Best CRM Software - Page 72
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Etiya CRM
Etiya
Any organization that wants to succeed must aspire towards having excellent customer relations and the first leg of this journey is adopting a no-nonsense approach to customer relationship management (CRM). CRM is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention which are both qualities that affect a company’s revenue. Etiya Customer Relationship Management (CRM) provides a highly scalable, customer-centric, omni-channel experience enabling companies to exceed customer expectations by interacting with them on any platform, via any channel. Etiya CRM provides an end-to-end, integrated lead-to-cash process flow for customer management. Social media analysis determines communities of interest and opportunities for cross-sells and up-sells. -
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Spearline
Spearline
Proactively test and monitor critical aspects of any line, from any device, almost anywhere in the world, from the comfort of your desk. Our most straightforward test, and the basis for all our customers’ testing setup. Enables replication of a customer’s call and generation of objective audio quality scores. Latency is the time between when you speak, to when the other person hears your voice. Enables you to replicate a conference call and test all conference functionality. Allows you to bring your customer’s network into the testing loop. Measure the performance of your own or outsourced contact centers. Test an SMS message before you send it to your customer. Know how quickly your customers’ calls are answered and take action if they’re being kept waiting. Make sure your customers’ experience of touch tone (DTMF) options are seamless and smooth. -
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Webio
Webio
Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations. -
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ASAPP
ASAPP
ASAPP creates AI solutions that solve the toughest problems in customer service. With native AI at our core, our solutions get beyond basic automation to dramatically increase contact center capacity. At the center of our approach is GenerativeAgent®—a customer service AI agent that autonomously and safely resolves complex customer interactions over voice and chat. When unable to fully resolve on its own, it knows how and when to involve the right human agents. • Real-time AI-human collaboration with Human-in-the-Loop Agent (HILA) workflow • Full visibility into GenerativeAgent interactions, and Conversation Monitoring for QA at scale • Enterprise-Grade Guardrails & Data Protection • Safely test AI behavior in simulated environments to help you launch confidently Designed for enterprise contact centers, GenerativeAgent® is ideal for organizations handling high volumes of complex voice and chat interactions, including those in regulated industries. -
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PSXLink
OEConnection
Combining the power of PSX with the richness of RepairLink and CollisionLink data allows dealerships to take control of their parts business with actionable insights and easy-to-manage customer information. Visual, interactive dashboards to easily track parts department performance. Track and monitor all sales activities and schedule follow-up communications. Make proactive and informed decisions with dynamic filtering and reports. Track key data points and set up automated reports based on user-defined criteria. Receive on demand or automated reports on sales activity and follow-up progress. All tools necessary to navigate wholesale growth and turn your analytics into action. -
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PAM Wayfinding
PAM
PAM is the world-leading smart navigation platform for iconic city districts. Transforming big difficult spaces into pleasurable and profitable places, personalizing precincts and turning visitors into fans. Turn your visitors into fans at major events with contextual messaging, directions, mapping and routing to reduce congestion and drive customer engagement. Provide a virtual twin of your smart city district on interactive kiosks and smart phones so your customers can find exactly what they’re looking for. Be innovative and creatively engage visitors, to improve customer satisfaction and increase revenue. Deliver contextual messaging to promote experiences and improve accessibility. Event specific routing, text-to-speech and multi-lingual translations. Develop your playbook to manage your event from start to finish, with dynamic sign information to manage the flow of your visitors. -
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Merlin CRM
Merlin Business Software
With Merlin you get unlimited company and contact records, which alongside the standard fields you would expect from a CRM system, Merlin allows for approximately 40 user-definable (customisable) fields. With this you can store and report on the information you want. Tired of clicking through screens to find the relevant windows, Merlin has an intelligent, dynamic menu, which will predict and show the options you’re most likely to need next on any given page. With its fully integrated approach, Merlin records all activity against the relevant contact, so there is no duplication of data and you get a full historical archive. The Customer Relationship Management (CRM) module allows for a proactive sales force to have their diaries automatically populated with appointments scheduled for the next month, week, day or a given date range. This also works with your Accounts and Purchasing teams chasing payments or deliveries respectively. -
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Sprout
Sprout
Sprout is loaded with useful, intelligent marketing tools that allow users to quickly and easily create stunning campaigns and automate their marketing. But that’s not all, when you buy Sprout you will also get the most amazing customer support around! Build your brand with rich multi-media content sent directly to consumers cell phones. Use our mobile landing pages & in-store digital kiosks to grow your lists. Segment your customers and create client personas. The cannabis business is well suited for direct marketing and if you’re not focused on building a database of consumers and patients, then you’re missing out on opportunities to grow your business and build your brand. -
