Best Customer Service Software - Page 37
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Compare the Top Customer Service Software as of June 2026 - Page 37
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1
NoSho
NoSho
NoSho is a streamlined scheduling tool aimed at service-based businesses that want to fill last-minute availability and avoid no-shows with minimal friction. With NoSho, a business sets up a simple profile and gets a unique link; no need to download an app, integrate complex tools, or navigate clunky booking systems. Through this link, businesses can list available time slots and let clients book them securely by placing a deposit. As soon as a slot is posted, everyone on the waitlist is notified automatically, and bookings convert only when a client commits, reducing the chance of cancellations or empty slots. It combines payment, scheduling, waitlists, and notifications (email or WhatsApp) into one flow, so businesses no longer need to chase DMs or rely on ephemeral social media posts to fill their schedule. Because NoSho is built to be simple and intuitive, it’s accessible even for users without technical or design experience.Starting Price: $25.15 per month -
2
TimeFlux
TimeFlux
TimeFlux is the intelligent scheduling solution built to help digital agencies, consultancies, and dev shops orchestrate their time effectively. Unlike competitors that gate essential collaboration features behind expensive innovative tiers, TimeFlux democratizes team scheduling by treating "Round Robin" and "Collective" availability as standard features. Whether you need to automatically route sales calls to the next available representative or coordinate complex project kickoffs with multiple team members, TimeFlux handles the logic instantly. The platform seamlessly integrates with Google Calendar to prevent double-booking and offers a premium, modern booking interface that reflects the quality of your own brand. Key Features - Round Robin Scheduling; - Collective Events; - Lead Dashboard; - Real-Time Sync; - Team Directory; - Pro Widget.Starting Price: $8/month/person -
3
MagicBooking
MagicBooking
MagicBooking is an all-in-one, cloud-based booking and childcare management software that automates administrative work, simplifies booking and payment processes, and centralizes communication and records in a single dashboard for schools, clubs, and childcare activity providers. It offers 24/7 online booking access with real-time availability, powerful booking rules, waiting lists, instant confirmations, and automated financial settings like payment plans, discounts, deposits, overdue limits, and compliance with GDPR and other standards. It supports secure online payments, integrates with management information systems (MIS), and reduces manual tasks by handling registers, attendance tracking, emails and SMS communication, and digital document generation. MagicBooking’s interface is designed to be user friendly for both staff and parents, helping streamline wraparound care, extracurricular clubs, school trips, dinners, and events while reclaiming significant admin time.Starting Price: $79.63 per month -
4
EasyDesk
EasyDesk AS
EasyDesk is a modern ticketing and customer support solution designed to help teams respond to customer requests faster and more efficiently. It centralizes customer messages from email, chat, and social channels into a single dashboard for easy management. EasyDesk offers advanced ticket organization using filters, tags, and automation to streamline workflows and assignments. Built-in SLA tracking helps teams prioritize urgent issues and maintain service quality. Canned responses and knowledge base articles reduce repetitive work and speed up resolution times. The platform is quick to set up, easy to use, and supported by 24/7 customer assistance on all plans. Overall, EasyDesk enables businesses to scale their support operations while improving customer satisfaction.Starting Price: $29/month -
5
Bizrate Insights
Bizrate Insights
Bizrate Insights is a customer feedback and experience platform that collects verified voice-of-customer data at key stages of the online shopping journey, including pre-purchase, purchase, and fulfillment, then turns that data into actionable insights to help brands improve satisfaction, retention, and growth. It enables unlimited survey invitations and responses, tracks metrics such as Net Promoter Score (NPS) and customer journey intelligence, and benchmarks performance against competitors to pinpoint friction points and opportunities. It includes tools for syndicating verified reviews to boost search visibility and build brand credibility, and its dashboards provide real-time analytics to support data-driven decisions. Bizrate Insights supports expert insights analysis and customizable reporting so teams across e-commerce, UX/CX, marketing, and customer support can rapidly identify trends, understand sentiment, and reduce site abandonment.Starting Price: $450 per month -
6
Metaware QMS Platform
Metaware
Metaware.nl is a modern, scalable quality management software platform that helps organizations implement, manage and continuously improve their Quality Management System (QMS or GRC). The platform fully supports ISO 9001, ISO 14001, ISO 27001 and other international standards, enabling organizations to demonstrably comply with laws, regulations and certification requirements. Metaware centralizes document control, process management, risk management, incident and complaint management, CAPA, internal audits and management reviews in one secure, cloud-based sovereign solution. With real-time dashboards, workflow automation, role-based access and version control, organizations gain full control over quality, compliance and operational performance. Metaware reduces administrative burden, increases transparency and supports continuous improvement, making it suitable for both SMEs and enterprise-level organizations focused on professional quality assurance and compliance management.Starting Price: €142/month (Bronze) -
