hate2wait vs. piLOBI Comparison Chart

Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Discover and consolidate all privileged account credentials into a centralized repository. Regulate access to all critical IT assets. Grant just-in-time access, and enforce least privilege on devices in the organization. • Enforce remote password resets on devices. • Manage Windows domain, service, local admin accounts & their dependencies. • Eliminate hardcoded-credentials from scripts and configuration files. • Automate password access for non-human identities with APIs. • Protect SSH keys, track usage & associate with UNIX devices. • Share accounts with granular access controls. • One-click remote access to assets without revealing passwords. • Grant Just-In-Time access to privileged accounts. • Shadow, Monitor & record live sessions. • Endpoint privilege management with application controls. • Integrate with AD, AzureAD for user provisioning. • Integrate with solutions for MFA, SIEM, ITSM & SSO. • Comply with regulations with audit trails & custom reports

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

AZZLY Rize is the premier clinical and business platform for addiction treatment and mental health organizations. As an all-in-one substance use disorder and mental health specific EHR, Patient Engagement and RCM platform, we serve small, medium, and large clinics. Key features for OUTPATIENT Programs include: scheduling, appointment reminder, Zoom telehealth, treatment plans, progress notes, assessments and surveys. For RESIDENTIAL programs: census, medication management, bed board, withdrawal management, DrFirst e-prescribing, EPCS, PDMP, labs. For all levels of care: alerts, patient engagement portal, electronic billing and claims submission built in. AZZLY Rize empowers your staff through its 5 star training and support services, its simplicity and automation. As a true all-in-one EHR/PM/RCM platform, improved compliance, workflow and accurate billing are achieved real-time. We proudly serve programs in over 33 states and are hosted in Microsoft Azure's private cloud network.

Unlock the Potential of Ambassador Marketing with SocialLadder: Your All-in-One Ambassador Management Platform. SocialLadder empowers brands to identify, track, reward, and engage their community seamlessly. Streamline ambassador programs with automation, enabling you to focus on nurturing relationships with your biggest fans. Trusted by world-class ambassadors & community marketing teams, our platform offers unified collaboration to scale your team and build a loyal community. Manage recruiting, onboarding, tasks, and payments from one place. Leverage machine learning to identify top customers and influencers from your database, turning them into high-performing brand advocates. Engage ambassadors with customizable chat, push notifications, and interactive message boards. Assign real-world and online tasks effortlessly, empowering your ambassadors to market through your customers, not just to them. Witness the transformative power of ambassador marketing. Join SocialLadder

Spokeo is a people search engine that both enlightens and empowers our customers. With over 14 billion records and 15 million visitors per month, we reconnect friends, reunite families, prevent fraud, and more. Search by name, phone, address, or email to confidentially lookup information about people you know such as yourself, friends, family, acquaintances, and old classmates. Look up results from a wide range of industry-leading data sources and, where available, combine all the data into an easy-to-understand report in seconds. Get updates on the reports you purchase for the lifetime of your Spokeo account; even if you don’t find all the results you were looking for at first, just wait, as our data refreshes, so too can your report! Thousands of companies use Spokeo to connect with their customers. Learn about special offers for collaborative team search capabilities and results-driven pricing.

Transform Your Support Team with Effortless Automation Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch. With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers. Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues. Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors. Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.

Upvio is the most seamless and efficient practice experience platform, created to streamline workflows, eliminate repetitive admin time, and drive success in a digital-first healthcare ecosystem. Upvio’s solution in the healthcare industry targets healthcare providers across various specialties and organizations of all sizes. Upvio is perfect to streamline and automate various operations and processes, such as appointment scheduling, telehealth, messaging, patient monitoring, and payments. It is designed to meet regulatory requirements and compliance standards, such as HIPAA and GDPR, and offers features specifically tailored to the healthcare industry, such as automated reminders, customizable forms, full telehealth features, a virtual waiting room, and remote vital signs assessment. It is an affordable solution with easy integration and support for varying levels of technical expertise, including dedicated account managers for setup and ongoing support.

Detrack is a powerful cloud-based platform designed to help businesses streamline their delivery and field service operations. With Detrack, companies can easily obtain detailed information and analytics on the entire delivery process -- from quoting to dispatching to tracking to invoicing and beyond. Operators can set up comprehensive rules for automated route optimisation, minimise wait times through real-time scheduling, ensure timely pickups and deliveries with proactive route monitoring, simplify electronic proof of delivery with digital signatures and POD photos, and gain full visibility into every order. In short, Detrack is an efficient solution for businesses looking to achieve better control over their delivery activities. Its comprehensive features guarantee superior customer service and maximise operational efficiency for any organisation.