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Zipari
Zipari
Your challenges are our exclusive focus: driving health plan KPIs, acquiring and retaining members, running efficient operations, managing better benefits utilization, and positively impacting health outcomes. With Zipari, you can access the first and only technology platform built to simultaneously address every one of these CX challenges for your entire business. Increase adoption, activate and re-activate digital engagement, orchestrate personalized experiences with employers, brokers, providers, and members. Educate consumers about benefits, increase wellness program adoption, and automate next-best-action recommendations driven by real-time data and pre-built goals to deliver the highest value. Simplify administrative tasks with pre-built workflows and reduce call-center volume across all consumers. Integrate seamlessly with your existing infrastructure and technology. -
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plusoft Omni CRM
Plusoft
The Harvard Business Review indicates that 73% of shoppers use more than one channel during their shopping journey, be it digital or physical. This scenario demands that the company has the same experience in all channels. To do this, your company needs to have information on the entire customer history up to date and in a reliable system. To enable a frictionless experience that unifies customer information, the best solution is plusoft Omni CRM. The technology is scalable and performs the orchestration of multichannel flows and business areas, enabled for integration with legacy systems. Social distancing made health institutions strengthen their contacts with patients and customers via digital channels, which generated the need to use tools that unify the information of each user to provide the best care and each interaction. -
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Kimoby
Kimoby
Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing. -
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Infosys Genome Solution
Infosys
The Genome Solution enables enterprises across industries, leverage the power of analytics to provide end-customers with highly personalized experiences. The solution helps enterprises capture a customer’s behavior across channels such as digital, social, offline and data residing within the enterprise, and collate it based on behavioral attributes (genomes). With over 5,000 prefabricated customer genomes, the solution helps enterprises optimize data preparation and analysis time – freeing up 80% of time used to prepare the data, thereby significantly enhancing the time available to analyze the data. It also creates a foundation for predictive and prescriptive analytics to drive persona-based contextual insights. -
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Webtalk
Webtalk
Personal and professional networking consolidated, yet segregated, to maximize the value of your relationships. Post publicly, or to your personal and professional networks. Filter your news by networks, groups, keywords, and media types. Showcase yourself and be discovered for opportunities. Find talent recommended by your peers, and people with similar interests. Use Webtalk to post to your other social sites. Maintain your relationships and build your brand while saving time. Universal personal, professional, and business contact management to seamlessly manage all of your relationships in one place. Earn points for engagement, great content, and referrals that redeem for real, cold hard cash paid monthly to your bank account. Through the Webtalk Foundation, 10% of all profits will be donated back to charities in the countries where the profits were generated. Join the first all-in-one networking platform built to power the digital economy and help you create more success. -
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Dock 365
Dock 365
Contracts are a major element to every organization. Contracts can be complicated, hard to track, and difficult to finalize, making them a real headache to deal with. Challenges that occur during contract management can lead to even larger issues down the line, so implementing an intuitive and powerful contract management solution is the key to managing your contracts, hassle-free. Dock offers that exact solution. Our Contract Management System simplifies every stage of a contract's lifecycle. Contract drafting, reviews, negotiations, and storage are easier than ever with Dock. Dock uses the power of your existing Office 365 investment so you can easily locate and refer to archived contracts on demand. -
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LXCRM
Leverate
An effective CRM is the lifeblood of any retail brokerage. LXCRM was crafted to make staying in touch with your Forex traders easy. Every feature of our CRM system is specifically designed for the needs of Forex brokers. Use LXCRM to increase your performance with Integrated marketing & automation tools. Multiple dashboards with full customization allow you to get all the info you need in one page. LXCRM can be seamlessly integrated with affiliate systems, emailers, SMS, and more. Track your sales and success teams’ performances collectively and individually. Assign specific permissions for different staff members for maximum data protection. A personal success manager will help you build the most fitting package for your needs. Our technical team will install and integrate all of your brokerage components. A training professional will guide your team through all your systems, and you are good to go!. -
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BrokerIQ
TradeCore
The CRM tool specifically designed for finance, allowing you to acquire, convert, retain and monetize. Keep track of leads, and easily onboard clients. Thorough client overview allows for actionable communication. Make your KYC checks quick & easy. Leading eKYC providers are natively integrated. BrokerIQ’s KYC-based client statuses allow for effortless management and clear overview. Access fully logged KYC and document checks through exportable, dedicated reports. BrokerIQ supports integrations with all major PSPs. You get to pick who will be processing your payments. All transactions, internal and external, are recorded in BrokerIQ, giving you a complete picture of your business. Automate bonuses based on flexible client segment configurations, and bonus amounts, fixed, or percentage based with limits. BrokerIQ is integrated with industry-leading trading platforms. Keep the platforms you have, and easily expand to new ones. -
