Best Customer Service Software - Page 72
View:
Compare the Top Customer Service Software as of June 2026 - Page 72
Sort By:
-
1
Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
2
Chat2Desk
Chat2Desk
Chat2Desk is a chat center for businesses. It helps businesses improve interaction with existing customers and attract new ones. The service also allows you to improve the efficiency of processes and automate work tasks. Chat2Desk supports omnichannel communication, allowing you to add all popular messengers and social networks in one window to make it convenient for customers to communicate with the company. Chatbots, including those with AI, help automate communication with customers and solve their standard questions. Chat2Desk also has a widget with online chat to the website - customers will quickly get help or the information they need. Ability to connect to CRM systems and any other tools thanks to the open API.Starting Price: 10 -
3
Intapp Intake
Intapp
Quickly capture critical risk-related information about your new and recurring business with Intapp Intake. Conduct thorough due diligence with speed and accuracy, using modern business processes, including dynamic risk-based questionnaires, workflows, and scoring models that integrate with your other systems and trusted third-party data sources. Collect information and assess risk with greater speed and accuracy. Align your onboarding decisions with your firm’s strategy. Centralize the critical information and processes that protect your firm. Design better processes with dynamic workflows, forms, and approval routing. Enforce firm policies through the automated creation and collection of engagement letters. Streamline the collection of external information for internal risk assessment processes, such as lateral hires or AML. Align onboarding decisions with your firm’s risk appetite using defined risk-scoring metrics. -
4
Skalin
Skalin
Skalin helps B2B SaaS better onboard, engage, and grow their customers with its 360° view, AI-powered Health Scores, and powerful automation capabilities. Skalin automatically fetches customers' data from the tools you're already using, including your SaaS product, CRM, and workspace. View customer health, product usage, emails, support requests, meetings, and revenue data at a glance. Our self-learning algorithms silently mine your customer data and autonomously detect risky behavior. Say goodbye to the clumsy "if-then-that" rules of the past. Our built-in AI works for you from day-one without any setup. Identify customers who need your attention. Spend less time guessing and more time helping your customers. Use in-built templates and fine-tune them to do work your way. Prevent team members from reinventing the wheel and manage automatically what needs to happen and when it needs to be done. -
5
Liveforce
Liveforce
Your customers want instant service and a real human connection — something they can’t get from bots. At Liveforce, we identify, interact with, and convert your customers. We discover, capture, and qualify your 3X more leads, even while you sleep. We interact, capture and qualify leads from every channel, 24x7. At Liveforce, the world’s best industry expert sales agents are standing by around the clock to build better relationships and boost conversions. Use our FREE all-purpose CRM software to automate your sales process, track deals and analyze sales data without breaking the bank. -
6
TEZ ERP
TEZ ERP
Most businesses use accounting software only for compliance. Modern businesses need real-time data and analytics to stay ahead of the competition. Traditional tools do not provide integrated solution. You are forced to use excel sheets or multiple tools, which leads to duplication of work, waste of time and resources. An integrated solution which allows you to manage all aspects of your business, can help you save a lot of time and money. TEZ ERP® is a proven cloud-based business management solution, used by thousands of Traders, Manufactures and Service Providers, to manage their Leads, Orders, Accounts, Inventory, Finance, Taxation, Documents, Jobs, Time-Sheets, Payroll and after-sales-service. -
7
Go Big Reviews
Go Big Reviews
We help businesses, like yours, gather and manage online reviews from customers. We work with all types of businesses, including dentists, doctors, plumbers, HVAC contractors, Veterinarians, Home Inspectors, Accountants, Realtors and MANY, MANY more.Starting Price: $59/months -
8
Obenan
Obenan
Obenan Intelligence (Obi) is your 24/7 AI co-worker for digital marketing, designed to eliminate the complexity, stress, and guesswork that hold business owners back. Obi continuously analyzes your reviews, visibility, and sales data to identify what’s working—so you stop wasting time and money on ineffective marketing. It drafts professional, on-brand responses to reviews, automatically fixes your business information across the web, and creates AI-ready content that boosts your visibility on Google and AI search. Whether you run a single location or manage multiple branches, Obi ensures your brand is consistent, credible, and discoverable. With Obenan, you get more than a tool—you gain a trusted partner working quietly in the background to keep your marketing running, your reputation protected, and your business in front of the right customers. Be Seen. Be AI Visible. -
9
Verint Engagement Data Hub
Verint
