centric marketing across all your channels. Combine all guest attributes from across your systems, including message engagement, website behavior, and PMS profile information, into a single customer view of each guest, allowing for true 1:1 marketing. Target drip campaigns to guests based on their unique potential value, sentiment, and propensity, determined in real-time through a holistic view of guest research and booking behavior patterns. Engage the right guests for each campaign with automated segmentation recommendations, powered by Blueshift’s machine learning algorithms and Fuel’s data scientists. Guests will receive messages at the precise times they are most likely to interact with your brand.
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NAVIS Direct Booking Platform
NAVIS is a technology solutions company dedicated to leading the most courageous and creative hospitality teams to new heights of performance and profitability through innovative solutions, improved data, committed partnerships, and an unquenchable desire to drive your properties to success. As the #1 reservation sales and marketing platform our innovative direct booking technologies and personalized, strategic stewardship help drive, capture, nurture and convert more of your reservation demand into highly profitable direct bookings. Capitalize on your existing leisure demand by capturing booked & unbooked guests across web, voice, OTA, and email channels. Book guests with sales & marketing strategies that generate industry-leading conversion rate & ADR. Engage guests & build loyalty across channels throughout their booking & travel experience. Understand what campaigns are working and reach out at the right time with a complete view of leads and guests.
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Concilio
The intelligence platform that unlocks powerful insights from hotel and guest data. Delight each guest by acknowledging the relationship online and on property. Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel. The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively. Built for modern hoteliers, interact with your data any way you choose. Effortlessly navigate through intuitive dashboards to extract guest personas and segments. Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream. Enrich your guest profiles with additional insights using proprietary classification and segmentation techniques. Interact with your enhanced data any way you choose from one visually rich, user-friendly interface.
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