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OKRA.ai
OKRA.ai
OKRA.ai is transforming Life Sciences through the use of intelligent brains. Delivering in medical, commercial, and market access, OKRA.ai is transforming pharmaceutical industry operations. Find out how you can access your own AI brain and how it will deliver cost-effective solutions, time-saving resources and targeted patient outcomes in your organisation, today. OKRA’s MarketSphere is built on the best in class AI technology, smart enough to turn insights into intelligence, and guide your next actions. See the future with predictions up to 12 months ahead. Launch products, reinvest or relocate resources for optimum return. Regardless of brand. Regardless of geography. For Medical leads, MedCompass also allows you to understand the community’s (KOLs and HCPs) unmet needs and sentiments across multiple markets and TAs. Moving from a static to a more dynamic and holistic view of how topics evolve over time. -
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Sorcero
Sorcero
Sorcero is an AI-powered platform designed to transform complex medical data into actionable insights for the life sciences industry. With its suite of products, including Medical Insights Management, Intelligent Publication Monitoring, Plain Language Summaries, and Intelligent Systematic Literature Review, Sorcero unifies and analyzes unstructured and structured data from a variety of sources. By using AI to analyze medical themes, notes, and research, Sorcero delivers high-quality, easy-to-understand answers to complex medical questions, helping teams in Medical Affairs, Pharmacovigilance, and Regulatory Affairs drive more informed decisions. The platform supports rapid literature monitoring, content generation, and evidence-based decision-making, ultimately boosting patient outcomes and enhancing operational efficiency. -
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Perx Lifestyle Marketing Platform
Perx Technologies
Singapore-based Perx Technologies is a category-creating Lifestyle Marketing SaaS Platform helping large enterprises and digital native businesses transform from being transient and transactional to delivering continuous and meaningful customer engagements in the digital economy. The platform that enables you to influence and drive customer actions. Rewarding customer actions with personalized rewards has never been easier! Enterprises are racing to build mobile-first net new revenue streams by becoming 2 sided marketplaces. The Perx Lifestyle Marketing Platform enables enterprises to redefine customer engagement, stand up a commerce marketplace in less than 30 days, and become a strong Adtech contender in the mobile-first economy. Powering large regional and global brands the platform enables organizations of all sizes to monetize on customer engagements by creating personalized, interactive revenue-generating digital experiences for millions of end consumers. -
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Direct Focus CRM
Direct Focus
Direct Focus CRM software gives your sales people the insight to understand customer needs and deliver flawless sales experiences. You can develop lasting customer relationships and secure feature rich support for your sales, service and marketing activities. Our lead management platform enables you to identify and engage top prospects early in the sales cycle. Gain visibility into all customer and lead information. It helps to prioritize leads, and qualify them with guided surveys. By streamlining the link between marketing and sales, you can convert more prospects into customers. With the opportunity management software, you gain insight into prioritized leads to seed your sales pipeline and introduce key contacts to influence the outcome of the sales process and accelerate buying decisions. It also helps you to capture product and sales information in one central place and enables salesforce collaboration. -
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Obsidian Suite
Obsidian Suite
From prospect to established client we have you covered. Track activities, notes, and manage your pipeline. Fully integrate your inbox to sync important emails with your CRM. Close deals faster with the only interactive prospect portal included with the CRM for finance suite. Designed for financial professionals. Obsidian’s Business Intelligence Suite offers a variety of plugins helping financial firms analyze portfolio and investor data, including subscription tracking by portfolio, sales person, or representative, performance & risk analytics, as well as account activity & PnL tracking. Obsidian’s interactive client portals cover any type of client including institutional, high net worth, professional firms etc. This suite offers unparalleled flexibility in client communication to suit all investment management firms. -
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Union Fusion
Union Fusion
Union Fusion manages local dues, apprenticeship data for jatc's, remittance, benefits management and much more. Dues collection, member portal, scheduled payments, dues checkoff, events management, comprehensive contact management. Apprenticeship administration, upgrades, ojt, certifications, class management, grading, attendance and more. Remittance management, benefits, pension disbursements, health benefit, disabilities, annuities and 401k accounts. We have fully integrated a payment platform so that you can process dues one time in our application and the process is complete. Allow your members to go online and pay their own dues or schedule a payment at the end of each month. We also support integrated communication using Amazon simple email and Twilio text messaging and robo calls. -
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Cauliflower
Cauliflower
Whether for a service or a product, whether a snapshot or monitoring over time - Cauliflower processes feedback and comments from various application areas. Using Artificial Intelligence (AI), Cauliflower identifies the most important topics, their relevance, evaluation and relationships. In-house developed machine learning models for the extraction of content and evaluation of sentiment. Intuitive dashboards with filter options and drill-downs. Use included variables for language, weight, ID, time or location. Define your own filter variables in the dropdown. Cauliflower translates the results into a uniform language if required. Define a company-wide language about customer feedback instead of reading it sporadically and quoting individual opinions. -