With Verint Engagement Data Hub, your contact center, branches, web & mobile sites, and overall enterprise can transform into an efficient, data-driven organization. All the behavioral data generated over the course of interacting with your customers is engagement data. Transcripts and recordings of interactions between customers and employees, across voice, digital, and social channels. Surveys and feedback from customers on their interaction experiences. Operational data about each interaction such as handle time, hold time, quality score, etc. Engagement data can range from average handle time metrics to your customer’s feedback on the interaction, as well as the sentiment of your customers and employees. This data is critical for your business, but it often exists in disconnected silos. Without a way to connect these silos, the information you need to make real-time, data-driven decisions remains out of reach. -
10
Auralis
Auralis AI
Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation.Starting Price: $499 per month -
11
Happoin
Happoin
Automate the appointment schedule through your business's WhatsApp 1. Appointment reminders from your own WhatsApp number 2. WhatsApp ChatBot for 24/7 attention 3. Reservations and payments website 4. Multiple payment options 7. Integration with Google Calendar and othersStarting Price: $13/month/user -
12
Alltius
Alltius
Delight customers in every conversation, all the time. Our AI-driven workflows make it happen 99.9% of the time. Circling through multiple tabs just to understand what you offer. Sitting in sales calls, listening to a pitch that isn’t relevant to them. Searching your FAQ for answers to their problems endlessly. Losing valuable time as they wait for your team to find a solution. Use Alltius’ AI agents to delight your customers with experiences that leave them amazed after every conversation. Enable your customers to find information, solve problems or take action, autonomously, with just a simple empathic conversation. Customers receive tailored demos that match their unique needs, get instant answers during calls, and receive relevant follow-ups, turning a potential "maybe" into a resounding “yes”. Provide your customers with instant resolutions on every call, offering personalized responses across any channel, available. -
13
ReplyGenius
ReplyGenius
ReplyGenius is an AI-powered customer review analysis tool that transforms reviews into actionable insights in just 30 seconds. The software analyzes customer reviews from multiple platforms including Amazon, Trustpilot, Google Maps, and Google Play Store. It provides comprehensive reports including NPS (Net Promoter Score), SWOT analysis, sentiment analysis, review drivers, timeline charts, popular phrases extraction, and buyer personas. The tool can analyze thousands of reviews instantly and generates exportable PDF reports.Starting Price: $18 -
14
VENMATE
VENMATE
Elevate your customer lifetime value with VENMATE, the all-in-one platform that drives satisfaction, customer retention, and growth. Gain a 360-degree view, anticipate needs and turn every customer into a champion. Gain deep insights into customer behavior and preferences to enhance satisfaction and loyalty. Streamline your customer success operations to enhance efficiency and deliver outstanding experiences. Boost your bottom line by reducing customer churn and maximizing upsell opportunities. Accelerate your time to value with VENMATE’s streamlined onboarding and implementation module. Our platform ensures you never lose track of tasks, leveraging playbooks to provide a structured and efficient onboarding experience. Centralize your customer data from various tools and help your customer success team document every interaction seamlessly with VENMATE. Guide your customers effectively on their journey, gathering valuable feedback to continuously improve their experience. -
15
Formalize
Formalize
Drive more revenue with a sophisticated, end-to-end onboarding experience. Build brilliant customer experiences and keep risk in check with best-in-breed tools. Your entire funnel is under one roof, from lead qualification and KYB to e-signatures, segmentation, and meeting scheduling. Leverage building blocks like custom rules and no-code workflows to automate all of your identity and onboarding processes. Website reviews, sanction screening, and social media checks, on an on-going basis. Clear the path for low-risk users with the smoothest experience. Dynamically adjust application experience in real-time based on risk scores from first and third-party sources. Pinpoint friction points where leads abandon, down to the second or field, with comprehensive analytics and screen recordings. Maximize conversion and boost productivity by 10x. Say goodbye to tedious manual tasks and hello to effortless automation. -
16
Binderr
Binderr
Streamline your compliance process and drive efficiency. The market-leading platform with live data sync and custom questionnaires. AI-powered facial recognition technology and identity verification. Biometrics and NFC-based authentication with global coverage. Proof of address checks and iBeta certification. Onboard clients digitally with ease, eliminating the need for certified copies. Create your customizable questionnaires using your firm’s branding. Select questionnaires from our template library. Data is live-synced with the client profile and risk assessments. Fully customizable risk assessments tailored precisely to each firm's unique risk tolerance. Get daily updates on jurisdictional risk from more than 10 sources. Whether you’re a small firm or a fully distributed compliance team around the world, Binderr allows you to focus on what truly matters, your clients and your growth. -
