Best Government Customer Advocacy Software
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Compare the Top Government Customer Advocacy Software as of November 2024
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What is Government Customer Advocacy Software?
Customer advocacy software allows companies to provide their customers with the tools to review and promote the services the company offers for marketing purposes. Compare and read user reviews of the best Government Customer Advocacy software currently available using the table below. This list is updated regularly.
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1
Qomon
Qomon
Qomon is the most innovative and user-friendly Mobilization platform & mobile app that powers non-profit organizations, campaigns, movements & advocacy groups worldwide to mobilize bigger using data & digital. Designed for organizations of all sizes, from individuals aspiring to shape the future to international organizations, Qomon combines a set of grassroots tools. This includes the Action CRM, Field & Digital Organizing tools (Canvassing, Calling Lists, Events, Petitions, and more), Data & Map tools designed to transform your data into actions. Qomon also offers 5,000+ integrations, manages more than 400M contacts, and has facilitated 35,000 actions this year. Are you a political consultant? Join the Qomon Alliance, our new network of Partners. Join us, apply now! Qomon is a certified B Corp with a global presence, boasting offices in North America and Europe.Starting Price: $39 per month -
2
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.Starting Price: $75 per month -
3
Kangaroo Rewards
Kangaroo Rewards
Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.Starting Price: $99/month -
4
Influitive
Influitive
Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey. -
5
GRIN
GRIN
GRIN is the all-in-one content creator management platform helping companies build more valuable brands through the power of creator partnerships. From affiliate and influencer marketing to athlete endorsement, product gifting, and ROI tracking, our software handles it all. We believe that the connection between brand and creator should not have a middle-man, and therefore we take no commission. GRIN creator management platform allows your brand to connect directly with your creator prospects and manage creator relationships to scale. GRIN is the only creator management platform that provides a comprehensive reporting dashboard, a custom report builder and gives you the most detailed analytics on your creator programs from the campaign level down to the individual creator level. -
6
White Label Loyalty
White Label Loyalty
Launch or upgrade your digital loyalty program with our event-based white label loyalty solution. Configure the rules of your loyalty program in our reactor engine to instantly react to any kind of customer behaviour with any kind of result. With our out-of-the-box white label loyalty mobile app or microsite, your customers receive their rewards direct to their phones. Already have an app or website? Our SDK solution allows you to integrate loyalty into your existing system. Customers can redeem promo codes for rewards right in the app. Reach your customers directly with push notifications right to their device. Create multi-step achievements and challenges to increase engagement. Add content such as a menu, table booking or mobile ordering to the app. Our loyalty app is completely customized to your brand. Whether you need an end-to-end loyalty solution or just a powerful loyalty engine, we have a solution for you thanks to our modular API-first technology. Get in touch today!Starting Price: $2799 per feature per month -
7
Impartner PRM
Impartner
Impartner unlocks the potential of your partner ecosystem by helping you manage, optimize, and accelerate every step of the partner journey. Everything you need to transform your partners into your most strategic assets. Impartner's SaaS-based Partner Relationship Management (PRM) platform brings insight and manageability to your partner channel. Impartner PRM unlocks the potential of your indirect sales by helping you manage and optimize every step of the partner journey, including generating more leads through partners with our TCMA solution. Impartner clients range from small and medium sized businesses to Fortune 500 companies.Starting Price: $1580.00/month -
8
Appath
Appath
Appath is cloud solution for multichannel eCommerce retailers to centrally manage their inventory, orders, shipping, and customer service. The robust features in an easy-to-use application enable our users to efficiently operate their daily processes and increase sales. Appath is seamlessly integrated with major sales channels such as Amazon, eBay, Shopify, and Magento, as well as major shipping carriers UPS, FedEx, and USPS. Appath is a complete web-based software, allows full control of your multichannel eCommerce business from anywhere. Our automation tools are best in class, enabling efficiency for your company and hours of time saved for your staff to concentrate on sales. Assign specific roles and restrictions for each user to access only particular areas of management for your multichannel orders and inventory. Appath automation tools for online sales order shipping management enable bulk shipment processing defined by package weights, order values, sales channels, etc.Starting Price: $15 per month -
9
telbee
telbee