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FastDox
FastDox
Receive crucial documentation from customers in minutes. They simply upload or take a photo of their sensitive information and send it across securely instantly. Unlimited amount of document uploads of any size. Upload and send documents from anywhere zero hassle. Auto-edge cropping and dynamic document alignment. Stand out from the competition and offer your customers a seamless onboarding experience. With the platform doing the hard work for you, you can focus on delivering outstanding service. Unchain your staff from the shackles of admin and allow them to spend time building up your customer base. Our clients have seen an increase in sales of up to 35%. Work smarter not harder - dramatically reduce labour and keep business costs down. FastDox cuts postage costs by 95% and helps to ensure repeat business.Starting Price: £40 per user -
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Ireckonu
Ireckonu
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication. -
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SalesCycle CRM
Aquila Technology
SalesCycle CRM is an application that combines CRM, PIM and communications functionality for small to medium sized businesses. Unlike many other products on the market, it is sold as licensed application, i.e. no monthly or annual fees - just a single one-time payment. As with other Aquila Technology products, SalesCycle is based on the DBISAM database, combined with a native code compiled application, to give unparalleled speed and functionality in a compact installation. Although the vast majority of CRM applications are designed for a minimum of five users, the mimimum configuration for SalesCycle is one user. Additional users can be added as needed, so you only pay for what you need now. We only charge for the SalesCycle CRM client application. All servers needed to implement an enterprise-wide client/server CRM implementation, with integrated email and chat functionality, are provided free of charge.Starting Price: $99.95 per user -
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BookingWhizz
BookingWhizz
We use full automation so you can deliver more human, personal, and consistent quality service with every interaction with your guests. Manage every aspect of your guest relationship with WhatsApp Business API Messenger you can get your message to new markets and expand your business opportunities. The possibilities are limitless. New age of traveling is ahead of us. Travelers with heightened expectations will ask for a personalized experience, tailored only for their needs. To succeed, hotels will need to offer seamless experiences, tailored to individual guests before, during, and after the stay itself. This solution uses BookingWhizz technology to connect systems, channels, and teams to inspire more bookings. Together with smarter, more personalized points-based reward systems and rewards programs, you’ll be able to create experiences that delight guests. And by curating feedback, previous guests’ experiences and interactions, you can build loyalty and keep them coming back. -
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HotelAppz
HotelAppz
Don’t lose any lead with effective marketing automation & retargeting. Structure your customer data, automate your marketing, convert every opportunity for your business. A hotel-specific solution to engage and retain your guests. We offer powerful integration with the PM, your guest data is processed automatically and ready to use for your marketing campaigns. No more complex queries, CSV downloads and painful data processes. With Hotelappz, you can focus in powering up your hotel brand, designing impactful offers and in automating essential touchpoints, so that your guests remember you and are more willing to come back. Powerful automation for a trouble-free set-up, booking confirmation, pre-stay, in-stay, post-stay, re-activation. An open-API being able to connect with your full IT ecosystem. Easily scalable for new services (self-check-in, POS, wifi, ratings, business intelligence, etc.) -
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Smart Host CRM
Smart Host
With the Smart Host CRM software, you turn your guest data into gold! Together, we will ensure that your first-time visitors become loyal and high-revenue regulars. Smart Host is your solution for professional guest management and personalized communication. Use Smart Host and make intelligent use of your guest data. From the creation of offers, to the newsletter campaign, you communicate with your guests in a target-oriented manner and increase your booking volume. In addition, we automate standardized processes and give you more time for personal conversations with your guests. It not only sounds simple, it is simple! Don't get stuck with the valuable guest data you already have in your PMS. Use your data to improve the quality of your communication and offer your guests a unique vacation experience. With our Smart Host products, you can do just that. Impress your guests with the very first offer. -
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HotelCRM 365
HospiTalitySoft 365
Our products leverage the power of Microsoft Dynamics 365 Power Platform to bring to life a set of Powerful customer relationship management tools specialized for the hospitality industry. Resorts, hotels, spas, restaurants, golf courses, and hospitality management companies of all sizes can benefit from our solutions. By unifying guest engagements in a single platform you will build a complete 360° Profile of your customers. We offer two products HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 is the perfect small footprint solution for CORE CRM features like automated messaging and targeted email marketing. Hospitality Suite CRM offers the same core features of HotelCRM 365 along with many extended features to manage your guest relationships end-to-end. Then Hospitality Suite CRM takes over to become your management system for all guest interactions from marketing to tracking customer complaints, amenities requests, gift cards & more.