17
Churned
Churned
Integrate all your customer data from any tech stack and get a clear overview of relevant data for each customer, including risk levels, churn rates, and usage trends. Unify your data to get a complete overview of your customers' health and trends. Use Churned's insights to take a proactive approach to fighting churn and identify the actions you should take to prevent customers from churning. AI-based health scores, key churn drivers, and next best actions. Automated alerts when a customer is at risk or an opportunity arises. Easy-to-understand results based on customer segments. Get automated alerts when a customer is at risk or an opportunity arises, and execute the right engagement proactively with customers in poor health. Maximize growth opportunities with the healthiest customers. Boost your business's growth with Churned's automated next-best product offerings and personalized customer contact channels.Starting Price: €199 per month -
18
ELM Learning
ELM Learning
ELM Learning is an eLearning company that creates smart, beautiful learning experiences to engage employees and create real change. Our entire process is centered around understanding the customer’s needs and building the perfect learning experience for the target audience. ELM offers a range of services, including custom eLearning development, instructor-led training, learning strategy, and corporate training. We utilize neurolearning principles, design thinking, and compelling storytelling to create engaging experiences based on how people actually learn. We are committed to continuous learning and support organizations on their journey to change the way they train their employees and leverage their knowledge. Our team brings a wealth of diverse experience to their projects, including authors, indoor horticulturists, Ph.D. holders in physics, weekend DJs, and award-winning learning architects. -
19
WebAgent
WebAgent.ai
WebAgent.ai offers a no-code platform for creating custom AI-powered chatbots, enhancing website customer support and engagement. Users can train chatbots with uploaded documents or website content data, ensuring accurate responses to unique queries. The platform allows for appearance customization to align with company branding. Chatbots can be programmed with specific instructions to tailor interactions for customer support, sales, or onboarding. Conversations are stored for insights, aiding in refining strategies and product development. Additionally, the chatbot facilitates lead generation by collecting contact info and providing conversation context. WebAgent can also function as an internal knowledge base, streamlining access to company information.Starting Price: $29/month -
20
Ultimate
Zendesk
Scale your support smarter with generative AI. Automate +80% of your support requests across all digital channels with the next generation of AI-powered bots. Effortlessly elevate CX, empower your agents, and enhance efficiency with Ultimate’s AI agents. Set out on the path to scalable support success with Ultimate's AI agents. As a part of Zendesk, we bring the tools, the team, and the tactics that can take you from 0 to +80% automation across digital support channels, including chat, email, messaging, and more. Welcome to the easiest way to get started with support automation. Connect UltimateGPT to your help center to build a bot that's able to resolve requests, escalate to an agent if needed, and requires absolutely no training or maintenance. -
21
Claimly
ITSM Software S.A.
Claimly is a cutting-edge software platform designed to simplify and optimize the process of managing complaints and claims. Whether you’re a business handling customer feedback or managing service disputes, Claimly empowers you with tools to ensure efficiency, transparency, and customer satisfaction. Key features include: Centralized Management: Track and organize complaints and claims in one intuitive dashboard. Customizable case types: Adapt processes to fit your business needs for maximum efficiency. Real-Time Updates: Keep stakeholders informed with automated notifications and status tracking. Email integration: Gain insights into trends and performance to continually improve operations. User-Friendly Interface: Simple navigation ensures your team gets up to speed quickly. Claimly is built for businesses that prioritize accountability, responsiveness, and customer trust. Make complaint and claim management a seamless experience with Claimly.Starting Price: $8/month/agent -
22
Prolong
Prolong
Enable seamless and profitable care & repair services. Elevate customer engagement, and watch your bottom line thrive. Prolong fits effortlessly into your existing systems with quick setup & instant benefits realization. Pilot after-sales ROI, secure a state-of-the-art post-purchase experience & increase product sustainability. Top brands trust Prolong because we are the best at increasing business value and boosting customer loyalty. Add up to 15% to the average purchase value thanks to maintenance services. Drive the path towards a circular economy and extend your product lifetime while bringing your CSR results to the next level. Boost your customer retention & increase loyalty by upgrading the post-purchase experience. Increase your product lifespans; less waste, and more value. Elevate your brand's commitment to sustainability by extending the lifespan of each product and reducing waste, all while championing a new era of consumer trust and loyalty. -