telbee adds voice messaging to your website, or lets you create standalone voice recorder URLs to share via social media, podcast, email or QR code. Your visitors, customers and community can speak their mind when it's convenient, then get on with their day – no more frustration. You can listen to their messages or read them transcribed in 50+ languages, whether in our team inbox, in your email client or anywhere else via Zapier (coming soon). Then continue the conversation by voice - yourself or the right person in your team - adding text, images and links if helpful. We provide many features to customise your voice channels to match your usage cases and brand. So whether it's for growing sales and retention, providing support, gathering feedback, collecting content, coaching clients, engaging advocates, or anything else where hearing and relating person-to-person really matters, we make it easy to build rich human relationships and understanding - all while saving time vs typing.Starting Price: $0 -
10
Fotaflo
Fotaflo
A photo and video marketing platform that simplifies and automates the distribution of photos and videos to all of your customers. The single most impactful thing you can do to grow your business is to start giving away photos to your guests. As long as you remain a customer of Fotaflo all of your guests will be able to access their photos, forever! Record short video clips of your activities and Fotaflo will automatically combine them with your own prerecorded clips into a seamless movie for your guests. Create sets of your own promotional photos and videos and automatically include them in your guests' albums. Whether you're a solo operator or have multiple teams at several locations, everyone can have their own Fotaflo account. Each user has their own permissions so you can stay in control. Our pricing and solution is perfect for giving away free photos to your guests.Starting Price: $80 per month -
11
Annex Cloud
Annex Cloud
Annex Cloud provides enterprise-ready Loyalty solutions to cater to ever-evolving consumer expectations. Loyalty Experience Platform combines best-in-class loyalty program management capabilities with powerful engagement modules to help you seamlessly connect, engage and grow your customer relationships at scale with loyalty SaaS solutions. Create engaging experiences to build loyalty and advocacy; keeping your brand top of mind at all times. Speak to customers in an empathic way, incentivizing behaviors, personalize messages and gamify experiences. With the Loyalty Experience Platform, you can track, ingest and deliver messages at every touchpoint on your customers' journey. All the components you need to create the most meaningful customer experiences. From social media integrations to SMS to email to print, we cover it all. Create engaging experiences to build loyalty and advocacy; keeping your brand top of mind at all times. -
12
ReviewBuzz
ReviewBuzz
It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.Starting Price: $147 per month -
13
NexJ CRM
NexJ Systems Inc.
Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships. CRM for Private Banking - helps Relationship Managers grow assets under management by solidifying client relationships. CRM for Commercial Banking - helps bankers drive upsell and cross-sell opportunities by delivering personalized service. CRM for Corporate Banking - helps business bankers drive upsell and cross-sell opportunities by connecting insights and sales teams across regions. CRM for Sales, Trading & Research - helps users maximize profit and optimize capital usage CRM for Insurance helps agents drive renewals and cross-sell opportunities. Our products can meet all of your CRM needs in a single package – this includes Sales, Service and Marketing capabilities which are tuned to your specific industry. -
14
XMPie
XMPie
The leading technology for engaging your audiences with personalized, relevant communications across Print and Digital media touchpoints. Boost collaboration, visualization and time-to-market for your 1:1 multichannel marketing campaigns. New! The Circle GUI now powers XMPie's Cross Media dashboard giving a clear and unified view for managing touch points and deploying and monitoring the entire multichannel campaign. Circle features an intuitive user interface that enables interactive diagramming and visualization of all phases of a multichannel marketing campaign-from conceptualization to campaign creation, through to execution and results monitoring. Service providers, agencies and clients can together sketch, view, plan, build, and automate 1:1 multichannel communications campaigns at every stage of development. -
15
Ampjar Amplify
Ampjar
Get more customers, sent to you by brands you love. Make more sales and earn ad credits by collaborating with other awesome brands. Create ads in seconds; use your best performing social content to create ads that audiences of like-minded brands will love. We’re a community of communities – once approved, your ad will automatically show in your partner brand’s email. When you host an ad you get paid and help other, like-minded brands grow. Plus, your customers will love when you host fun content from another brand. We have lots of brands that are perfect for you. You might find that your perfect customers come from brands in very different areas. For instance, a great way for a jewelry brand to target women in their 30’s might be through a brand that sells beautiful kids clothes to young mums. We’ve seen it work very well in lots of different ways. Earn karma by sharing other members’ content.Starting Price: $20 per month -
16
Vloggi
Vloggi