7
Tinrate
Tinrate
Tinrate is the platform to book your paid meetings for high-value knowledge exchange. It is a dedicated platform designed to "motorise" the way experienced individuals share what they know, transforming ad-hoc advice into a structured, intentional, and pre-paid professional service. We exist to bridge the gap between people seeking direct answers and those who have already done the work and gained experience. By removing the friction of scheduling, the awkwardness of manual payments, and the burden of VAT compliance, Tinrate ensures that every conversation is valued, every meeting is intentional, and every specialist can focus on their insights rather than their paperwork. It is built on a philosophy of shared success. It consists of a simple 5% success fee, meaning we only earn when you do. This makes it the perfect companion for specialists who do occasional advisory work or those transitioning their "coffee chats" into a valuable, paid meeting.Starting Price: $0 -
8
Plain
Plain
Plain is an AI-powered customer support and collaborative experience platform built to help B2B teams manage and respond to customer conversations across Slack, Microsoft Teams, Discord, email, chat, forms, and in-product channels within one unified, lightning-fast workspace; it consolidates all support channels into a single inbox, connects internal systems via a flexible API-first model, automates workflows, and uses built-in AI tools, such as the customer-facing AI agent Ari to triage and resolve routine queries, Sidekick to assist team members with context-aware drafting and knowledge search, and Insights to detect trends and surface themes, to reduce manual work, accelerate response times, and improve customer understanding. It can add any knowledge source for precision, integrates with development and business tools, provides SLAs and workflow automation across channels, and is designed to enable teams to understand every customer.Starting Price: $35 per month -
9
Clear Slate
Clear Slate
Clear Slate is a simple ticketing and help desk platform that turns email (and optionally SMS) into structured support tickets with AI-assisted workflows so teams can capture, manage, categorize, and respond to customer inquiries more efficiently; it creates tickets automatically from your inbox in just a couple of clicks or via a dedicated support address, offers AI-powered response suggestions based on your knowledge base that you can customize and approve before sending, and provides analytics, custom categories, workflows, and collaboration tools as your needs grow. It integrates seamlessly with Gmail, uses secure authentication, encrypts customer data, lets you build and reuse response templates and automated ticket rules, prioritizes messages, and supports APIs for further automation. Overall, Clear Slate helps teams centralize support communications, reduce manual ticket creation and repetitive replies, apply intelligence to prioritize and categorize requests.Starting Price: $29.17 per month -
10
Foxchat
Foxchat
Foxchat is a lightweight live chat widget designed to help websites communicate with visitors in real time through a simple, Slack-native workflow. Positioned as an Intercom-style alternative, the tool enables teams to receive and reply to customer messages directly from Slack, removing the need to manage a separate support dashboard and keeping conversations inside the tools teams already use. The widget can be installed quickly on a website and configured in minutes, allowing startups and small teams to deploy customer chat without heavy setup or complexity. Foxchat also includes AI Assist capabilities that suggest replies within Slack threads, helping teams respond faster while maintaining accuracy through knowledge-base grounding. It focuses on streamlined customer communication by prioritizing speed, minimal friction, and ease of adoption for teams that want live chat functionality without enterprise overhead.Starting Price: $10 per month -
11
Cuoral
Cuoral
Cuoral is a customer retention and churn prevention platform that helps digital businesses identify user friction and engagement drop-offs before customers abandon. Instead of relying on historical reports, Cuoral continuously monitors behavioral signals, technical errors, and journey disruptions to surface churn risk in real time. The platform combines session replay, friction detection, automated alerts, customer health profiling, and multi-channel engagement tools into a unified retention system. Product, growth, and customer success teams use Cuoral to uncover hidden revenue leaks, improve user experience, and proactively retain high-value customers. By transforming behavioral data into actionable retention insights, Cuoral enables companies to move from reactive support workflows to predictive revenue protection.Starting Price: $49/month -
12
LinkTime
LinkTime