23
Nightbot
Nightbot
Nightbot is a cloud-hosted chatbot designed to automate live stream chats across platforms like Twitch, YouTube, Trovo, and Noice, enabling streamers to focus more on content creation. It offers a user-friendly dashboard that provides insights into chat activity, top commands, and more. With customizable features, users can fine-tune settings to their preferences. Nightbot includes spam filters to automatically remove unwanted content and supports custom commands for dynamic responses to common questions or promotional links. It provides fully searchable chat logs to review deleted messages or banned users. Additional features include song requests from YouTube, a giveaway system to select winners among viewers, and timers for automatic message posting. Advanced functionalities allow loyal viewers to be designated as regulars, granting them extra permissions and support for command variables enabling dynamic responses by accepting user input and querying remote APIs. -
24
Opinnate
Opinnate
As opposed to incumbent technologies, the intelligent and lightweight Opinnate platform makes automated network security policy management attainable for enterprises of all sizes. We offer numerous benefits that can help organizations improve their security posture, streamline operations, and comply with regulatory requirements. Every enterprise must keep its firewalls compliant with best practices and standards. Eliminate boundaries in network security policy management. Analyze, optimize, automate & audit your security policies easily. Rule optimization stands as a vital aspect in the maintenance and management of firewalls. Policy change automation becomes necessary when multiple firewalls, each from different vendors, are in place and there is a high volume of policy change requests. In multi-vendor topologies, the firewall policies may not be centrally managed since each vendor has its own management system. -
25
Amity Bots
Amity Solutions
Amity Bots is a scalable enterprise AI chatbot solution that enables businesses to provide customers with a first-class experience 24/7. By integrating with platforms like LINE, Facebook, and web or mobile applications, Amity Bots facilitates seamless customer engagement across multiple channels. The platform automates marketing activities, personalizes customer interactions, and enhances sales effectiveness by generating and qualifying leads automatically. It also improves customer experience by offering round-the-clock support, reducing repetitive responses, and saving time and costs. Key features include multi-channel chat management, user profile and context tracking, co-pilot live chat, AI-powered decision-making, flexible integration options, and comprehensive analytics and reporting tools. Amity Bots supports message templates, product catalogs, multi-language capabilities, and bulk import/export functions. -
26
Tollring
Amity Solutions
Drive productivity and transform customer experience with Tollring’s actionable intelligence. With options including call recording with AI analytics, call analytics, and collaboration analytics, you’ll have all the information you need to succeed. Make decisions that drive sales and transform your customer experience. From call recordings to collaboration data, Tollring provides a holistic view of your business communication, across every team, both internally and externally facing. Identify trends, measure performance, and drive business success at a high level, and dive deep into the conversations that matter. Unlock the opportunities within your communications platform. Our industry-leading call recording solution ensures that every call is not only captured and stored securely, but leverages the power of AI to deliver deep insights that deliver value in the now and for the future. -
27
CheckYa
CheckYa
Offer free or paid 1:1 bookings. Set your schedule, sync your calendar, and let clients book with ease—no upfront charges.Starting Price: $49 per month -
28
LiveChat4Dynamics
Inogic
LiveChat4Dynamics is a seamless integration tool that brings live chat functionality directly into Dynamics 365 CRM. It provides a unified platform to connect, track, and engage website visitors effortlessly, eliminating the need to switch between multiple platforms. Key Features: Instant Chatting for Website Visitors Instant Notification within CRM Create a CRM Record from LiveChat (OOB or any Custom Entity) Track Conversation History within CRM -
29
ACF Technologies
ACF Technologies
ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more. -
30
Echo AI
Echo AI
Echo AI is the first generative AI-native conversation intelligence platform that transforms every word your customers say into actionable insights to drive growth. It analyzes every single conversation across all channels with human-level depth, providing leaders with answers to critical strategic questions that enhance growth and retention. Built from the ground up on generative AI, Echo AI supports all major third-party and hosted large language models, with new models continually added and evaluated to ensure access to the latest advancements. Users can begin analyzing conversations immediately without training, or utilize powerful, prompt-level customization to meet specific requirements. The platform's infrastructure generates hundreds of millions of data points from millions of conversations with over 95% accuracy, designed to handle enterprise-scale operations. Echo AI detects subtle intent and retention signals from customer data.