Transform your community into video storytellers. Automate your video marketing and harness the power of UGC video, all in one place. Vloggi is a platform that allows you to engage your community like never before. Crowdsource their video clips at scale, edit, compile and publish authentic videos that have higher engagement rates, greater ROI and that builds trust. Vloggi allows you to create highly-targeted customer videos, made by them and for them. Every clip uploaded to your Vloggi project is branded and formatted on the spot, no more waiting for editors. Every Vloggi project has a unique upload link complete with fully customisable landing pages. Convert the clips uploaded into professional videos instantly. Reduce the need for influencers, video editors and content creators. Apply branding elements to your video template once and re-use endlessly in your social media marketing or digital marketing campaigns.Starting Price: $39 per month -
17
Merchant Centric
Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.Starting Price: $49.95 per month -
18
Umanest
Umanest
Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.Starting Price: $0.49 per property per month -
19
Duel
Duel
Duel has developed both the technology and methodology to enable purpose-led brands to drive organic growth through word of mouth and advocacy. Committed to working with brands that put people and the planet over profit, Duel is demystifying word-of-mouth marketing and breaking a brand’s reliance on digital advertising and other short-form marketing practices to build movements and deliver growth. Duel’s product is a Brand Advocacy Platform that drives organic growth and retention for high passion brands. The platform scales management of the brand’s relationship with thousands of their advocates through Advocacy Programs that engage, retain and drive word-of-mouth sales. The platform combines different advocacy tools (including brand challenges, UGC, referrals, loyalty, affiliates and surveys), under one platform so brands can build rich, customer membership clubs and VIP programs with airline style ‘status’ tiers, groups and segmentation. -
20
TechValidate
SurveyMonkey
Social proof at scale. Our software captures and transforms customer feedback into case studies, testimonials, reviews, and more. Back up marketing claims with hard data. Capture hard-to-get ROI metrics and operational results from your customers to build trust with buyers. Fuel vertical and persona-targeted marketing. Slice and dice customer feedback by persona or vertical to generate powerful targeted content. Rise above the noise in competitive markets with customer proof points that differentiate your products from the competition. Get social proof points to use across the buyer's journey. Get dozens of new references, polished case studies, and targeted testimonials to use across sales and marketing initiatives. Capture feedback, validate response data, publish new customer stories, and use them to boost engagement with your marketing campaigns—in a fraction of the time it would take with traditional methods. -
21
We Love Customers
We Love Customers
The We Love Customers platform brings together all the tools necessary to develop customer recommendation and loyalty. Each feature is stand-alone, but offers more possibilities and efficiency when combined with others. Convert your loyal customers into brand ambassadors with a customer referral program. With We Love Customers, encourage your customers to recommend your brand to those around them. Improve customer satisfaction and increase customer loyalty. With We Love Customers, analyze the level of recommendation of your customers thanks to an NPS survey. Get to know your customers better with automated collection of reviews. By collecting the opinions of your customers, you know their level of satisfaction and reassure consumers. Encourage your customers to interact with your brand and make purchases from your store again. -
22
Guuru
Guuru
Online customer service. Automated and with human touch. Resolve all first-level inquiries with out-of-the-box automation combined with peer-to-peer support. Find out how we can help you achieve great results! With our ROI calculator you can get insights of possible cost savings, conversion revenue and net returns. Driven by Artificial Intelligence (AI), our cloud-based technology analyses incoming questions and routes them to the source of knowledge that offers the best possible answer, at the lowest possible cost, the Guuru SmartBot and the Guuru product user community for first-level support, or your second-tier agents. Push notifications to the best matching source guarantee a fast and competent response. With multichannel communication, it can become difficult to manage incoming requests. Let Guurus handle questions requiring product advice and give your agents enough time to focus on cases needing account access. -
23
Bulbshare
Bulbshare
We help the world's leading organizations stay ahead of the game through customer collaboration. Bulbshare is the place where audiences shape the content they consume, the causes they care about and the brands they love. A collaborative tech platform that brings brands and organizations closer to their customers than ever before - building online communities that enable conversations, collaboration and co-creation. We're driven by the belief that through harnessing the power of real people to shape their experiences, we can create better brands and better institutions that are more firmly rooted in the interests of the audiences they seek to serve. We build customer communities anywhere in the world, providing insight, content and ideas in real-time - straight from the voices of your customers. A new breed of instant, more cost-effective consumer insight - driving smarter product, service and brand decisions. -
24
Evoq Engage
DNN Software