LinkTime is an AI-powered scheduling platform designed to simplify how individuals and teams manage appointments by combining booking links, automation tools, and AI communication agents into a single system. It allows users to create a booking link that can be shared with customers, clients, or colleagues so they can schedule meetings directly based on the user’s real-time availability. After connecting a calendar such as Google, Outlook, or iCloud and defining availability rules, users can share a personalized scheduling link or embed booking widgets on websites. It automatically manages scheduling tasks such as checking availability, creating the event, and sending confirmations or reminders. In addition to standard scheduling features, the platform includes AI agents that can handle bookings through voice calls, SMS, and WhatsApp conversations, allowing customers to schedule appointments through multiple communication channels.Starting Price: $10 per month -
13
Reply Champion
Reply Champion
Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.Starting Price: $10/month -
14
Lutily
Lutily
Lutily gives beauty professionals their own branded booking page — not a marketplace that shows competitors next to your name. Clients get a personal subdomain and book in under a minute, no app download or account creation needed. Every booking is phone-verified via SMS to cut no-shows. Features include smart slot suggestions, automatic SMS reminders, waitlist with email notifications, drag-to-reschedule calendar, staff management, and client management. Zero commission on bookings, simple and predictable pricing. Built for salons, barbers, nail techs, lash artists. Currently free during invite-only beta.Starting Price: Free (beta) -
15
Rolens App
Rolens App
Rolens is an AI-powered online appointment scheduling and booking management platform for service-based businesses such as beauty salons, clinics, wellness centers, and other appointment-driven companies. It helps businesses manage appointments, staff availability, services, working hours, breaks, and custom booking rules from one centralized dashboard. Customers can book online instantly without creating an account, while automated confirmations and reminders help reduce missed appointments. Rolens includes real-time availability checks to prevent double bookings, flexible scheduling logic, and an AI assistant that can help create, reschedule, or cancel appointments while respecting business rules. The platform is designed to streamline operations, improve client experience, and save time for teams that rely on efficient scheduling.Starting Price: $0/month -
16
Zickt
Zickt Ltd
Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching. Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data. Key features: - Multi-channel support: web chat, email, and forms in one place - Slack-native: reply to customers directly from Slack channels - Smart routing: automatically assign conversations to the right team - Team collaboration: private notes, assignments, and handoffs - Customer context: full history, custom fields, company profiles - Simple setup in 15 minutes Zickt offers predictable, conversation-based pricing with no hidden fees.Starting Price: $29/month -
17
Seamless Slot
Seamless Slot
Seamless Slot is a success-based booking and management ecosystem designed to eliminate the financial risk of running a service business. By replacing high-cost subscriptions with a transparent £0/month pay-as-you-go model, the platform allows businesses to access premium tools without upfront investment. The software functions as a high-velocity Booking CRM, featuring a centralized client database that tracks customer history alongside a robust payment processing engine. To maximize revenue, Seamless Slot automates engagement through integrated SMS reminders, significantly reducing no-shows. Scalability is built-in: businesses can add unlimited staff accounts and manage complex schedules in real-time without "per-user" fees. With no long-term contracts and a 3% fee only on confirmed paid bookings, Seamless Slot provides a frictionless path to growth, offering priority support and continuous updates to ensure your business remains efficient and perfectly organized.Starting Price: $0 -
18
Cliénta
Cliénta
Cliénta makes onboarding new clients a seamless experience. It transforms the messy opening weeks of a new engagement into a single branded experience your client can complete from their device, in one sitting. Cliénta is client onboarding software for UK accountancy firms. It replaces manual onboarding, spreadsheets, and scattered compliance checks with a single magic link. Your clients complete ID verification, AML screening, e-signatures, and HMRC authorisation in one automated, branded flow. Cliénta fits into your existing workflow and integrates with tools like Xero, FreeAgent, Karbon, Sage, FYI, Docusign, Pandadocs and numerous leading AML providers so you can onboard clients faster and stay compliant. Ready to stop chasing clients? Join the modern accounting firms already using Cliénta to onboard clients in minutes - not days.Starting Price: £79 per month per firm -
19
Onbookr
Onbookr
Onbookr is an online booking and scheduling platform for coaches, consultants, freelancers, photographers, tutors, and fitness trainers. It lets professionals accept paid bookings from a branded page with 0% commission on every transaction —a flat monthly subscription replaces per-seat pricing and transaction fees entirely. Key features include a live drag-and-drop booking page builder, built-in payment collection via Stripe, PayPal, and Razorpay (including UPI and net banking), automated WhatsApp and email appointment reminders, Google Calendar sync, an embeddable booking widget, a branded QR code generator, and webhook and automation support. Onbookr is the only scheduling platform with native Razorpay support — built specifically for Indian professionals who need UPI and net banking as payment options. Pricing: Individual plan at $89/year, Business plan at $279/year. No per-seat fees. No booking commissions.Starting Price: $9/month/individual -
