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About

Discover contactSPACE: contact centre software designed to revolutionise your customer relationships. Our patented CallGuides and smart diallers make your agents' jobs a piece of cake, supercharging productivity and enabling better conversations. Smashing KPI goals is also effortless with our real-time analytics and intuitive graphical dashboard designer. Call us to discover a custom solution tailored to your organisation's needs.

About

Let’s face it: Spreadsheets weren’t built to take on your organization’s workflow. As a growing nonprofit, you need a smart donor management and nonprofit fundraising software solution that you can spend less time in but get more out of. Blackbaud eTapestry cloud fundraising software is designed exclusively with the needs of growing nonprofits in mind. Only Blackbaud eTapestry’s integrated, intelligent data enrichment and analytics suite delivers the actionable insight you need to understand your data health, optimize your donor information, and grow revenue. Blackbaud eTapestry allows your organization to function more effectively, better engage donors, and cut costs by consolidating information within a single database and providing one holistic view of relationships and performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Universities, charities, collections agencies, fintech, SMEs, and corporate institutions.

Audience

Nonprofits

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$105.00/month/user
A variety of pricing packages are available to suit your specific needs. Only pay for the functionality you require.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

contactSPACE
Founded: 2014
Australia
www.contactspace.com

Company Information

Blackbaud
Founded: 1981
United States
www.blackbaud.com

Alternatives

Alternatives

Charityproud

Charityproud

Alboddo Technology
Greenlight CRM

Greenlight CRM

Greenlight Innovation
Blackbaud CRM

Blackbaud CRM

Blackbaud
ICTBroadcast

ICTBroadcast

ICT Innovations

Categories

Call Center Supported
Fundraising Supported
Predictive Dialer Supported

Categories

Fundraising Supported
Nonprofit Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Supported
Grant Management Supported
In-Kind Donations Supported
Matching Donations Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Fundraising Features

Alumni Management Supported
Auction Management Supported
Campaign Management Supported
Contribution Tracking Supported
CRM Supported
Donor Management Supported
Event Management Supported
Gift Matching Management Supported
Grant Management Supported
Membership Management Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Supported
Prospect Management Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Supported
Grant Management Not Supported
In-Kind Donations Supported
Matching Donations Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Fundraising Features

Alumni Management Not Supported
Auction Management Not Supported
Campaign Management Supported
Contribution Tracking Supported
CRM Supported
Donor Management Supported
Event Management Supported
Gift Matching Management Supported
Grant Management Supported
Membership Management Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Supported
Prospect Management Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Supported

Nonprofit Features

Accounting Not Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Supported

Integrations

Campaign Monitor Supported
Daisee Supported
Facebook Not Supported
Fundraise Up Not Supported
Fundraising Report Card Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Keap Supported
MobileCause Not Supported
NetSuite Supported
Salesforce Supported
TntWare DonorHub Not Supported
Volunteer Matrix Not Supported
Workato Not Supported
ZGIVE Not Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Campaign Monitor Not Supported
Daisee Not Supported
Facebook Supported
Fundraise Up Supported
Fundraising Report Card Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Keap Not Supported
MobileCause Supported
NetSuite Not Supported
Salesforce Not Supported
TntWare DonorHub Supported
Volunteer Matrix Supported
Workato Supported
ZGIVE Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim contactSPACE and update features and information
Claim contactSPACE and update features and information
Claim Blackbaud eTapestry and update features and information
Claim Blackbaud eTapestry and update features and information