Proactive and informed community managers are absolutely essential to online community success. Evoq Engage empowers these champions with a complete community manager tool set, so they can maximize member engagement and increase the value of their online community. Instantly visualize community health and measure key metrics like user engagement and participation. Monitor activity across all areas of the community. Gamification is one of the most effective ways to reward and cultivate positive engagement. Community managers define badges, points, and privileges to drive the behavior you desire. Empower community members to assemble around common causes and interests. Set group visibility, make some or all content areas available to the group, and apply gamification to group activities. -
25
SlapFive
SlapFive
Easily capture your customer voice and infuse it into every aspect of your organization. Scale your Customer Marketing efforts and effectiveness without adding staff. Customers trust the opinions and experiences of peers and colleagues more than your marketing and sales messages. The most important thing B2B marketers can do to drive growth is generate happy, successful customers and unleash their voices and stories to earn trust and persuade buyers to take action. We call this Customer Marketing. SlapFive is the first and only Customer Marketing Software platform, which puts your customer voice at the center of your business. With SlapFive, your marketing, sales and service teams work together to capture the experiences and insights of your customers. organize them as customer stories, and unleash stories as proof points to win, engage, and retain customers. Grow customer lifetime value through deeper engagement and loyalty. -
26
Cinefly
Cinefly
Cinefly is a media-tech company specialising in user-generated video content. Our platform lets you co-create video content with anyone, anytime and anywhere around the world. With our customer portal you can request, select or create your own storyboard and then push it out to anyone, anytime and anywhere around the world to co-create video with you. Underpinning our state of the art video platform is big-data analytics that lets you create stories with the highest potential for reach and engagement. Instantly source user-generated video content for your own branded content without the hassle of IP rights. You can also easily curate content and allow users to only share the videos you approve for release. With every storyboard you deliver on our platform our machine learning algorithms learn, grow and become smarter offering your creative teams amazing insights that lead to better and better stories. -
27
Brandbassador
Brandbassador
Activate and nurture relationships with your customers, followers and fans who already love and care about your brand. Drive social buzz and revenue through incentivized marketing tasks and track ROI in real-time. Tried & trusted activation campaigns guided by your CSM to get your customers, followers and fans to sign up to become your brand ambassadors. Activate your existing customers & fans, custom branded sign-up page, review & approve ambassador applications, unlimited ambassadors. One place to manage all your ambassador relationships, results, activities and communication. Assign incentivized marketing tasks to your ambassadors using our innovative 'mission maker'. With an advanced gamification setup, easily generate & automate social buzz, engagement and revenue through your ambassador community. Send tailored tasks to custom groups of ambassadors with advanced filtering & segments. Increase engagement with social trend templates, update weekly or dream up your own tasks. -
28
UserEvidence
UserEvidence
Don't annoy your customers with disjointed requests from different internal teams. Turn the voice of the customer into marketing content, NPS scores, and product feedback. Show the value of your product backed by credible customer data. Reinforce big claims using dollars and hours so your buyers are confident they’re making the right decision. Automatically turn customer insights into shareable content that actually looks good. Your design team will be shocked (and happy) they didn’t need to create it themselves. Deliver short surveys using emails and in-app notifications at key moments throughout the customer journey. Find the best insights and stories to push to your research library and tools your go-to-market team already uses every day. -
29
Base
Base
Base allows you to tap into your company’s most powerful growth engine - your customers. As pioneers of the Customer-Led Growth (CLG) evolution, we deliver a designated customer marketing platform helping B2B organizations create an ongoing and personalized lifecycle engagement with their customer base at scale. By analyzing each customer/user's individual journey in all touchpoints and leveraging insights for engagement - you’re able to engage contextually and increase product adoption, loyalty and acts of advocacy, cross-sell and upsell motions, retention, and feedback at scale. -
30
NextBee
NextBee
AI Powered Community Platform for Your Customers, Employees and Influencers. NextBee's core platform allows you to easily create rich communities for each segment of your audience. NextBee’s CX360 platform puts together the ultimate marketing toolbox in your teams’ hands. With a 360° approach to customer engagement, CX360 comes equipped with features that are focused on increasing retention, CLV, new customer acquisition, brand advocacy feedback, onboarding and training, personalized communication all while building overall brand affinity. From initial program participation invitations to reward fulfillment, we help you create a workflow focused on success. Our consultative approach helps you capitalize on our smart controls & extensive list of promotions for quick adoption and long-term growth of your engagement programs. Every type of incentive and every user interaction we support is based on thorough results analysis.