20
Schedly
Schedly
Schedly is an intelligent, AI-powered scheduling ecosystem built to completely transform how professionals and businesses manage their time. By moving far beyond basic booking links, Schedly acts as an autonomous administrative assistant. The platform leverages smart AI routing to instantly evaluate complex meeting variables, ensuring clients are automatically matched with the right team member based on availability, department, or custom priority logic. With deep, bi-directional calendar synchronization across all major platforms, Schedly eliminates scheduling conflicts entirely. The embedded AI assistant handles the heavy lifting—smart-detecting time zones, optimizing buffer times between deep work blocks, and dynamically adjusting availability based on your actual workload. To maximize your attendance rates, Schedly utilizes predictive automated workflows, sending highly personalized SMS and email reminders that virtually eliminate costly no-shows.Starting Price: $24/user/month -
21
Alcea HelpDesk
Alcea Tracking Solutions
Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after. Alcea HelpDesk is an all-in-one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being looked after. Alcea HelpDesk workflow rules & rank feature can flag incidents or requests and prioritize issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. All communications with your users are routed through the system, keeping submitters, assignees and other interested parties updated through email notifications. Managers and decision-makers can measure the status of an issue or project based on reports defined by you, all in real-time and completely web-based.Starting Price: $20.00/month/user -
22
Broadly
Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business. Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you. -
23
Agentless Remote Control
Cloud Management Suite
Agentless Remote Control by Cloud Management Suite allows users to remotely control any systems in their organization from any browser. Agentless Remote Control is accessible to any device, inside or outside of a user's network from one browser with its HTML5 nature. Agentless Remote Control records activity all the time for full security auditing purposes. Agentless Remote Control also has features such as chat and file transfer. -
24
Responcierge
Responcierge
Responcierge is an all-in-one engagement tool that is suitable for businesses of all sizes. Responcierge provides several powerful tools users need to fully engage more website visitors. Customer service representatives can interact with customers with Responcierge's recorded video messages chat features and more. With Responcierge, users can start a conversation with a client using real-time text conversation or record a video response to send. Responcierge also provides users with other options for communicating with clients like scheduling a demo, download whitepaper, and more. -
25
ReachOut Suite
Fingent
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.Starting Price: $12.00/month/user -
26
Teamwork Desk
Teamwork.com
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale. Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.Starting Price: $7 per user per month -
27
Civica Complaints Management
Civica
Managing customer feedback and complaints efficiently is vital for organizations to help protect reputation and maintain and improve service quality. Civica Complaints Management, powered by iCasework, the award-winning SaaS cloud platform, helps teams track and manage responses from the entire enterprise network. The Civica Complaints Management platform has preconfigured workflows and templates and can be customized to fit your organization's complaint management needs, improving service levels, adhering to regulations, and enhancing the customer experience. Provided by leading GovTech software and services provider Civica, delivering services to public sector and regulated industry clients across the globe. -
28
Travitor
Travitor
Experience the easiest way to design and assign learning with Travitor! As a cloud-based learning management system (LMS), Travitor helps streamline team onboarding and creates a resource destination for all teams. Accessible from Windows computers, Mac, Android, and iOS mobile devices, Travitor seamlessly tracks candidates through the hiring process, develops learning plans for teams, assigns pre-interview tests, and provides product knowledge for service and sales teams. Core features include course reporting, online enrollments, customizable branding, automated reminders, line event tracking, online web meetings, stats comparisons, and more.Starting Price: $5.00/month/user -
29
Reservio
Reservio
Reservio gives organization time back, by efficiently organizing small or large amounts of online booking. In addition, the platform offers users the ability to use the in-app Calendar, Reminder, Customer Management, and seamless 3rd-party integration capability to use different tools to run your business in any way that makes you feel comfortable. Your guests can book appointments into your website or directly into the Reservio app, but everything is ultimately organized under one easy-to-use dashboard.Starting Price: $10.00/month -
30
Case IQ
Case IQ
Manage HR, fraud, and compliance investigations from start to end with Case IQ. A leading cloud-based investigative case management solution for small to large organizations, i-Sight helps companies streamline investigative processes to help them manage issues and analyze the results with ease. Top features include case assignment, workflow alerts, case reviews, collaboration, trend reports, and more.
